--- description: Learn how Tripleseat can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Tripleseat Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [Tripleseat](/software/111215/tripleseat) # Tripleseat Canonical: https://www.getapp.co.nz/software/111215/tripleseat Page: 1 / 24\ Next: [Next page](https://www.getapp.co.nz/software/111215/tripleseat?page=2) > Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue. > > Verdict: Rated **4.7/5** by 573 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Tripleseat Streamlines event booking and management to boost productivity without increasing workload. Captures leads directly from website and social to ensure no inquiries are missed. Centralized lead dashboard for easy tracking and management. Automates lead response for quick follow-up and higher conversion. Provides immersive 3D walkthroughs to showcase venue flexibility. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 573 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tripleseat - **Location**: Concord, US - **Founded**: 2008 ## Commercial Context - **Pricing Details**: Contact Tripleseat for full pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 2D/3D Designing - 360-Site Stream - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agenda Management - Alerts/Notifications - Attendance Management - Attendee Management - Attendee Tracking - Audience Engagement - Automated Scheduling - Availability Indicator - Availability Management - Banquet Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Budget Management - Calendar Management ## Integrations (32 total) - Constant Contact - Cvent Event Management - DoorDash for Merchants - Event Staff App - EventUp Planner - Fiserv - Fishbowl - Fishbowl - Galley - GoTab POS - Google Calendar - Kenect - Maestro - Mailchimp - Meta for Business ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.getapp.co.nz/directory/80/event-management/software) ## Related Categories - [Event Management Software](https://www.getapp.co.nz/directory/80/event-management/software) - [Venue Management Software](https://www.getapp.co.nz/directory/917/venue-management/software) - [Ticketing Systems](https://www.getapp.co.nz/directory/86/ticketing/software) - [Catering Software](https://www.getapp.co.nz/directory/79/catering/software) - [Restaurant Management Software](https://www.getapp.co.nz/directory/196/restaurant-management/software) ## Alternatives 1. [EventCreate](https://www.getapp.co.nz/software/2057635/eventcreate-1) — 4.9/5 (783 reviews) 2. [Cvent Event Management](https://www.getapp.co.nz/software/91478/cvent-event-management) — 4.5/5 (990 reviews) 3. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5774 reviews) 4. [Whova](https://www.getapp.co.nz/software/121907/whova) — 4.8/5 (2446 reviews) 5. [monday.com](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (6035 reviews) ## Reviews ### "Tripleseat for Restaurant Events" — 5.0/5 > **Steve** | *13 January 2023* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Setting up and working with events and groups is simple and intuitive. Tripleseat ahs many options, so everything can be done within the software. > > **Cons**: Tripleseat acquired Gather, our previous event software, and the price went up substantially. Tripleseat is competitive with other software's pricing, but Gather was a bargain. > > Easy to work with and has no operational issues. Good customer support when needed. ----- ### "Fan of Tripleseat" — 5.0/5 > **Monica** | *8 May 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: It's so easy to use. Very intuitive and has all the features needed to make booking events super easy. It's also very transparent to both the user and the guest. They can see all communication and a timeline of what they've done. I LOVE that you can see when an email is delivered and when a guest has opened and read it. it's such a great feature. > > **Cons**: it can look like spam but so does any other email that comes from a booking system. you have to be smart about the way you title and send emails to avoid that. > > amazing. anytime I've needed anything from their team, they've helped right away. Furthermore, it's just a really user friendly program. I'm an admin and setup up our menus, pricing and everything needed and that process was also very intuitive and simple. ----- ### "Extremely bad customer service, buggy software" — 1.0/5 > **Timothy** | *20 August 2017* | Hospitality > > **Pros**: Generally the contract feature was fine. We liked executing contracts on line even though the contract tool did not have all of the client info required > > **Cons**: Regarding our disappointment with Gather I would point to the following – all of which I have reflected to your support people and none of which have been acted on: Your IOS app seems to be able to send messages to clients and it does seem to be able to send templates but not free-form messages. Yet it often leads the user to believe a message has been sent when it has not About 45 days ago new inquiries stopped showing up in your new messages list – your support people insisted this was not a change but it was. It seems logical that new leads would be the most important new messages I asked you to make all the numbers and metrics on your Home page hyperlinked, but you have not. If I see I have two new leads I can click on that number and it takes me to the new leads. If I see I have one new contract signed, the numeral “1” is not hyperlinked and I have to search for the new signed contract. It is difficult or impossible to add a second client contact name but in the wedding business it is pretty normal to have at least two client counterparties. Yes I know about the “onsite” contact but that is not a default email recipient. Look at the confusion that appears in some proposals. Your proposals are not properly itemized and clients do not seem to notice that I have attached a “BEO” which is not a term I could define for you. Look at both “xxx” and “xxx” as examples of proposals where they thought we got the price wrong but they don’t see the security deposit because it is not itemized in the proposal. It is completely ridiculous that the client could sign an e-contract without being forced to enter and validate their address, phone, full and correct name, etc. Our normal course is we get a contract signed and then we chase down the additional information required to actually have a contract with the Zenith Additional Information form. This is cumbersome and probably not legally defensible. I want the client to execute the contract having filled in and validated their complete contact info > > Even though we gave them notice of cancellation after about 9 months they have twice charged our card for renewals which are not valid. ----- ### "Amazing Event Software" — 5.0/5 > **Kristi** | *2 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love that all my event communication is in one place. The filtering is super beneficial as I manage many venues. > > **Cons**: I have constant issues with formatting documents. It's inconsistent. Sometimes I'm forced into using double spacing. Fonts don't match. Regardless of whether I paste to match destination formatting. > > The staff is super helpful with problem solving. Once you get familiar with Tripleseat it is super user friendly. ----- ### "i love triple seat" — 5.0/5 > **Ximena** | *13 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: i can keep all my contacts and parties organized in one place, putting contracts together is so easy, you can customize emails add pictures and more > > **Cons**: maybe auto correct would be a good upgrade, over all I think it very much on point. maybe have a system were is does not ho in to spam for guests > > excellent, very easy to use, great with communication with guests, the portals are very handy, emails and conversation's are the best\! ----- Page: 1 / 24\ Next: [Next page](https://www.getapp.co.nz/software/111215/tripleseat?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/111215/tripleseat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data