--- description: Learn how Cognito Forms can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cognito Forms Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Data Management Software](/directory/633/data-management/software) > [Cognito Forms](/software/107881/cognito-forms) # Cognito Forms Canonical: https://www.getapp.co.nz/software/107881/cognito-forms Page: 1 / 12\ Next: [Next page](https://www.getapp.co.nz/software/107881/cognito-forms?page=2) > Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more. > > Verdict: Rated **4.8/5** by 268 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cognito Forms • Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic. • Generate custom PDF or Word documents from form data and automatically send them to recipients. • Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages. • Conditionally route notification emails based on user input to streamline administrative processes. • Capture multiple files at once, and easily set file size and type limits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 268 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. Prices shown reflect annual billing plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Address Validation - Alerts/Notifications - Approval Process Control - Audit Trail - Autofill - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow - Convert to PDF - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard Creation ## Integrations (169 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 154 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Data Management Software](https://www.getapp.co.nz/directory/633/data-management/software) ## Related Categories - [Data Management Software](https://www.getapp.co.nz/directory/633/data-management/software) - [Data Collection Software](https://www.getapp.co.nz/directory/707/data-collection/software) - [Workflow Management Software](https://www.getapp.co.nz/directory/566/business-workflow/software) - [Forms Automation Software](https://www.getapp.co.nz/directory/589/forms-automation/software) - [Data Entry Software](https://www.getapp.co.nz/directory/278/data-entry/software) ## Alternatives 1. [Typeform](https://www.getapp.co.nz/software/91581/typeform) — 4.7/5 (985 reviews) 2. [Zoho Forms](https://www.getapp.co.nz/software/101885/zoho-forms) — 4.5/5 (148 reviews) 3. [Jotform](https://www.getapp.co.nz/software/10191/jotform-4-0) — 4.7/5 (2934 reviews) 4. [Google Workspace](https://www.getapp.co.nz/software/90761/google-workspace) — 4.7/5 (87163 reviews) 5. [Microsoft Forms](https://www.getapp.co.nz/software/2057516/microsoft-forms) — 4.6/5 (332 reviews) ## Reviews ### "Robust, User-Friendly Forms" — 5.0/5 > **Rachel** | *5 October 2026* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: The ability to make a form really robust. I really appreciate the amount of features and logic tools that enable our forms to be deeply complex on the backend, yet seamless and user-friendly on the front end. > > **Cons**: I wish it was easier to pull data in a shared spreadsheet. Right now I automate submissions through a third-party automation tool so that cognito form responses auto-load into a shared google spreadsheet. > > Incredible - really have loved building forms and tools for my staff in Cognito and the updates that have been made over the last several years have been great\! ----- ### "Cognito forms makes data collection simple and easy" — 5.0/5 > **Hillary** | *21 October 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Cognito Forms is relatively easy to set up, with a low learning curve. My customers find it convenient to use as well. > > **Cons**: I would like it if there was the ability to add more storage without jumping tiers. Moving from 1gb to 10gb doubles the price, and this much storage and the additional features are not required for my business. > > Simple and easy to use for both me and my customers. I appreciate the layout and flexibility when I am creating new forms. ----- ### "Terrible Customer Service." — 1.0/5 > **James** | *29 July 2019* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: What I will like best is no longer using them and receiving notification emails without the ability to view any forms. > > **Cons**: I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving the forms. All you do is keep telling me to turn off notifications on my account, but that would do NOTHING to stop the notifications because they were coming from another account entirely. How is it that nobody looked to see that there are no forms for which I should have been receiving notification? And I'm supposed to trust my client's information and important documents with your company? I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications. I've been going around in circles with multiple representatives without any real help on an issue that should have been extremely simple had someone taken the time to do anything except type in a canned response without doing even a little research into the problem. I can delete my account and STILL receive these notifications for forms I cannot access from this email address. I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person? Honestly? Terrible customer service. > > I would have been better off using Google Forms/Sheets. ----- ### "A Go-To Tool for Building Flexible, Professional Forms" — 5.0/5 > **Katy** | *7 August 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The workflows in Cognito Forms can't be beat. They have simplified so many processes within my workplace. We have been able to eliminate paper trails and confusing emails. It has helped stop wondering where certain actions are in a process. > > **Cons**: I think that Cognito is still growing, and at this point might not be fully ready to meet all the needs of the huge university system, in particular in the people forms. It works well within individual departments, but when you try to expand beyond that - multiple departments, full university - it's a little overwhelming. It would also be great if there was a way to integrate Banner with the forms, so we could pull in employees automatically. > > I’ve used Cognito Forms a lot when building forms for websites, and it has become one of my go-to tools. It is easy to get started with, but it also has enough options to handle forms that need more than just a name and email address. I like being able to add conditional questions, file uploads, calculations, and custom messages without having to build everything from scratch. It has helped me create forms that are more useful for the people filling them out and easier for the team receiving the information. Some of the more advanced features took a little time to figure out, but once I got familiar with them, I found Cognito Forms to be really flexible. Overall, it is a solid option for anyone who needs professional-looking forms that can do a little more. ----- ### "A Game Changer for Tax Preparation Automation and Client Intake" — 4.0/5 > **MaChelsea** | *28 October 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Cognito Forms is how well it supports automation in my tax preparation business. I use it to collect client information, create intake forms, and allow clients to upload their tax documents electronically. One of the biggest advantages for me is being able to use Cognito Forms alongside SmartWiz AI and TaxWise. Once my clients complete their intake forms and provide the necessary information, SmartWiz can transfer that information into my tax software, significantly reducing the amount of manual data entry required. In my experience, an entire tax return can be populated in approximately two to three minutes when the client has submitted complete information. The setup process is straightforward, and adding the extension is relatively easy. This has been extremely beneficial for improving efficiency and managing a higher volume of tax clients. > > **Cons**: One limitation is that the efficiency of the process depends heavily on clients providing complete and accurate information. If a client skips questions, uploads the wrong documents, or enters information incorrectly, additional follow-up and manual corrections may still be necessary. I would love to see more intelligent validation features that help identify missing or inconsistent information before a client submits a form. Although the integration with other tools has been beneficial, having more built-in automation options would make the overall experience even more seamless, especially for tax professionals handling large numbers of clients. > > My overall experience with Cognito Forms has been excellent. As a tax business owner, finding ways to streamline client onboarding and reduce administrative work is extremely important. Cognito Forms has helped me create a more organized and efficient intake process by allowing clients to complete their information and upload supporting documents electronically. What really makes it valuable for my business is how it fits into my existing workflow with SmartWiz AI and TaxWise. Instead of manually entering every piece of information from client documents, I can use automation to populate much of the return in just a few minutes when the intake is complete. This allows me to spend less time on repetitive data entry and more time reviewing returns, communicating with clients, and ensuring accuracy. I also appreciate that the platform is relatively easy to set up and does not require extensive technical knowledge to begin using. Overall, Cognito Forms has been a valuable addition to my tax preparation process and has helped me work more efficiently during the busy tax season. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.co.nz/software/107881/cognito-forms?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/107881/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data