ActivTrak

4.6 (565)
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Improve workforce productivity. Maximize performance outcome

About ActivTrak

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. Unlike traditional employee monitoring tools, ActivTrak is the only complete solution with employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI in just weeks. Key differentiators include:
- Enterprise-class scale to accelerate time-to-value
- Employee-centric approach to ensure data privacy
- AI-powered insights to help prioritize actions
- Best-in-class expertise to optimize outcomes


Key benefits of ActivTrak

  • Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement.

  • Spot patterns across people, processes and technology that fuel success so you can optimize teams and boost productivity. See insights in minutes.

  • Analyze employee activity to see how work gets done so you can easily identify inefficient processes, workflow bottlenecks, and coaching opportunities to optimize productivity.

  • Spark healthier work habits and banish burnout. Understand who is struggling and who is thriving with visibility into key productivity, employee engagement, and efficiency metrics.

  • Discover employee workflows, fix bottlenecks, streamline operations, while ensuring processes are in place and monitored for compliance. See insights in just minutes.

  • Images

    ActivTrak Software - Executive Summary Dashboard
    ActivTrak Software - Technology Usage
    ActivTrak Software - Workload Balance
    ActivTrak Software - Virtual Coach
    ActivTrak Software - Location Insights
    ActivTrak Software - Work Efficiency
    View 12 more
    ActivTrak video
    ActivTrak video
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    ActivTrak video
    ActivTrak Software - Executive Summary Dashboard
    ActivTrak Software - Technology Usage
    ActivTrak Software - Workload Balance
    ActivTrak Software - Virtual Coach
    ActivTrak Software - Location Insights
    ActivTrak Software - Work Efficiency

    Not sure about ActivTrak? Compare with a popular alternative

    Starting Price

    US$10.00
    month
    US$75.00
    year

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    86
    45

    Integrations

    23
    2

    Ease of Use

    4.5 (565)
    4.6 (47)

    Value for Money

    4.4 (565)
    4.6 (47)

    Customer Service

    4.5 (565)
    4.5 (47)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.6 /5
    (565)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.5/5

    Already have ActivTrak?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 565
    Nathaniel
    Nathaniel
    Overall rating
    • Industry: Financial Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    ActivTrak for Family Monitoring

    Reviewed on 2/10/2018

    Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...

    Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.

    Pros

    ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.

    Cons

    It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.

    Janessa
    Overall rating
    • Industry: Commercial Real Estate
    • Company size: 201–500 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Janessa Patterson Review

    Reviewed on 17/09/2024

    Pros

    That it tracks the activity of each employee.

    Cons

    Wish it was a little more user friendly.

    Response from Birch Grove Software

    Hi Janessa!

    Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.

    Thanks so much!
    ~Megan

    Aaron
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    A way to see what is going on to a point

    Reviewed on 5/09/2023

    ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation,...

    ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.

    Pros

    ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.

    Cons

    After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.

    Stephanie
    Overall rating
    • Industry: Insurance
    • Company size: 201–500 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    We love using ActivTrak!

    Reviewed on 18/09/2024

    Pros

    The dashboards and easy to read summaries of time categories.

    Cons

    It sometimes has glitches where I am unable to view my teams time on a given day.

    Response from Birch Grove Software

    Hi Stephanie -

    Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.

    Thanks again!
    Megan

    Samantha
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Service

    Reviewed on 12/09/2024

    ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...

    ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.

    Pros

    Being able to make sure remote employees are being productive.

    Cons

    When over user count, information will not display.

    Response from Birch Grove Software

    Hi Samantha,

    Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.

    Have a great week!
    Megan

    Showing 5 reviews of 565 Read all reviews

    ActivTrak FAQs

    Below are some frequently asked questions for ActivTrak.

    ActivTrak offers the following pricing plans:

    • Starting from: US$10.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Free $0 user/month Essentials - $10 user/month billed annually Professional - $19 user/month billed annually Enterprise - Contact for details

    ActivTrak has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ActivTrak supports the following languages:

    English

    ActivTrak supports the following devices:

    ActivTrak integrates with the following applications:

    Asana, Azure Active Directory, BambooHR, Culture Amp, Domo, Google Calendar, Google Data Studio, Google Workspace, Jira, Lattice, Lookr, Microsoft Power BI, Microsoft Teams, Microsoft Viva, Salesforce Sales Cloud, ServiceNow, Slack, Tableau, Workday HCM, XM for Employee Experience, Xero, Zapier, monday.com

    ActivTrak offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for ActivTrak.