OperaDDS

Communication software for dental practices

5 /5 (11 reviews) Write a Review!

OperaDDS Overview

What is OperaDDS?

OperaDDS is an all-in-one HIPAA compliant intra-office communication & case collaboration software designed specifically for dental practices. Suitable for dental practices of all sizes, OperaDDS provides the tools for staff members to effectively communicate internally with colleagues and externally with patiences. In order to boost intra-office communication and productivity, OperaDDS offers features such as staff messaging from any device, paperless office forms, email read receipts, case collaboration, website chat, appointment reminders and confirmations, and much more.

OperaDDS Overview

Pricing

Starting from
US$79.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Security plan: $79/month (or $66/month when billed annually)

Profit plan: $149/month (or $124/month when billed annually)

Growth plan: $299/month (or $249/month when billed annually)


OperaDDS Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Case collaboration
Internal messaging
Intra-office communication
Message inbox
One touch paging
Contact lists
Message composing
Team messaging
Settings
OperaDDS video OperaDDS screenshot: Case collaboration OperaDDS screenshot: Internal messaging OperaDDS screenshot: Intra-office communication OperaDDS screenshot: Message inbox OperaDDS screenshot: One touch paging OperaDDS screenshot: Contact lists OperaDDS screenshot: Message composing OperaDDS screenshot: Team messaging OperaDDS screenshot: Settings

OperaDDS Reviews

OperaDDS Reviews

Overall rating
5
/
5
Excellent
11

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4.8
Ease of Use
5
Customer Support
4.9
100% recommended this app
Stephanie R.

Software that keeps me organized

The software allows us to efficiently communicate with clients and streamline the process of collecting information.


Liz V.

Amazing! The personal customer service this company offers is great.

I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.


Laura C.

OperaDDS is great

We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.


Kersten H.

OperaDDS is the most complete communication tool I have ever used!


Bryan L.

OperaDDS has been fantastic for increasing case acceptance and making our office more secure!

Increased production, higher patient quality and a much more happy team!


Stephanie R.
Industry: Hospitality
Company size: 51-200 Employees

Software that keeps me organized

Used Weekly for 1+ year
Reviewed on 14/01/2020
Review Source: Capterra

The software allows us to efficiently communicate with clients and streamline the process of collecting information.

Pros

This software helps me stay organized and communicate efficiently with our clients.

Cons

It was a challenge to learn the system however after a few months of working with it I felt i've mastered it.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Liz V.
Industry: Medical Practice
Company size: 11-50 Employees

Amazing! The personal customer service this company offers is great.

Used Daily for 1+ year
Reviewed on 7/11/2017
Review Source: Capterra

I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.

Pros

We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.

Cons

We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura C.
Industry: Medical Practice
Company size: 11-50 Employees

OperaDDS is great

Used Weekly for 2+ years
Reviewed on 19/10/2018
Review Source: Capterra

We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.

Pros

It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.

Cons

Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kersten H.

OperaDDS is the most complete communication tool I have ever used!

Used Daily for 2+ years
Reviewed on 30/10/2017
Review Source: Capterra

Pros

All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.

Cons

I would love if more offices were using it because we keep receiving non hipaa compliant emails from them

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bryan L.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

OperaDDS has been fantastic for increasing case acceptance and making our office more secure!

Used Daily for 2+ years
Reviewed on 30/10/2017
Review Source: Capterra

Increased production, higher patient quality and a much more happy team!

Pros

I love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 11 user ratings
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OperaDDS Pricing

OperaDDS Pricing

Starting from
US$79.00/month
Free Trial
Free
Subscription
Value for money

Security plan: $79/month (or $66/month when billed annually)

Profit plan: $149/month (or $124/month when billed annually)

Growth plan: $299/month (or $249/month when billed annually)

Security plan: $79/month (or $66/month when billed annually)

Profit plan: $149/month (or $124/month when billed annually)

Growth plan: $299/month (or $249/month when billed annually)

Value for Money
5/5
Based on 11 user ratings
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OperaDDS Features

OperaDDS Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customisable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4.8/5
Based on 11 user ratings
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Categories

Additional information for OperaDDS

Additional information for OperaDDS

Key features of OperaDDS

  • Activity dashboard
  • Appointment reminders
  • Audience targeting
  • Automatic reminders
  • Case management
  • Charting
  • Chat
  • Chat functionality
  • Client management
  • Client portal
  • Clinical charting
  • Collaboration tools
  • Communication management
  • Email alerts
  • Email integration
  • Email marketing
  • Forms management
  • HIPAA compliance
  • Instant messaging
  • Marketing automation
  • Medical history records
  • Mobile signature capture
  • Multi-channel marketing
  • Multiple user accounts
  • Patient communications
  • Patient management
  • Patient records management
  • Physician management
  • Ratings & reviews
  • Records management
  • SMS marketing
  • Signature capture
  • To-do list
  • Web forms

Benefits

  • HIPAA compliance and secure email

  • Staff chat from any device

  • Appointment reminders and confirmations

  • Fully automated patient recall

  • All-in-one activity dashboard

  • OperaDDS FAQs

    OperaDDS FAQs

    Below are some frequently asked questions for OperaDDS.

    Q. What type of pricing plans does OperaDDS offer?

    OperaDDS offers the following pricing plans:

    Starting from: US$79.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Security plan: $79/month (or $66/month when billed annually) Profit plan: $149/month (or $124/month when billed annually) Growth plan: $299/month (or $249/month when billed annually)

    Q. What are the main features of OperaDDS?

    OperaDDS offers the following features:

    • Activity dashboard
    • Appointment reminders
    • Audience targeting
    • Automatic reminders
    • Case management
    • Charting
    • Chat
    • Chat functionality
    • Client management
    • Client portal
    • Clinical charting
    • Collaboration tools
    • Communication management
    • Email alerts
    • Email integration
    • Email marketing
    • Forms management
    • HIPAA compliance
    • Instant messaging
    • Marketing automation
    • Medical history records
    • Mobile signature capture
    • Multi-channel marketing
    • Multiple user accounts
    • Patient communications
    • Patient management
    • Patient records management
    • Physician management
    • Ratings & reviews
    • Records management
    • SMS marketing
    • Signature capture
    • To-do list
    • Web forms

    Q. Who are the typical users of OperaDDS?

    OperaDDS has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does OperaDDS support?

    OperaDDS supports the following languages:

    English

    Q. What type of pricing plans does OperaDDS offer?

    OperaDDS has the following pricing plans:

    Free, Subscription

    Q. Does OperaDDS support mobile devices?

    OperaDDS supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OperaDDS integrate with?

    We do not have any information about what integrations OperaDDS has

    Q. What level of support does OperaDDS offer?

    OperaDDS offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials