---
description: Learn how ContactPigeon can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: ContactPigeon Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# ContactPigeon

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> ContactPigeon is a cloud-based omnichannel customer engagement platform for retail and ecommerce brands, uniting a built-in CDP.
> 
> Verdict: Rated **5.0/5** by 308 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ContactPigeon

\* Consolidates customer data, marketing automation, and all communication channels into a single platform, eliminating the need to switch between multiple tools.&#10;\* Tracks leads and deals through a visual pipeline, giving sales teams a clear view of pipeline status and next actions at every stage.&#10;\* Automates repetitive marketing tasks such as email sequences, follow-ups, and audience segmentation, freeing teams to focus on higher-value activities.&#10;\* Provides continuous customer support coverage through integrated live chat and chatbot functionality, reducing response time and improving customer satisfaction.&#10;\* Delivers reporting dashboards that surface revenue trends, campaign performance, and team activity, supporting data-driven decision-making.&#10;\* Supports multi-channel outreach across email, SMS, and social media from a unified interface, keeping messaging consistent across touchpoints.&#10;\* Scales across business sizes with configurable user roles, permissions, and workflow automation suited to both small teams and growing organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 308 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ContactPigeon
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Pricing based on volume of customer profiles.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Greek
- **Available Countries**: Greece

## Features

- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Autoresponders
- Behaviour Tracking
- Behavioural Analytics
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping

## Integrations (1 total)

- Apifon

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.getapp.co.nz/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.co.nz/directory/308/marketing-automation/software)
- [Email Marketing Software](https://www.getapp.co.nz/directory/307/email-marketing/software)
- [Customer Data Platforms (CDP)](https://www.getapp.co.nz/directory/1425/customer-data-platform/software)
- [Retail Intelligence](https://www.getapp.co.nz/directory/4960/retail-intelligence/software)
- [AI Agents for Customer Support](https://www.getapp.co.nz/directory/5025/ai-agents-for-customer-support/software)

## Alternatives

1. [Brevo](https://www.getapp.co.nz/software/91466/brevo) — 4.6/5 (3526 reviews)
2. [Gmail](https://www.getapp.co.nz/software/91602/gmail) — 4.8/5 (13576 reviews)
3. [MailerLite](https://www.getapp.co.nz/software/10156/mailerlite) — 4.7/5 (2325 reviews)
4. [ActiveCampaign](https://www.getapp.co.nz/software/2348/activecampaign) — 4.6/5 (2573 reviews)
5. [Constant Contact](https://www.getapp.co.nz/software/90578/constant-contact) — 4.3/5 (2956 reviews)

## Reviews

### "Steady performance and helpful tools that support revenue growth" — 5.0/5

> **Ada** | *10 December 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Pop-ups have been one of our strongest channels, bringing consistently high conversions over the past year. Email campaigns also perform well for us and generate meaningful revenue. We’ve been using the platform since 2020, and every time we want to build something new, like the transactional emails for our beauty advisor service, the team is willing to guide us. We’re scheduled to see a Menura demo soon, and the early discussions already seem relevant to our needs.
> 
> **Cons**: In general, the platform requires a bit of learning, especially when setting up new flows or features. It’s not a major issue, but it does take a moment to get fully comfortable.

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### "A flexible omnichannel platform for data aggregation, automations, and retail customer engagement" — 5.0/5

> **Maria** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon provides a strong combination of collecting, organizing, and turning data into, automation and multichannel communication capabilities. We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys.&#10;At this stage, we have approximately 60 automations active in ContactPigeon and rely on QR codes for our offline stores to support offline-to-online engagement. In addition, we are slowly moving forward with a loyalty program built together with ContactPigeon, although it is still not live.&#10;The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations. The highlight is that the team is always supportive and helps us with our very precise business requirements.
> 
> **Cons**: Unfortunately, the segmentation process can sometimes take longer than expected, and list updates may create delays when we need to act fast. Improvements in this area would make the platform even more efficient.

-----

### "Easy to work on with powerful features\!" — 4.0/5

> **Verified Reviewer** | *15 February 2021* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: The thing I like most is the ease of use with many easy to use menus and the features it provides. Also, customer service is one of the strongest points of the platform with direct communication for any guidance.
> 
> **Cons**: I believe that the level of ready-made visuals lags behind the competition, although it has great possibilities for customization.

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### "ContactPigeon’s platform has become an important part of our marketing strategy" — 5.0/5

> **Orjan** | *4 August 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about ContactPigeon is that we have a lot of different tools, both for campaign creation, automation, and reporting, under one centralized system. We have a lot of useful automated flows that have increased efficiency and revenue, helping us focus on our expansion plans. Additionally, I think that ContactPigeon’s greatest strength is its support team, and I’ve never worked with a more hands-on and proactive team.
> 
> **Cons**: I wouldn’t say that we have encountered any major issues so far. At first, it may have taken time to get used to the platform, but the onboarding and the continuous support have helped us a lot.

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### "Excellent customer support, useful platform and clear reporting" — 5.0/5

> **Emmanouela** | *24 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon is organized and flexible enough for someone who needs creative control, and I appreciate that I can adjust email campaigns, pop-ups, and push notifications without the process becoming too complicated. One of the things I like most is being able to make code-level edits to fine-tune small visual details and keep the design closer to our brand identity.&#10;Another positive point is the relationship with the team, because there is real human communication, and the company is really close to the customer. In our monthly calls, we use the CDP to compare different periods easily, but we also talk through ideas and actions that could help increase sales. These details make the meetings more valuable.
> 
> **Cons**: Nothing specific, maybe the only thing that takes more time than expected is image uploading. I cannot upload many images at once and need to add them one by one.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/110577/contactpigeon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/contactpigeon/> |
| en-AE | <https://www.getapp.ae/software/110577/contactpigeon> |
| en-AU | <https://www.getapp.com.au/software/110577/contactpigeon> |
| en-CA | <https://www.getapp.ca/software/110577/contactpigeon> |
| en-GB | <https://www.getapp.co.uk/software/110577/contactpigeon> |
| en-IE | <https://www.getapp.ie/software/110577/contactpigeon> |
| en-NZ | <https://www.getapp.co.nz/software/110577/contactpigeon> |
| en-SG | <https://www.getapp.sg/software/110577/contactpigeon> |
| en-ZA | <https://www.getapp.za.com/software/110577/contactpigeon> |
| fr | <https://www.getapp.fr/software/110577/contactpigeon> |
| fr-BE | <https://fr.getapp.be/software/110577/contactpigeon> |
| fr-CA | <https://fr.getapp.ca/software/110577/contactpigeon> |

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