Branch Messenger

Branch Messenger

Branch helps hourly workers get ahead financially.

4.6/5 (651 reviews)

Branch Messenger Overview

What is Branch Messenger?

Branch is a mobile-first technology that helps hourly workers get ahead financially. The application allows users to budget, take paycheck advances, and earn more income by picking up available shifts. By focusing on the hourly worker, Branch also helps companies attract and retain their hourly employees, which can in turn create better customer experiences and reduce turnover. Branch’s background in rolling out solutions across enterprises has provided better end-user experiences for both employees and employers.

Branch Messenger Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

A free plan is available, for an unlimited number of employees & managers.
Quotes for Enterprise plans, which offer additional features, are available on request.


Branch Messenger Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
English, French, German, Italian, Portuguese, Spanish

Screenshots

Branch Messenger screenshot: Get an overview of upcoming account, upcoming expenses, and spending
Branch Messenger screenshot: Get an overview of upcoming account, upcoming expenses, and spending Branch Messenger screenshot: Access a portion of earned wages instantly Branch Messenger screenshot: Users can view per-location reports through the dashboard Branch Messenger screenshot: Messages, images, videos, and files can be posted to the activity feed Branch Messenger screenshot: Users can choose whether or not manager approval is required for shift swaps and time off

Branch Messenger Reviews

Branch Messenger Reviews

Overall rating
4.6
/
5
Excellent
423

Very good
197

Average
28

Poor
2

Terrible
1

Value for Money
4.6
Features
4.5
Ease of Use
4.7
Customer Support
4.5
95% recommended this app
Jannatin N.

THE BEST FOR WORKERS

Overall, this app is an incredible tool for those who need to work and have hours to give or to receive. One of my favorite apps ever for my time working at my job and I continue to recommend others to get it for themselves and their work places


Danny R.

A Branch that is Stronger than others

I really like the fact that I can communicate with my team without having to remember phone numbers for everyone. I didnt know that branch also allowed some team members to be able to get an advance on their paycheck. That's awesome.


Derrick G.

Branch

Great overall experience so far so good


Amy P.

Overall I really like this app

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift


Paolo M.

Free instant access to your money

It is very easy and does exactly what it says it does.


Jannatin N.
Industry: Retail
Company size: 51-200 Employees

THE BEST FOR WORKERS

Used Daily for 1+ year
Reviewed on 9/03/2020
Review Source: Capterra

Overall, this app is an incredible tool for those who need to work and have hours to give or to receive. One of my favorite apps ever for my time working at my job and I continue to recommend others to get it for themselves and their work places

Pros

I absolutely love this app this program was one of the best tools I could have ever used while working. We used to have a very awful set up where we needed to check out our schedule at work directly but with this app I can see my work time, I can drop shifts, I can swap shifts, or pick up shifts automatically have it process and be approved by the team leader so I can work those days. Absolute life saver when it comes to getting my shifts taken or if I needed hours.

Cons

Only thing I least liked was the wait time for managers to approve something through. If anything it should just notify leaders quick and often to get these approvals quicker.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Danny R.
Industry: Food & Beverages
Company size: 51-200 Employees

A Branch that is Stronger than others

Used Daily for 6-12 months
Reviewed on 21/12/2019
Review Source: Capterra

I really like the fact that I can communicate with my team without having to remember phone numbers for everyone. I didnt know that branch also allowed some team members to be able to get an advance on their paycheck. That's awesome.

Pros

I really like that I can post the schedule to my team members so everyone isn't cramming my office to see their schedule

Cons

The ability to talk to a live customer service agent

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Derrick G.
Industry: Retail
Company size: 10,001+ Employees

Branch

Used Daily for 2+ years
Reviewed on 18/01/2020
Review Source: Capterra

Great overall experience so far so good

Pros

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Amy P.
Industry: Food & Beverages
Company size: 2-10 Employees

Overall I really like this app

Used Daily for 6-12 months
Reviewed on 21/09/2017
Review Source: Capterra

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros

I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons

I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Paolo M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Free instant access to your money

Used Daily for 6-12 months
Reviewed on 31/01/2020
Review Source: Capterra

It is very easy and does exactly what it says it does.

Pros

There is no smoke and mirrors, very straightforward gain access to your salary instantly every time it is cleared.

Cons

No cons, it couldn't be more straight forward, it is easy to use, I've never run into any issues using it.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 651 user ratings
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Branch Messenger Pricing

Branch Messenger Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

A free plan is available, for an unlimited number of employees & managers.
Quotes for Enterprise plans, which offer additional features, are available on request.

A free plan is available, for an unlimited number of employees & managers.
Quotes for Enterprise plans, which offer additional features, are available on request.

Value for Money
4.6/5
Based on 651 user ratings
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Branch Messenger Features

Branch Messenger Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.5/5
Based on 651 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Branch Messenger

Additional information for Branch Messenger

Key features of Branch Messenger

  • AI chatbots
  • Access controls
  • Activity feed
  • Attendance tracking
  • Custom workplace groups
  • Earnings tracking
  • Employee activity reporting
  • Employee scheduling
  • Employee self-service
  • File sharing
  • Geofencing
  • In-app messaging
  • Manager approvals
  • On-demand shift coverage
  • Read receipts
  • Resource scheduling
  • Shift scheduling
  • Shift worker performance tracking
  • Store-level reporting
  • Third party integrations
  • Time tracking
  • Video & image posting
  • Web dashboard

Benefits

  • Employees can increase financial wellness with budgeting tools and instant access to earned wages to meet bill payments, unexpected emergencies, or expenses ahead of the two week pay period.

  • The mobile app allows employees to view and manage their shift coverage, overtime, attendance, and earnings.

  • With shift flexibility, employers can maximize shift coverage and enable employees to boost earnings by picking-up more shifts.

  • Branch Messenger FAQs

    Branch Messenger FAQs

    Below are some frequently asked questions for Branch Messenger.

    Q. What type of pricing plans does Branch Messenger offer?

    Branch Messenger offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Not Available

    A free plan is available, for an unlimited number of employees & managers. Quotes for Enterprise plans, which offer additional features, are available on request.

    Q. What are the main features of Branch Messenger?

    Branch Messenger offers the following features:

    • AI chatbots
    • Access controls
    • Activity feed
    • Attendance tracking
    • Custom workplace groups
    • Earnings tracking
    • Employee activity reporting
    • Employee scheduling
    • Employee self-service
    • File sharing
    • Geofencing
    • In-app messaging
    • Manager approvals
    • On-demand shift coverage
    • Read receipts
    • Resource scheduling
    • Shift scheduling
    • Shift worker performance tracking
    • Store-level reporting
    • Third party integrations
    • Time tracking
    • Video & image posting
    • Web dashboard

    Q. Who are the typical users of Branch Messenger?

    Branch Messenger has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Branch Messenger support?

    Branch Messenger supports the following languages:

    English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Branch Messenger offer?

    Branch Messenger has the following pricing plans:

    Free, Subscription

    Q. Does Branch Messenger support mobile devices?

    Branch Messenger supports the following devices:

    Android, iPhone

    Q. What other apps does Branch Messenger integrate with?

    Branch Messenger integrates with the following applications:

    ADP Workforce Now, Kronos Workforce Ready, Workday Human Capital

    Q. What level of support does Branch Messenger offer?

    Branch Messenger offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials