Paycor

Paycor’s platform is intuitive and user-friendly, which makes managing payroll, benefits, and performance reviews much more efficient. I especially appreciate how seamlessly the different modules integrate, reducing manual work and improving accuracy across the board.

Some areas of the platform, like reporting and analytics, could be more customizable and easier to navigate. Occasionally, system updates or changes aren’t well-communicated in advance, which can lead to confusion or extra troubleshooting.

Paycor offers a fairly affordable HRIS option for small to mid-sized companies. You get a decent amount of features for the cost, including payroll, onboarding, and basic analytics, making it a budget-friendly system.

The platform lacks innovation and feels outdated compared to competitors. Support response times can be inconsistent, and product updates often lag behind industry standards. You often get the sense they are playing catch-up.

Paycor is our first HRIS, so the process has been a lot to work through. We use it every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs. Our sales representative was very hands on and available during implementation, which did not go smoothly, but he provided as much support as possible.

Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful.

Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation. They all function well, but they are visibly different systems, which means there is no continuity across them.