PeopleStreme

Pros

Peoplestreme is customisable and is very 'follow your nose' in terms of employee and manager use.
Dashboards are great to easy report on individuals, teams and also for compliance requirements.
For a business which did not have anything in place previously it has helped is to implement a performance management program which is best of breed and best practice.

Cons

There were a couple of items with our version which meant we needed some manual workarounds but with our upgraded version ready to go live next month everything will be resolved.

Pros

Our current Account Executive is great, always ready to help and is easily at hand whenever we have any queries or issues. She is very professional and provides a level of assurance over working with Ascender. We have used Ascender Pay for around 30 years since it was first released and find it suits our complex enterprise agreement requirements. There is an abundance of new functionality being released for review and implementation. Ascender is a big part of my life and I am very attached since my connection goes back some 23 years. I almost feel part of their family working with some of the long-term staff for such a time – they are just wonderful people.

Cons

With all the new functionality being released it is hard to keep up.

Pros

Performance Management Module is only Module I would recommend purchasing.

Cons

Customer Service:
-Disconnect from the sales team and product delivery team
-Sales team over sale PeopleSteme Modules that doesn't save time but increases administrative tasks
-Product team provides workarounds to compensate for the lack of the system functionality once you have purchased the modules
- PeopleStreme can't commit to timeframes for the companies 'road map' on new features

System:
-There is minimal automation provided by the purchased modules
-System is extremely slow
-Inability to bulk upload all historical data (e.g. Job Ads, Position Descriptions, Resumes)
-Purchased modules don’t communicate to one another, requiring a increased workload for the HR team
-There is no Employee Landing page that displays basic employee data (hire date, department, job title), which is collected from the Onboarding process. Sales team now tells us that this is only available to them because of their access permissions and not part of the package sold
-Onboarding Module does not allow for cross-boarding to be captured in PeopleStreme

Pros

Very suited to a university environment and has been for many decades. HES has had a relationship with Ascender and it's predecesor companies since 1997. We continue to strengthen the relationship through collaborative software development and broader services to the universities we serve.

Cons

It is (understandably) difficut to configure since it is a complex payroll.

Pros

Easy to use, intuitive software that enables recruitment to work in line with our internal company processes. Highly responsive troubleshooting. Punctual support when needed.

Cons

System inability to identify same candidate twice. Candidates that apply for multiple roles within company cannot be easily identified under search. Candidates within system are not easily identifiable as they are assigned by number not name.