ActivTrak
About ActivTrak
ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. Unlike traditional employee monitoring tools, ActivTrak is the only complete solution with employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI in just weeks. Key differentiators include:
- Enterprise-class scale to accelerate time-to-value
- Employee-centric approach to ensure data privacy
- AI-powered insights to help prioritize actions
- Best-in-class expertise to optimize outcomes
Key benefits of ActivTrak
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Reviews
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- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
ActivTrak for Family Monitoring
Reviewed on 2/10/2018
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.
Pros
ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.
Cons
It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.
- Industry: Commercial Real Estate
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Janessa Patterson Review
Reviewed on 17/09/2024
Pros
That it tracks the activity of each employee.
Cons
Wish it was a little more user friendly.
Response from Birch Grove Software
Hi Janessa!
Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.
Thanks so much!
~Megan
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
A way to see what is going on to a point
Reviewed on 5/09/2023
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation,...
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.
Pros
ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.
Cons
After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We love using ActivTrak!
Reviewed on 18/09/2024
Pros
The dashboards and easy to read summaries of time categories.
Cons
It sometimes has glitches where I am unable to view my teams time on a given day.
Response from Birch Grove Software
Hi Stephanie -
Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.
Thanks again!
Megan
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 12/09/2024
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.
Pros
Being able to make sure remote employees are being productive.
Cons
When over user count, information will not display.
Response from Birch Grove Software
Hi Samantha,
Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.
Have a great week!
Megan
ActivTrak FAQs
Below are some frequently asked questions for ActivTrak.Q. What type of pricing plans does ActivTrak offer?
ActivTrak offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Free $0 user/month Essentials - $10 user/month billed annually Professional - $19 user/month billed annually Enterprise - Contact for details
Q. Who are the typical users of ActivTrak?
ActivTrak has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ActivTrak support?
ActivTrak supports the following languages:
English
Q. Does ActivTrak support mobile devices?
ActivTrak supports the following devices:
Q. What other apps does ActivTrak integrate with?
ActivTrak integrates with the following applications:
Asana, Azure Active Directory, BambooHR, Culture Amp, Domo, Google Calendar, Google Data Studio, Google Workspace, Jira, Lattice, Lookr, Microsoft Power BI, Microsoft Teams, Microsoft Viva, Salesforce Sales Cloud, ServiceNow, Slack, Tableau, Workday HCM, XM for Employee Experience, Xero, Zapier, monday.com
Q. What level of support does ActivTrak offer?
ActivTrak offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ActivTrak.
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- Employee Monitoring Software
- Productivity Software
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- Digital Workplace Software
- Data Visualization Tools
- HR Analytics Software
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- KPI Software
- Remote Monitoring and Management (RMM) Software