Backlog Overview

What is Backlog?

Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.

Backlog helps users prioritize and manage tasks within projects through collaboration across teams and to-do lists, while tracking overall progress. Users can communicate project updates, discuss plans, and submit work requests to teams, and securely share files, from legal documents to web design work. Backlog helps keep users up to date on overall project status and provides cumulative summaries and individual milestone tracking.

Backlog automatically generates and updates Gantt charts in real time to help with project planning, allowing users to slice and dice charts by assignee, milestone or category, and export to Excel. Version control features provide web-based, Git and Subversion repositories for engineering and design teams with no installation required. Built-in features include custom fields, user permissions, email integration, and wiki for creating meeting notes, project plans, and product requirements.

Backlog enables project management while on the go with its mobile app for iOS and Android that allows users to keep track of issue changes and comments, and get mobile alerts and notifications anywhere.

Backlog Overview

Pricing

Starting from
US$35.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free forever plan for 10 users

Starter: $29.2 per month, billed annually or $35 per month, billed monthly

Standard: $83.3 per month, billed annually or $100 per month, billed monthly

Premium: $145.8 per month, billed annually or $175 per month, billed monthly


Backlog Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, Japan
Supported Languages
English, Japanese

Media

Gantt charts are automatically generated and updated in real time to reflect all project information
Version control with Git and Subversion repositories
Track changes in source code with SVN and Git hosting, private Git repository, and more
Keep track of issue changes and comments, and be alerted of backlog notifications
The dashboard provides an at a glance view at projects, issues and recent updates
Project manage on the go with iOS and Android mobile apps
Keep updated on overall project status with a cumulative summary of all issue status as well as individual milestones status
Backlog screenshot: Gantt charts are automatically generated and updated in real time to reflect all project information Backlog screenshot: Version control with Git and Subversion repositories Backlog screenshot: Track changes in source code with SVN and Git hosting, private Git repository, and more Backlog screenshot: Keep track of issue changes and comments, and be alerted of backlog notifications Backlog screenshot: The dashboard provides an at a glance view at projects, issues and recent updates Backlog screenshot: Project manage on the go with iOS and Android mobile apps Backlog screenshot: Keep updated on overall project status with a cumulative summary of all issue status as well as individual milestones status

Backlog Reviews

Backlog Reviews

Overall rating
4.5
/
5
Excellent
37

Very good
31

Average
1

Poor
1

Terrible
0

Value for Money
4.3
Features
4.3
Ease of Use
4.4
Customer Support
4.4
97% recommended this app
Ivan B.

backlog.com better than many "Goliath" systems

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.


Akhilesh M.

Backlog has your back!

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.


Mitchell S.

Backlog is a very useful tool

Backlog has helped us better track software bugs and issues reported by our clients. It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise.


Đặng H.

Backlog need to be changed and improved

Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.


Milan K.

After months using free version for 1 project we successfully moved to paid version for all...

We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks.
The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective.


Ivan B.
Industry: Information Technology & Services
Company size: 2-10 Employees

backlog.com better than many "Goliath" systems

Used Daily for 6-12 months
Reviewed on 30/10/2018
Review Source: Capterra

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros

neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS

Cons

nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Akhilesh M.
Industry: Telecommunications
Company size: 11-50 Employees

Backlog has your back!

Used Daily for 1+ year
Reviewed on 2/05/2020
Review Source: Capterra

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros

Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons

There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mitchell S.
Industry: Computer Software
Company size: 2-10 Employees

Backlog is a very useful tool

Used Daily for 1-5 months
Reviewed on 23/09/2020
Review Source: Capterra

Backlog has helped us better track software bugs and issues reported by our clients. It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise.

Pros

I like the way Backlog helps us keep track of bugs and issues and which member of our team is assigned to them. Keeping track of bugs and issues that our clients raise is one of the areas that we struggle the most with, and Backlog helps us address this potential shortcoming.

Cons

Some parts of the interface can be a little counter-intuitive to navigate. I think the next iteration of the Backlog interface could go a long way to make the tool easier to use, smoother, and even more useful.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Đặng H.
Industry: Computer Software
Company size: 51-200 Employees

Backlog need to be changed and improved

Used Daily for 6-12 months
Reviewed on 11/02/2019
Review Source: Capterra

Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros

The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons

when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused.
I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.
Thank you

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Milan K.
Industry: Information Technology & Services
Company size: 11-50 Employees

After months using free version for 1 project we successfully moved to paid version for all projects

Used Daily for 2+ years
Reviewed on 17/06/2020
Review Source: Capterra

We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks.
The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective.

Pros

Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors).
No training required for users in our company who adopted this tool very fast.
In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place.
The mobile application also works as expected.

Cons

It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually.
Navigation in wiki would be enhanced little bit.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8.6/10
Based on 70 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Backlog Pricing

Backlog Pricing

Starting from
US$35.00/month
Free Trial
Free
Subscription
Value for money

Free forever plan for 10 users

Starter: $29.2 per month, billed annually or $35 per month, billed monthly

Standard: $83.3 per month, billed annually or $100 per month, billed monthly

Premium: $145.8 per month, billed annually or $175 per month, billed monthly

Free forever plan for 10 users

Starter: $29.2 per month, billed annually or $35 per month, billed monthly

Standard: $83.3 per month, billed annually or $100 per month, billed monthly

Premium: $145.8 per month, billed annually or $175 per month, billed monthly

Value for Money
4.3/5
Based on 70 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Backlog Features

Backlog Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4.3/5
Based on 70 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Backlog

Additional information for Backlog

Key features of Backlog

  • Bug & issue tracking
  • Burndown charts
  • Collaboration
  • Custom fields
  • Email integration
  • File sharing
  • File storage
  • Gantt charts
  • Idea management
  • Meeting notes
  • Milestones
  • Mobile apps for Android and iOS
  • Prioritization
  • Product requirements
  • Product roadmapping
  • Project management
  • Project summary reports
  • Real-time Gantt charts
  • Secure file sharing
  • Supports agile
  • Supports waterfall
  • Testing / QA management
  • To-do list
  • User permissions
  • Version control
  • Wikis
  • Work requests

Benefits

  • Track bugs and projects on one platform: Helpful for clients and non-technical teams to report bugs.

  • Keep tasks organized: Task management with parent and child issues, task assignees, and comment threads.

  • Collaborate on code: Backlog provides Git and Subversion repositories as well as a web-based repository browser with no installation required.

  • See it all: Watch projects as they progress with automatically generated Gantt and burndown charts. Track changes with Git and Subversion repositories.

  • Stay in the loop: Activity feeds and watchlists help keep an eye on relevant work and deadlines.

  • Backlog FAQs

    Backlog FAQs

    Below are some frequently asked questions for Backlog.

    Q. What type of pricing plans does Backlog offer?

    Backlog offers the following pricing plans:

    Starting from: US$35.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly

    Q. What are the main features of Backlog?

    Backlog offers the following features:

    • Bug & issue tracking
    • Burndown charts
    • Collaboration
    • Custom fields
    • Email integration
    • File sharing
    • File storage
    • Gantt charts
    • Idea management
    • Meeting notes
    • Milestones
    • Mobile apps for Android and iOS
    • Prioritization
    • Product requirements
    • Product roadmapping
    • Project management
    • Project summary reports
    • Real-time Gantt charts
    • Secure file sharing
    • Supports agile
    • Supports waterfall
    • Testing / QA management
    • To-do list
    • User permissions
    • Version control
    • Wikis
    • Work requests

    Q. Who are the typical users of Backlog?

    Backlog has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Backlog support?

    Backlog supports the following languages:

    English, Japanese

    Q. What type of pricing plans does Backlog offer?

    Backlog has the following pricing plans:

    Free, Subscription

    Q. Does Backlog support mobile devices?

    Backlog supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Backlog integrate with?

    Backlog integrates with the following applications:

    Cacoo, Jira, LambdaTest, Microsoft Excel, Redmine, Shift, Slack

    Q. What level of support does Backlog offer?

    Backlog offers the following support options:

    Online Support, Knowledge Base, FAQs