Booqable

Pros

Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals.

After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses.

It honestly couldn't be easier or time saving.

Cons

There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on.

Going on all of that, a stand alone app would be great as well.

These aren't really cons, just things that would improve the experience.

Pros

Ease of use and having thing required for my business.

Cons

That it is marketed so well, I fear my competition may start using it.

Pros

This software does a great job providing solutions for rental businesses. My client originally had a Woo Commerce account connected to her site to help manage her rental business, and it was basically one big work around. Woo Commerce had a rental option, but it clearly wasn't built for the rental business and was insanely expensive. Booqable solved this and provides great, easy to use software for renting out items to businesses.

Cons

It lacks nuance - for example, it has no feature to take security deposits. Customers either have to pay for their whole order up front, or you have to invoice them for the security deposit and then for the final payment...for a rental business, this seems silly. Booqable help says they will "take my suggestion" for further development.

For payments, you either have to turn payments on checkout on or off - for my client, she offers retail items and rental items. Because Booqable doesn't have a security deposit feature, we had to turn payments on checkout off. But now we cannot allow our customers to buy through our site. Customer support suggested that we turn on Squarespace commerce...which means there would be two different shopping carts on our site: one for rentals and one for retail, which is an absolutely insane suggestion to me.

Pros

Calendar/scheduling feature works great. Intuitive to navigate. Colorful and organized. Great, helpful, responsive support staff

Cons

Steep learning curve to get set up. I wish there was a way that the dashboard page could be printed for all customer profiles (especially their addresses) with one button, insteaed of going into individual profiles to print

Pros

More than one person can use the software at one time. It is color-coded based on the status on the order. For instance, completed orders are green, current orders are orange, tentative orders are grey, and future orders are in blue.

Cons

It would be great if the change history was added on each order. Or if it automatically showed the person who made the order without us having to add our initial or name to each order.