--- description: Learn how RepairDesk can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RepairDesk Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [RepairDesk](/software/110211/repairdesk) # RepairDesk Canonical: https://www.getapp.co.nz/software/110211/repairdesk Page: 1 / 11\ Next: [Next page](https://www.getapp.co.nz/software/110211/repairdesk?page=2) > RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses. > > Verdict: Rated **4.7/5** by 245 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 245 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing Portal - Bulk Send - CRM - Calendar Management - Cash Management - Catalog Management - Client Portal - Commission Management ## Integrations (18 total) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) - [Computer Repair Shop Software](https://www.getapp.co.nz/directory/1063/computer-repair-shop/software) - [Retail POS Systems](https://www.getapp.co.nz/directory/1603/retail-pos-system/software) - [Accounting Software](https://www.getapp.co.nz/directory/236/accounting/software) - [Jewelry Store Management Software](https://www.getapp.co.nz/directory/209/jewelry-store-management/software) ## Alternatives 1. [BytePhase](https://www.getapp.co.nz/software/2053937/BytePhase) — 4.9/5 (18 reviews) 2. [RepairShopr](https://www.getapp.co.nz/software/2050134/repairshopr) — 4.4/5 (128 reviews) 3. [OpenRMA](https://www.getapp.co.nz/software/2070826/openrma) — 4.8/5 (22 reviews) 4. [RepairCMS Ultimate](https://www.getapp.co.nz/software/2078960/repaircms-ultimate) — 5.0/5 (6 reviews) 5. [RepairDash](https://www.getapp.co.nz/software/2089870/repairdash) — 5.0/5 (2 reviews) ## Reviews ### "Very Dedicated Staff and Easy to use software" — 5.0/5 > **Modesto** | *30 January 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: All the features it currently has and the more features it will have in the future, the time saving the software provides repairs shops making tasks that took 1 to 2 hours to complete to be done in minutes, the more time you save and the more automated features the more your team can concentrate on providing better customer service > > **Cons**: There's no cons to speak about, softwares will always be softwares and have their little things here and there, but nothing that cant be fixed or improved > > To support team, just wanted to take some time to thank you for all your hard work and dedication , we are extremely grateful and happy to have you as our dedicated account manager and me personally i know is not easy working middle of the night i did it for many years, we appreciate everything you've done for us i know these couple of months haven't been easy but we are getting closer to stability and then we can focus solely on growth and features and making everyones's life better and easier ----- ### "RepairDesk - an option you should absolutely consider" — 5.0/5 > **Austin** | *9 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: RepairDesk has been nothing but a godsend for my business. I have 10 years of experience with a "competitor" POS and can say that side-by-side RepairDesk the two are quite honestly incomparable. Their customer service is existent, and not just existent, they truly respond and resolve the issues and questions I've had. They are actively implementing new features and smoothing out the old and new of what is already a robust package. RepairDesk seems to place a lot of attention toward the customer's experience in my store. Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers. > > **Cons**: Perhaps some of the bugs seem odd at times, but once again, compared to the POS I'm used to, I don't have much of anything negative to say about RepairDesk. Software has issues, and they are on the solutions very quickly. > > RepairDesk offers a solid solution to repair shops and other shops of a similar nature. I have an asian mini mart that is surviving in the same space and our checkouts occur in RepairDesk. Their Merchant Services are useful and reasonably priced. Their customer service is helpful and quick. You honestly can't go wrong with this software. ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 August 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Cons**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *14 November 2024* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **Cons**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 December 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Cons**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.co.nz/software/110211/repairdesk?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/110211/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data