tab32

Complete cloud-based Dental EHR & practice management system

4.5 /5 (37 reviews) Write a Review!

tab32 Overview

What is tab32?

tab32 is a cloud-based dental EHR and practice management software (PMS) which offers a range of tools for managing appointment scheduling, treatment planning, charting, documents and images, patient communications, and more. The system can be used by practices of all sizes, including single, mobile, and group practices, with a shared patient database allowing multiple practice locations to access the same patient data.

With tab32’s dental EHR, users can manage appointments and scheduling, treatment planning, charting, images and documents, patient ledgers, statements, and reports, and employee hours. Color-coding, shortcut keys, and a configurable keypad are designed to simplify charting. Multiple personalized treatment plans can be created by treatment options, patient visits, or both, and patient consent can be recorded using electronic signatures. Users can add treatment, appointment, ledger, insurance, and other notes, and receive non-intrusive medical, medication, and allergy alerts. The ImageCapture module enables the capture and upload of a range of images, including intra-oral pictures and x-rays, ortho profile pictures, and panoramic and ceph images. Referral x-rays, paper perio-charts, medical history forms, and other documents can also be uploaded.

tab32 offers multiple methods for communicating with patients both manually and automatically. Two-way text messaging allows users to send and receive SMS messages through a personalized number with local area code. The VoIP telephony system can be used to make and receive calls through the EHR system, and includes caller ID to identify incoming calls. Appointment confirmations and reminders can be sent automatically to patients at set intervals before their upcoming appointment. ‘Save the date’ messages also aim to reduce no-shows by allowing patients to opt-in for pre-appointment reminders.

tab32 Overview

Pricing

Starting from
US$100.00

Pricing options

Free Trial
Subscription
Value for money

Contact tab32 for full pricing information.


tab32 Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

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tab32 Reviews

tab32 Reviews

Overall rating
4.5
/
5
Excellent
27

Very good
6

Average
2

Poor
1

Terrible
1

Value for Money
4.5
Features
4.4
Ease of Use
4.6
Customer Support
4.5
89% recommended this app
Eva S.

Everything you need in one place

Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.


Ryan M.

Post Server World: Multiple Vendors. One Login. One Price

Very helpful during the migration as well as training and implementation.


Dr. K.

This product is NOT ready for real time.

I found out that my current system is way more advanced.


Nina N.

tab32 review

I have a lot of recommendations, but I ultimately like this product a lot. I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.


Scott C.

Amazing Product


Eva S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Everything you need in one place

Used Daily for 6-12 months
Reviewed on 18/10/2018
Review Source: Capterra

Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.

Pros

The software includes many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique to my company. My favorite feature are the ability to link clients customized forms and not require them to make an email or password, which helps reduce the obstacle of patients booking with us while still capturing all the needed data.

Cons

There are very many icons, which requires some upfront training.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ryan M.
Industry: Medical Practice
Company size: 2-10 Employees

Post Server World: Multiple Vendors. One Login. One Price

Used Daily for 1+ year
Reviewed on 11/02/2020
Review Source: Capterra

Very helpful during the migration as well as training and implementation.

Pros

tab32 allowed us to move us off of our server while not losing any key workflows that we needed. We even saved on our monthly payments by consolidating all our different vendors we were using by moving to tab32. From patient texting, free updates, estatements with online payments, unlimited eclaims, online booking, reporting, digital x ray studio, and many more, tab32 had everything we needed to keep growing our practice and move to a post server world.

Cons

Change management is always difficult, but after using the software for about 2-3 weeks my staff became very efficient.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dr. K.

This product is NOT ready for real time.

Used Daily for 1-5 months
Reviewed on 14/06/2018
Review Source: Capterra

I found out that my current system is way more advanced.

Pros

The concept of all things integrate d and cloud based is great. Especially the X-rays. Hello Patient is another.

Cons

It's still in the concept stage. The software needs way more work. Buyer beware, it is smoke and mirrors. They get you to pay for set-up and have a brief review of software. No formal training. Once you've paid for set-up and first month's fee and really use the software you find out how inept the software is compared to others. For the seasoned offices I would require them to offer free set-up and work with the software for 90 days so you have a good grasp of what you're buying. Keep your old system running. For the new dentists, do your research, what you don't know can be detrimental.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Nina N.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

tab32 review

Used Daily for 1+ year
Reviewed on 13/11/2020
Review Source: Capterra

I have a lot of recommendations, but I ultimately like this product a lot. I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.

Pros

It is great to have everything in one place and to be able to access everything remotely. The software is intuitive and comprehensive. Its also nice to be able to communicate easily with patients.

Cons

Some of the features are unnecessarily disorganized. It would have been ideal to copy the features of other EHR's that are doing their thing well. For example, the chart notes are not organized at all- just copy Open Dental. The billing is also not straight forward. The reports are easy to run, but there is no option to compare things. It would be great to be able to compare monthly production for date of service and monthly collection for date of service. Also, why would anyone need to know when a date a service was entered? This is an unnecessary report option. I think you need more dentists and billers to consult with and to implement these changes.

Lastly, you need to develop a phone app, at least for the doctor. For example, I had a patient text me yesterday and I couldn't respond until late last night; then she texted me back at 7 am this morning but I didn't check the site until 9 pm tonight and I'm pretty sure she is going to be angry about that. But on days when I'm not in the office it isn't always possible for me to get on my computer. Patients expect a response earlier when its a text. And this app should not be an added fee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Scott C.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Amazing Product

Used Daily for 1-5 months
Reviewed on 23/09/2019
Review Source: Capterra

Pros

Customer service is impeccable. Always willing to assist with any problems I've had. Additionally, they are frequently updating the software, making changes or adjustments based on the user likes or dislikes. The layout of the software is also very intuitive and easy to learn.

Cons

Nothing I can think of. Haven't been using the software long enough yet to have any issues. However, any issues I would have could be easily changed by the developers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 37 user ratings
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tab32 Pricing

tab32 Pricing

Starting from
US$100.00
Free Trial
Subscription
Value for money

Contact tab32 for full pricing information.

Contact tab32 for full pricing information.

Value for Money
4.5/5
Based on 37 user ratings
Compare value for money rating with alternatives
Compare with alternatives

tab32 Features

tab32 Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customisable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4.4/5
Based on 37 user ratings
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Categories

Additional information for tab32

Additional information for tab32

Key features of tab32

  • 2-way text messaging
  • Analytical dashboard
  • Appointment confirmations & reminders
  • Appointment workflow management
  • Calendar management
  • Clinical charting
  • Configurable keypad
  • Daily wait list
  • Dental EHR
  • Dental practice management
  • Electronic claims
  • Electronic signature
  • Employee time tracking
  • File upload
  • HIPAA compliant
  • Image storage
  • Imaging
  • Incomplete treatment detection
  • Medical, allergies & medication alerts
  • Multi-location support
  • Online patient forms
  • Patient account management
  • Patient billing
  • Patient recall
  • Patient records management
  • Patient scheduling
  • Payment tracking
  • Personalized birthday messages
  • Post-appointment surveys
  • Pre-existing, condition & treatment charting
  • Real-time patient communication
  • Reporting
  • Reputation management
  • Shortcut keys
  • Timesheet reports
  • Treatment planning
  • Treatment shortcodes
  • VoIP telephony

Benefits

  • Two-way text messaging enables real-time communication with patients, with a dedicated phone number and local area code, and users can also make and receive patient calls from within the EHR system.

  • A range of image and document types can be uploaded and managed, including medical history forms, referral x-rays, perio-charts, reports, intra-oral pictures, ortho profile pictures, and panoramic and ceph images.

  • The configurable keypad can be used to enter the most frequently used service codes, and quick shortcut keys enable single-click entry of multiple treatments and pre-existing conditions.

  • The built-in scheduling tools allow users to manage patient appointments and treatments, create to-do, recall, and waiting lists, and navigate to patient profiles, treatment plans, and charts.

  • Dashboards give users an overview of practice performance, including progress towards seasonal or monthly KPI goals, financial performance, new and returning patients, treatments, referrals, demographics, collections, and more.

  • tab32 FAQs

    tab32 FAQs

    Below are some frequently asked questions for tab32.

    Q. What type of pricing plans does tab32 offer?

    tab32 offers the following pricing plans:

    Starting from: US$100.00

    Pricing model: Subscription

    Free Trial: Available

    Contact tab32 for full pricing information.

    Q. What are the main features of tab32?

    tab32 offers the following features:

    • 2-way text messaging
    • Analytical dashboard
    • Appointment confirmations & reminders
    • Appointment workflow management
    • Calendar management
    • Clinical charting
    • Configurable keypad
    • Daily wait list
    • Dental EHR
    • Dental practice management
    • Electronic claims
    • Electronic signature
    • Employee time tracking
    • File upload
    • HIPAA compliant
    • Image storage
    • Imaging
    • Incomplete treatment detection
    • Medical, allergies & medication alerts
    • Multi-location support
    • Online patient forms
    • Patient account management
    • Patient billing
    • Patient recall
    • Patient records management
    • Patient scheduling
    • Payment tracking
    • Personalized birthday messages
    • Post-appointment surveys
    • Pre-existing, condition & treatment charting
    • Real-time patient communication
    • Reporting
    • Reputation management
    • Shortcut keys
    • Timesheet reports
    • Treatment planning
    • Treatment shortcodes
    • VoIP telephony

    Q. Who are the typical users of tab32?

    tab32 has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does tab32 support?

    tab32 supports the following languages:

    English

    Q. What type of pricing plans does tab32 offer?

    tab32 has the following pricing plans:

    Subscription

    Q. Does tab32 support mobile devices?

    We do not have any information about what devices tab32 supports

    Q. What other apps does tab32 integrate with?

    tab32 integrates with the following applications:

    Facebook, Microsoft Excel, Stripe

    Q. What level of support does tab32 offer?

    tab32 offers the following support options:

    Phone Support, Knowledge Base, Video Tutorials, Online Support