--- description: Learn how NinjaOne can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NinjaOne Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [NinjaOne](/software/108129/ninjarmm) # NinjaOne Canonical: https://www.getapp.co.nz/software/108129/ninjarmm Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/108129/ninjarmm?page=2) > NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. > > Verdict: Rated **4.7/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NinjaOne Centralizes IT operations by unifying endpoint management, patching, automation, backup, and security within a single platform Reduces complexity and tool sprawl, offering streamlined visibility and control across all devices from one console Accelerates vulnerability remediation and compliance with autonomous patch management powered by intelligent automation Enhances efficiency and support with integrated remote access, service desk, and documentation features Strengthens security and data protection through comprehensive backup solutions and adherence to strict compliance standards ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 294 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Annotations - Anomaly Detection - Anomaly/Malware Detection - Anti Virus - App Management - Application Management - Application Security - Approval Process Control - Archiving & Retention ## Integrations (38 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - Harmony - IT Glue - IT Portal ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) ## Related Categories - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) - [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software) - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [IT Management Software](https://www.getapp.co.nz/directory/771/it-management/software) - [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.getapp.co.nz/software/103857/manageengine-desktop-central) — 4.6/5 (1792 reviews) 2. [Iru](https://www.getapp.co.nz/software/130527/kandji) — 4.9/5 (490 reviews) 3. [Action1](https://www.getapp.co.nz/software/2048001/action1-rmm) — 4.9/5 (238 reviews) 4. [Pulseway](https://www.getapp.co.nz/software/101507/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.getapp.co.nz/software/102017/atera) — 4.5/5 (449 reviews) ## Reviews ### "Easy to Use and Reliable IT Management Tool" — 4.0/5 > **Smita** | *31 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is a easy to use and time saving tool that offers a great value for IT teams or It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable. > > **Cons**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly.. > > My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams. ----- ### "NinjaOne - Helped Us Manage Remote Locations" — 5.0/5 > **Joe** | *11 September 2025* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems promptly, and ticketing helps log and track end users primary issues. > > **Cons**: Too in-depth, you can really get into the nitty-gritty of it, and it can be a bit intimidating seeing all the options before you. > > Great\! It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the company's infrastructure. ----- ### "Sometimes all in one is a poor choice" — 2.0/5 > **Stephen** | *6 November 2025* | Utilities | Recommendation rating: 1.0/10 > > **Pros**: Ninja One was demonstrated to me as an all in one product that could achieve everything i was asking. The sales team were extremely friendlt and assisted with getting me a trial. > > **Cons**: Ninja One does a lot of things but soemtimes an all in one product doesnt do them well. I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities. > > The product was just not reliable to trust it protecting my network. The software management wasnt as good as other products. I eventually purchased multile other products which did each task better and actually saved me money. ----- ### "Powerful, Simple, and Reliable RMM with Excellent Remote Access" — 5.0/5 > **Tou** | *24 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality. The platform is incredibly easy to deploy and manage, making it accessible even for teams without deep RMM experience. The user interface is clean, intuitive, and responsive, which significantly reduces the learning curve and allows technicians to become productive quickly. remote access is one of its strongest and most practical features, especially for IT teams managing distributed users or multiple endpoints. The platform provides fast, reliable connections that allow technicians to troubleshoot issues in real time without needing to be physically present. Many users highlight how smooth and responsive the remote sessions are, which makes day-to-day support significantly more efficient. > > **Cons**: While NinjaOne is a strong platform overall, there are a few areas where it can fall short. One of the most common drawbacks is its reporting capabilities. Although the built-in reports cover basic needs, they can feel somewhat limited in customization and depth, especially for organizations that require highly detailed or client-facing reports. > > Overall, NinjaOne is a highly capable and user-friendly RMM platform that strikes a strong balance between simplicity and performance. It excels in core areas like ease of deployment, intuitive interface design, reliable automation, and responsive customer support. These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems. ----- ### "One hell of a RMM SaaS utility" — 5.0/5 > **Nathan** | *9 September 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Pricing, Support, Ease of Use, Platform View, Management. The NinjaOne Platform has been the easiest RMM utility I've used in the past few years. We've switched from another provider for archaic, old layouts and limited scripting abilities. > > **Cons**: Support help area is hidden behind SSO. Some features may be "too simplified" or "too easy to use" that blocks the full features. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/108129/ninjarmm?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/108129/ninjarmm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data