--- description: Learn how Take Control can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Take Control Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Take Control](/software/109247/solarwinds-msp-anywhere) # Take Control Canonical: https://www.getapp.co.nz/software/109247/solarwinds-msp-anywhere Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/109247/solarwinds-msp-anywhere?page=2) > N-able Take Control remote support software designed to help your IT business succeed. > > Verdict: Rated **4.2/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Take Control Open system control console for your customer’s workstation to easily diagnose computer and network issues, check event logs, review or kill processes, and more. Use the remote command line to perform operations in the background, including issuing PowerShell commands. Silently upload files, including scripts that fix issues seamlessly in the background. Easily pass sessions to other employees to escalate tasks or take a break from a tickets, or employ multiple technicians on a single remote access session without affecting performance. Live 2-way chat, average 5 second connection time, responsive remote sessions and great remote support tools like windows event viewer and command line. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 22 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: N-able ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: N-able Take Control offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers. Pricing and functionality - outlined below - scales with number of users. Take Control - $29/month, billed monthly or $19/month ($228/year), billed annually Take Control Plus - $55/month, billed monthly or $45/month ($540/year), billed annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, British Virgin Islands, Canada, China, Costa Rica, Czechia, Denmark, Dominica, Dominican Republic, Estonia, Finland, France, Germany and 24 more ## Features - API - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Automated Routing - Chat/Messaging - Customisable Branding - Dashboard - Diagnostic Tools - Drag & Drop - Email Management - File Sharing - File Transfer - Interaction Tracking - Knowledge Base Management - Live Chat - Queue Management - Real-Time Chat - Real-Time Monitoring - Remote Access/Control ## Integrations (3 total) - N-central - N-sight RMM - Passportal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software) - [Remote Work Software](https://www.getapp.co.nz/directory/1699/remote-work/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.co.nz/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.getapp.co.nz/software/90948/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.getapp.co.nz/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews) 5. [Supremo Remote Desktop](https://www.getapp.co.nz/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Remote Access with everything you need and nothing you dont" — 4.0/5 > **Lucas** | *13 November 2023* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. > > **Cons**: Not much to be honest, N-Ables support can be an issue. > > A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. ----- ### "Awesome Remote Control Software." — 5.0/5 > **Patrick** | *26 July 2022* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and download and setup temporary help sessions. The reporting function is very handy when it comes to billing. > > **Cons**: The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with. > > I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place. ----- ### "A complete disappointment" — 2.0/5 > **Patrick** | *23 August 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Their platform is very easy to use and didn't experience any outages. The software didn't take up many system resources because it would often crash and not restart itself. The platform was very cheap and easily affordable. > > **Cons**: Their software would often stop functioning on an endpoint and not restart, even when the computer was restarted. The support team was not helpful and could not solve the problem. Their application had no way to handle UAC prompts making it impossible to install software or help with user requests. > > Not a platform I would recommend as most aspects of the tool do not function well or at all. Basic user support needs can't be accomplished ----- ### "Great for remote management" — 5.0/5 > **Jaden** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely > > **Cons**: Takes a bit to connect to the workstation even after the workstation has been turned on > > I use this every single day and I have very little complaints about it ----- ### "Great product to help customers" — 5.0/5 > **Kane** | *17 February 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible. > > **Cons**: the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between > > It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/109247/solarwinds-msp-anywhere?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/109247/solarwinds-msp-anywhere) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data