WebTitan

DNS-based web filter, malware/phishing protection & security

4.5 /5 (209 reviews) Write a Review!

WebTitan Overview

What is WebTitan?

WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers.

WebTitan filters over half a billion DNS requests and identifies 300,000 malware iterations every day. Cloud and gateway versions of WebTitan are available in the form of WebTitan Cloud, WebTitan Cloud for Wifi, WebTitan Cloud for Service Providers, and WebTitan Gateway.

WebTitan Overview

Pricing

Starting from
US$0.90/month

Pricing options

Free Trial
Subscription
Value for money

A 30-day free trial is available, after which WebTitan costs $0.90 per per user month


WebTitan Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 3 others, Japan, Germany, Mexico
Supported Languages
English, French, German, Spanish

Media

Create and manage internet usage policies
Filter website URLs into predefined categories
WebTitan video WebTitan video WebTitan screenshot: Create and manage internet usage policies WebTitan screenshot: Filter website URLs into predefined categories

WebTitan Reviews

WebTitan Reviews

Overall rating
4.5
/
5
Excellent
117

Very good
83

Average
6

Poor
2

Terrible
1

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.5
96% recommended this app
Scott W.

Extremely good blocking of spam, a bit hard to use though.


Jason R.

Top Notch DNS Filtering

There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.


Jason M.

WebTitan Handles Our Needs Perfectly

Content Filtering, Work Focus


Jesus S.

Not works as announced

WCCP integration


Steve L.

Not bad


Scott W.

Extremely good blocking of spam, a bit hard to use though.

Used Daily for 2+ years
Reviewed on 6/02/2018
Review Source: Capterra

Pros

Very good blocking of spam messages.
Works with any e-mail server setup.
Provides extra layer of protection.

Cons

Difficult to use their web interface, as a lot of the parts don't make sense. No simple method to setup multiple users quickly and easily. But once setup, it's pretty much set it and forget it. Also, you lose 99% of control of incoming messages at your e-mail server. Which may or may not be a bad thing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jason R.
Industry: Computer & Network Security
Company size: 11-50 Employees

Top Notch DNS Filtering

Used Daily for 6-12 months
Reviewed on 22/11/2019
Review Source: Capterra

There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Pros

Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Cons

Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Response from TitanHQ

Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you.
Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed.
Welcome on board!
Dryden Geary,
TitanHQ

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason M.
Industry: Computer Software
Company size: 2-10 Employees

WebTitan Handles Our Needs Perfectly

Used Daily for 1-5 months
Reviewed on 31/08/2020
Review Source: Capterra

Content Filtering, Work Focus

Pros

I was able to deploy on routers for complete coverage of all devices connected to our network. It also had provisions for deploying on Mobile Devices. The price was very competitive considering the number of features we have access to. They also had the ability to white-list which was a key feature that others I've tried struggled with. Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.

Cons

I had to setup Active Directory on my server to enable the capability of creating profiles unique to individuals. This is less of a problem with the WebTitan and more with my chosen method of deployment, but it was something I had to do to get full use of the features. Again, not their problem as a single router only sends traffic from one IP with no way to really know much about the client sending it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jesus S.

Not works as announced

Used Daily for 2+ years
Reviewed on 6/02/2018
Review Source: Capterra

WCCP integration

Pros

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Cons

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Response from TitanHQ

Hi Jesus,
Thanks for your review of WebTitan.
I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers.

Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out.

The product will work consistently for you once we get the set up sorted,

Kind regards,
Dryden

Dryden Geary,
Marketing Director,
TitanHQ
[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Steve L.
Industry: Financial Services
Company size: 51-200 Employees

Not bad

Used Daily for 1-5 months
Reviewed on 31/08/2020
Review Source: Capterra

Pros

Implementation is easy, adding sites to the white/blacklist is simple. Creating policies is overall pretty smooth, have had to contact support a couple of times.

Cons

The DNS Proxy is another annoying black box VM to have to "maintain".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8.6/10
Based on 209 user ratings
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WebTitan Pricing

WebTitan Pricing

Starting from
US$0.90/month
Free Trial
Subscription
Value for money

A 30-day free trial is available, after which WebTitan costs $0.90 per per user month

A 30-day free trial is available, after which WebTitan costs $0.90 per per user month

Value for Money
4.4/5
Based on 209 user ratings
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WebTitan Features

WebTitan Features

API
Access Control
Activity Dashboard
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
SSL Security
Secure Data Storage
Single Sign On
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4.3/5
Based on 209 user ratings
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Categories

Additional information for WebTitan

Additional information for WebTitan

Key features of WebTitan

  • API availability
  • Alerts / escalation
  • Customisable block page
  • Customizable reporting
  • Data encryption
  • Email attachment protection
  • Email notifications
  • IP protection
  • Internet usage monitoring
  • Malware protection
  • Monitoring
  • Multi-location
  • Phishing protection
  • Policy creation & management
  • Policy exceptions (Cloud Keys)
  • Reporting
  • SSL supported
  • Scheduled reporting
  • Security & encryption
  • Single sign on
  • Spam blocker
  • URL-filtering
  • Web content filtering
  • White label
  • Whitelisting / blacklisting

Benefits

Advanced threat protection blocking malware, c2 callbacks and phishing sites.

Predictive intelligence that automates threat protection by uncovering attacks before this hit

Advanced automated reporting delivered directly to your inbox

53 predefined website categories to create the most suitable internet usage policy for their organization.

Over 550 million website addresses in 200 languages

Policy exceptions - known as Cloud Keys - which allow certain users to bypass a policy rule.

Whitelists and blacklists

WebTitan FAQs

WebTitan FAQs

Below are some frequently asked questions for WebTitan.

Q. What type of pricing plans does WebTitan offer?

WebTitan offers the following pricing plans:

Starting from: US$0.90/month

Pricing model: Subscription

Free Trial: Available

A 30-day free trial is available, after which WebTitan costs $0.90 per per user month

Q. What are the main features of WebTitan?

WebTitan offers the following features:

  • API availability
  • Alerts / escalation
  • Customisable block page
  • Customizable reporting
  • Data encryption
  • Email attachment protection
  • Email notifications
  • IP protection
  • Internet usage monitoring
  • Malware protection
  • Monitoring
  • Multi-location
  • Phishing protection
  • Policy creation & management
  • Policy exceptions (Cloud Keys)
  • Reporting
  • SSL supported
  • Scheduled reporting
  • Security & encryption
  • Single sign on
  • Spam blocker
  • URL-filtering
  • Web content filtering
  • White label
  • Whitelisting / blacklisting

Q. Who are the typical users of WebTitan?

WebTitan has the following typical customers:

, ,

Q. What languages does WebTitan support?

WebTitan supports the following languages:

English, French, German, Spanish

Q. What type of pricing plans does WebTitan offer?

WebTitan has the following pricing plans:

Subscription

Q. Does WebTitan support mobile devices?

We do not have any information about what devices WebTitan supports

Q. What other apps does WebTitan integrate with?

We do not have any information about what integrations WebTitan has

Q. What level of support does WebTitan offer?

WebTitan offers the following support options:

Phone Support, Online Support, Knowledge Base, Forum, Video Tutorials, FAQs