---
description: Learn how ETS can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ETS Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [ETS](/software/110319/ets)

# ETS

Canonical: https://www.getapp.co.nz/software/110319/ets

> ETS is a voice, IVR \& customer experience testing suite which records \& analyses replicated real-world calls to identify \& rectify faults in real-time
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ETS

 ETS is modernly architected allowing users to carry out their own tests without the cost \& time constraints of working with external "professional" services.

 ETS' unlimited use and pricing model gives users the freedom to test their system as often as required.

 Users can edit tests to reflect a future state. As changes are made to the system, they can be tested before being launching into production.

 If an error is detected, ETC informs users where the problem is so it can be rectified and the system tested again.

 ETS is a globally available, language agnostic testing software; it can be used anywhere.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Occam Networks
- **Location**: London, UK
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$1,280.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Two versions of ETS are available: ETS Lite and ETS Pro. 

Contact ETS directly for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- Monitoring
- Multiple Scripts
- Phone Key Input
- Real-Time Analytics
- Text to Speech

## Support Options

- Phone Support

## Category

- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)

## Alternatives

1. [VoIP.ms](https://www.getapp.co.nz/software/2035391/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.getapp.co.nz/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.getapp.co.nz/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.getapp.co.nz/software/112271/xcally) — 4.8/5 (130 reviews)
5. [MyOperator](https://www.getapp.co.nz/software/2050887/myoperator) — 4.2/5 (68 reviews)

## Reviews

### "Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience" — 5.0/5

> **Dara** | *13 September 2017* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.
> 
> **Cons**: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.
> 
> Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/110319/ets)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/110319/ets> |
| de-AT | <https://www.getapp.at/software/110319/ets> |
| en | <https://www.getapp.com/it-communications-software/a/ets/> |
| en-AE | <https://www.getapp.ae/software/110319/ets> |
| en-AU | <https://www.getapp.com.au/software/110319/ets> |
| en-CA | <https://www.getapp.ca/software/110319/ets> |
| en-GB | <https://www.getapp.co.uk/software/110319/ets> |
| en-IE | <https://www.getapp.ie/software/110319/ets> |
| en-NZ | <https://www.getapp.co.nz/software/110319/ets> |
| en-SG | <https://www.getapp.sg/software/110319/ets> |
| en-ZA | <https://www.getapp.za.com/software/110319/ets> |
| es | <https://www.getapp.es/software/110319/ets> |
| es-CL | <https://www.getapp.cl/software/110319/ets> |
| es-CO | <https://www.getapp.com.co/software/110319/ets> |
| es-MX | <https://www.getapp.com.mx/software/110319/ets> |
| fr | <https://www.getapp.fr/software/110319/ets> |
| fr-BE | <https://fr.getapp.be/software/110319/ets> |
| fr-CA | <https://fr.getapp.ca/software/110319/ets> |
| nl | <https://www.getapp.nl/software/110319/ets> |
| nl-BE | <https://www.getapp.be/software/110319/ets> |
| pt | <https://www.getapp.com.br/software/110319/ets> |
| pt-PT | <https://www.getapp.pt/software/110319/ets> |

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