---
description: Learn how NinjaOne can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: NinjaOne Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [NinjaOne](/software/108129/ninjarmm)

# NinjaOne

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> Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.
> 
> Verdict: Rated **4.7/5** by 297 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of NinjaOne

\* Consolidates RMM, patch management, MDM, backup, remote access, documentation, ticketing, and asset management into a single platform, reducing tool sprawl and administrative overhead.&#10;\* Automates patch deployment across operating systems and third-party applications, with policy-based scheduling and exception handling to maintain endpoint compliance.&#10;\* Provides real-time monitoring and alerting across Windows, macOS, Linux, and mobile endpoints, giving IT teams continuous visibility into device health and performance.&#10;\* Supports attended and unattended remote access to endpoints, allowing technicians to troubleshoot and resolve issues without requiring end-user presence.&#10;\* Natively integrates IT documentation and ticketing with device context, so support workflows are linked directly to endpoint data without manual cross-referencing.&#10;\* Delivers endpoint backup to local and cloud destinations with configurable retention policies, supporting data recovery across managed devices.&#10;\* Operates as a fully browser-based SaaS platform, eliminating on-premises server infrastructure requirements and reducing deployment complexity for MSPs and IT teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 297 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NinjaOne
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs.&#10;&#10;Pay Monthly, Pay Only for What You Need: &#10;No more upfront costs or long-term commitments.&#10;&#10;No Hidden Fees: &#10;Say goodbye to maintenance fees and surprise charges.&#10;&#10;Local Support: &#10;Get expert assistance from professionals who understand your specific needs.&#10;&#10;Free Onboarding \&amp; Training: &#10;Seamless transition and ongoing support to maximize your investment.&#10;&#10;Contact NinjaOne directly for more information and a personalized quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Singapore and 5 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Archiving & Retention

## Integrations (159 total)

- 1Password SaaS Manager
- 3CX
- Acronis Cyber Protect
- Acronis Cyber Protect Cloud
- Adlumin
- Adobe Acrobat
- Ameyo FusionCX
- Android 11
- Apple
- Apple Business Essentials
- Archon
- Armor XDR
- Atakama
- Autotask PSA
- Axonius

... and 144 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [IT Asset Management Software](https://www.getapp.co.nz/directory/325/it-asset-management/software)

## Related Categories

- [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software)
- [IT Management Software](https://www.getapp.co.nz/directory/771/it-management/software)
- [IT Asset Management Software](https://www.getapp.co.nz/directory/325/it-asset-management/software)
- [Patch Management Software](https://www.getapp.co.nz/directory/1125/patch-management/software)
- [Mobile Device Management Software](https://www.getapp.co.nz/directory/613/mobile-device-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.getapp.co.nz/software/103857/manageengine-desktop-central) — 4.6/5 (1851 reviews)
2. [Action1](https://www.getapp.co.nz/software/2048001/action1-rmm) — 4.9/5 (239 reviews)
3. [Iru](https://www.getapp.co.nz/software/130527/kandji) — 4.9/5 (493 reviews)
4. [Remote Monitoring and Management](https://www.getapp.co.nz/software/102017/atera) — 4.5/5 (456 reviews)
5. [TeamViewer ONE](https://www.getapp.co.nz/software/90948/teamviewer) — 4.6/5 (11639 reviews)

## Reviews

### "Easy to Use and Reliable IT Management Tool" — 4.0/5

> **Smita** | *31 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: NinjaOne is a easy to use and time saving tool that offers a  great value for IT teams or  It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable.
> 
> **Cons**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly..
> 
> My overall experience with a NinjaOne has been very positive and  It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams.

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### "NinjaOne - Helped Us Manage Remote Locations" — 5.0/5

> **Joe** | *11 September 2025* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems promptly, and ticketing helps log and track end users primary issues.
> 
> **Cons**: Too in-depth, you can really get into the nitty-gritty of it, and it can be a bit intimidating seeing all the options before you.
> 
> Great\! It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the company's infrastructure.

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### "Sometimes all in one is a poor choice" — 2.0/5

> **Stephen** | *6 November 2025* | Utilities | Recommendation rating: 1.0/10
> 
> **Pros**: Ninja One was demonstrated to me as an all in one product that could achieve everything i was asking. The sales team were extremely friendlt and assisted with getting me a trial.
> 
> **Cons**: Ninja One does a lot of things but soemtimes an all in one product doesnt do them well. I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities.
> 
> The product was just not reliable to trust it protecting my network. The software management wasnt as good as other products. I eventually purchased multile other products which did each task better and actually saved me money.

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### "The One and Only NinjaRMM" — 5.0/5

> **Daniel** | *26 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: NinjaOne has incredible tools and features. Very friendly UI, easy setup with a simple .exe to run. We use this product every day, it is very affordable, allows us to upkeep tickets and remote into client machines.
> 
> **Cons**: There is very little to say about NinjaOne that is bad. However, we do experience the occasional issue of the service breaking within the OS. Typically, a very easy fix.
> 
> I would describe our overall experience with NinjaOne as enlightening. &#10;We have yet to find a better solution for our MSP company.

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### "One hell of a RMM SaaS utility" — 5.0/5

> **Nathan** | *9 September 2025* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Pricing, Support, Ease of Use, Platform View, Management. The NinjaOne Platform has been the easiest RMM utility I've used in the past few years. We've switched from another provider for archaic, old layouts and limited scripting abilities.
> 
> **Cons**: Support help area is hidden behind SSO. Some features may be "too simplified" or "too easy to use" that blocks the full features.

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