--- description: Learn how RepairDesk can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RepairDesk Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [RepairDesk](/software/110211/repairdesk) # RepairDesk Canonical: https://www.getapp.co.nz/software/110211/repairdesk Page: 1 / 11\ Next: [Next page](https://www.getapp.co.nz/software/110211/repairdesk?page=2) > RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses. > > Verdict: Rated **4.7/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 244 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing Portal - Bulk Send - CRM - Calendar Management - Cash Management - Catalog Management - Client Portal - Commission Management ## Integrations (19 total) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) - [Computer Repair Shop Software](https://www.getapp.co.nz/directory/1063/computer-repair-shop/software) - [Retail POS Systems](https://www.getapp.co.nz/directory/1603/retail-pos-system/software) - [Jewelry Store Management Software](https://www.getapp.co.nz/directory/209/jewelry-store-management/software) ## Alternatives 1. [RO App](https://www.getapp.co.nz/software/2066916/remonline) — 4.5/5 (11 reviews) 2. [BytePhase](https://www.getapp.co.nz/software/2053937/smartcenter) — 4.9/5 (15 reviews) 3. [RepairShopr](https://www.getapp.co.nz/software/2050134/repairshopr) — 4.4/5 (127 reviews) 4. [RepairCMS Ultimate](https://www.getapp.co.nz/software/2078960/repaircms-ultimate) — 5.0/5 (5 reviews) 5. [Repair Spots](https://www.getapp.co.nz/software/2052813/repair-spots) — 5.0/5 (5 reviews) ## Reviews ### "Very Dedicated Staff and Easy to use software" — 5.0/5 > **Modesto** | *30 January 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: All the features it currently has and the more features it will have in the future, the time saving the software provides repairs shops making tasks that took 1 to 2 hours to complete to be done in minutes, the more time you save and the more automated features the more your team can concentrate on providing better customer service > > **Cons**: There's no cons to speak about, softwares will always be softwares and have their little things here and there, but nothing that cant be fixed or improved > > To support team, just wanted to take some time to thank you for all your hard work and dedication , we are extremely grateful and happy to have you as our dedicated account manager and me personally i know is not easy working middle of the night i did it for many years, we appreciate everything you've done for us i know these couple of months haven't been easy but we are getting closer to stability and then we can focus solely on growth and features and making everyones's life better and easier ----- ### "Great support that's always there" — 5.0/5 > **Kelly** | *19 March 2025* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Amazing support and great onboarding with extensive availaility > > **Cons**: Bit of a learning curve but this is expected > > Very good and hopeful about any issues that arise due to the great communication with their support ----- ### "Company to avoid at any cost" — 1.0/5 > **Verified Reviewer** | *23 May 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Nothing the platform is archaic, the project management is not existing, sales representative promise you thing that the dev team cannot deliver > > **Cons**: We started a project with Repairdesk there is one year ago and the project is still not live...All the features and specifications promised are still not there one year after. Very poor project management by postponing every week the live date of our project, reading my emails during our weekly meeting, lying to us...Company to avoid at any cost > > Very bad and frustrating. I had more than 50 meetings with their team repeating the same thing over and over without any result ----- ### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5 > **Bernardo** | *28 February 2025* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\! > > **Cons**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs. > > We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\! ----- ### "Love how the POS integrates with my current vendors" — 5.0/5 > **Anthony** | *6 August 2025* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great > > **Cons**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do. > > My overall experience With Repair Desk has been great it has made running my repair shop much better ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.co.nz/software/110211/repairdesk?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/110211/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data