productboard Overview

What is productboard?

Productboard is a cloud-based product management and roadmap solution which helps product teams understand users’ needs, prioritize feature ideas, monitor progress, and more. The research board allows users to consolidate research and feedback, enabling the identification of trends and patterns. User feedback and idea upvotes can be collected through the feature voting panel in the public portal. Features can be prioritized using custom weighted scores which are based on alignment with strategic drivers, user impact scores, and estimated complexity versus strategic value. Once features are prioritized, plans can be fine-tuned in the releases board. Feature progress can be tracked from ideation through to delivery, with users able to customize stages to match their team’s workflow. Roadmaps can be shared with colleagues and customers, and a range of native integrations allow users to preserve their existing product workflows.

productboard Overview

Pricing

Starting from
US$49.00/month

Pricing options

Free Trial
Subscription
Value for money

15-day free trial, no credit card required.
New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products.
Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products.
Contact Productboard for details of larger plans.


productboard Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

productboard group video call
productboard team voting tool
productboard file sharing
productboard report
productboard product portal
productboard video productboard screenshot: productboard group video call productboard screenshot: productboard team voting tool productboard screenshot: productboard file sharing productboard screenshot: productboard report productboard screenshot: productboard product portal

productboard Reviews

productboard Reviews

Overall rating
4.7
/
5
Excellent
87

Very good
23

Average
1

Poor
0

Terrible
1

Value for Money
4.4
Features
4.4
Ease of Use
4.5
Customer Support
4.8
98% recommended this app
Eric P.

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.


Joshua P.

Alas! We found our product management solution

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.


Richard S.

Lack of Reporting lets this Product Down

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.


Hana T.

The billing mechanism of individual plan is awful experience

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.


Kaan Ö.

A simple yet powerful tool for managing and communicating the product roadmap

Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.


Eric P.
Industry: Computer Software
Company size: 11-50 Employees

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

Used Daily for 1-5 months
Reviewed on 26/10/2019
Review Source: Capterra

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Joshua P.
Industry: Events Services
Company size: 11-50 Employees

Alas! We found our product management solution

Used Daily for 1-5 months
Reviewed on 29/10/2019
Review Source: Capterra

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros

In order of benefit, here's what I like most so far about Productboard:

(1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
(2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
(3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Richard S.
Industry: Food & Beverages
Company size: 11-50 Employees

Lack of Reporting lets this Product Down

Used Daily for 1+ year
Reviewed on 12/10/2020
Review Source: Capterra

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.

Pros

Capturing feedback from external sources, prioritisation against company goals & objectives

Cons

Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated. I don't know how long features take to get released. Or to move from Long-term to short-term etc. I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being allocated. This makes the product useful for only half of my role.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Hana T.
Industry: Cosmetics
Company size: 5,001-10,000 Employees

The billing mechanism of individual plan is awful experience

Used Daily for 1-5 months
Reviewed on 23/01/2020
Review Source: Capterra

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros

It is for sure well thought through tool.

Cons

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Kaan Ö.
Industry: Information Technology & Services
Company size: 51-200 Employees

A simple yet powerful tool for managing and communicating the product roadmap

Used Daily for 1-5 months
Reviewed on 20/11/2019
Review Source: Capterra

Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Pros

Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

Cons

An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments.

It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 112 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

productboard Pricing

productboard Pricing

Starting from
US$49.00/month
Free Trial
Subscription
Value for money

15-day free trial, no credit card required.
New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products.
Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products.
Contact Productboard for details of larger plans.

15-day free trial, no credit card required.
New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products.
Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products.
Contact Productboard for details of larger plans.

Value for Money
4.4/5
Based on 112 user ratings
Compare value for money rating with alternatives
Compare with alternatives

productboard Features

productboard Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4.4/5
Based on 112 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for productboard

Additional information for productboard

Key features of productboard

  • @mentions
  • Automatic score calculations
  • Commenting
  • Competitive analysis
  • Competitor tracking
  • Custom weighted prioritization scores
  • Customizable boards
  • Data encryption
  • Drag-and-drop interface
  • Effort estimates
  • Feature backlog
  • Feature prioritization
  • Feature voting panel
  • Feedback management
  • Google Apps SSO
  • IP address whitelisting
  • Notifications/alerts
  • Objective-aligned milestones
  • Prioritization matrix
  • Product portal
  • Progress tracking
  • Public roadmap
  • Research repository
  • Roadmap export
  • Roadmapping
  • Status monitoring
  • Task management
  • Team roadmap
  • Trend identification
  • Two-factor authentication
  • User impact scores
  • User segmentation

Benefits

  • Features can be prioritized using custom weighted scores based on alignment with strategic drivers, estimated complexity versus strategic value, and user impact scores.

  • Segmentation tools allow users to track which features meet the needs of different user personas or market segments.

  • The feature voting portal enables the collection of feedback on ideas, and sourcing of new ideas from end users.

  • Commenting and @mentions allow colleagues to discuss feature ideas and feedback in context, with notifications for new features or important feedback.

  • With the built-in task management tools, users can track key milestones and deliverables, and the progress of tasks which are common to multiple features, such as designs, mock-ups, and documentation.

  • productboard FAQs

    productboard FAQs

    Below are some frequently asked questions for productboard.

    Q. What type of pricing plans does productboard offer?

    productboard offers the following pricing plans:

    Starting from: US$49.00/month

    Pricing model: Subscription

    Free Trial: Available

    15-day free trial, no credit card required. New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products. Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products. Contact Productboard for details of larger plans.

    Q. What are the main features of productboard?

    productboard offers the following features:

    • @mentions
    • Automatic score calculations
    • Commenting
    • Competitive analysis
    • Competitor tracking
    • Custom weighted prioritization scores
    • Customizable boards
    • Data encryption
    • Drag-and-drop interface
    • Effort estimates
    • Feature backlog
    • Feature prioritization
    • Feature voting panel
    • Feedback management
    • Google Apps SSO
    • IP address whitelisting
    • Notifications/alerts
    • Objective-aligned milestones
    • Prioritization matrix
    • Product portal
    • Progress tracking
    • Public roadmap
    • Research repository
    • Roadmap export
    • Roadmapping
    • Status monitoring
    • Task management
    • Team roadmap
    • Trend identification
    • Two-factor authentication
    • User impact scores
    • User segmentation

    Q. Who are the typical users of productboard?

    productboard has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does productboard support?

    productboard supports the following languages:

    English

    Q. What type of pricing plans does productboard offer?

    productboard has the following pricing plans:

    Subscription

    Q. Does productboard support mobile devices?

    We do not have any information about what devices productboard supports

    Q. What other apps does productboard integrate with?

    productboard integrates with the following applications:

    BugHerd, Dovetail, Drift, FormKeep, GitHub, Jira, Pivotal Tracker, Trello, Zendesk, Zendesk

    Q. What level of support does productboard offer?

    productboard offers the following support options:

    Online Support, FAQs, Knowledge Base, Video Tutorials