---
description: Learn how Mend can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Mend Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Mend](/software/110429/mend-app)

# Mend

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> Achieve single-digit no-show rates and 90+% patient engagement powered by A.I. AI no-show and cancellation predictors, reminders, telemedicine, automated patient payments, digital forms, and scheduling.
> 
> Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Mend

A.I. no-show and cancellation predictors make your schedule real allowing you to maximize capacity resulting in incredible ROI.&#10;&#10;Mend appointment reminders integrate with our A.I. technology to communicate differently to high risk appointments. The result is a dramatic reduction in both no-shows and cancels while providing the intelligence to know where to optimize the schedule.&#10;&#10;Telemedicine drives patient compliance and satisfaction while making it easier to recruit providers from anywhere. Mend provides instant support to both patients and providers in the rare case of an issue. Visits happen on Mend\!&#10;&#10;Mend scheduling and patient self-scheduling allows you to book business 24/7/365 like Amazon. This is a fully automated solution that can handle your current decision trees and provider steerage needs.&#10;&#10;Mend digital forms make the clip-board obsolete and can automatically move discrete data into the patient chart.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 920 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mend VIP
- **Location**: Orlando, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Puerto Rico, US Virgin Islands, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Call Reminders
- Care Plan Management
- Care Summaries
- Charting
- Chat/Messaging
- Client Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Portal Software](https://www.getapp.co.nz/directory/939/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.getapp.co.nz/directory/939/patient-portal/software)
- [Telemedicine Software](https://www.getapp.co.nz/directory/961/telemedicine/software)
- [Patient Engagement Software](https://www.getapp.co.nz/directory/1359/patient-engagement/software)
- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)
- [Appointment Reminder Software](https://www.getapp.co.nz/directory/1095/appointment-reminder/software)

## Alternatives

1. [Doxy.me](https://www.getapp.co.nz/software/121935/doxy-me) — 4.6/5 (1227 reviews)
2. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (858 reviews)
3. [Tebra](https://www.getapp.co.nz/software/102859/tebra) — 3.9/5 (1371 reviews)
4. [athenaOne](https://www.getapp.co.nz/software/91402/athenaclinicals) — 3.8/5 (911 reviews)
5. [Jane](https://www.getapp.co.nz/software/122271/jane-app) — 4.8/5 (524 reviews)

## Reviews

### "Mend" — 4.0/5

> **Pedro** | *22 February 2022* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: I love this software becouse it is really easy to use and very useful
> 
> **Cons**: I don't see anything bad in this software, it's a really nice software

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### "Happy patient" — 5.0/5

> **Kim** | *31 January 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to schedule and get answers to my issue
> 
> **Cons**: Getting clocked out of of registering and needing chat assistance
> 
> Very quick and thorough.&#10;Np listened to my symptoms. &#10;Prescribed something to not affect my allergies

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### "Helpful and functional, but needs improvement for ease of use" — 3.0/5

> **Jasmine** | *26 May 2022* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: I like that the patient/client doesn't have to deal with the process of setting up their own account. After the provider sets up the patient's account, they need only to enter their date of birth when they receive a link in order to complete assessments.
> 
> **Cons**: It was difficult for me to access completed assessments that I assigned to clients.

-----

### "Cold flu sickness" — 5.0/5

> **Shernika** | *21 March 2025* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: Very nice and informative about my illness
> 
> **Cons**: N/A nothing least like very informative about the visit
> 
> Enjoyed the visit was very thorough about my condition

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### "Great platform" — 5.0/5

> **Trazie** | *3 April 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Feeling the personal touch with my provider and being able to laugh, maybe even cry if needed
> 
> **Cons**: I don’t really have any concerns about this platform
> 
> I’ve had a couple of appointments and they’ve been really good. I’m able to see them. They’re able to see me and it’s been great.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/110429/mend-app)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/110429/mend-app> |
| de-AT | <https://www.getapp.at/software/110429/mend-app> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/mend-app/> |
| en-AE | <https://www.getapp.ae/software/110429/mend-app> |
| en-AU | <https://www.getapp.com.au/software/110429/mend-app> |
| en-CA | <https://www.getapp.ca/software/110429/mend-app> |
| en-GB | <https://www.getapp.co.uk/software/110429/mend-app> |
| en-IE | <https://www.getapp.ie/software/110429/mend-app> |
| en-NZ | <https://www.getapp.co.nz/software/110429/mend-app> |
| en-SG | <https://www.getapp.sg/software/110429/mend-app> |
| en-ZA | <https://www.getapp.za.com/software/110429/mend-app> |
| es | <https://www.getapp.es/software/110429/mend-app> |
| es-CL | <https://www.getapp.cl/software/110429/mend-app> |
| es-CO | <https://www.getapp.com.co/software/110429/mend-app> |
| es-MX | <https://www.getapp.com.mx/software/110429/mend-app> |
| fr | <https://www.getapp.fr/software/110429/mend-app> |
| fr-BE | <https://fr.getapp.be/software/110429/mend-app> |
| fr-CA | <https://fr.getapp.ca/software/110429/mend-app> |
| nl | <https://www.getapp.nl/software/110429/mend-app> |
| nl-BE | <https://www.getapp.be/software/110429/mend-app> |

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