About Get Connected

Get Connected - from Galaxy Digital - is a cloud-based, mobile-friendly volunteer management solution for volunteer centers, community groups, and other nonprofit organizations in the U.S.

Get Connected volunteer management software has been designed to help organizations of all types to better manage, grow, and track the contribution of their volunteers. Via a dashboard that can be customized to match organizational branding, users can manage a community events calendar, promote volunteer opportunities, and reach out on social media channels. Get Connected builds a database of volunteers and provides coordinators with the tools with which to communicate and engage with them. Auto-matching features automatically match registered volunteers with volunteering opportunities that align with their interests, helping to increase volunteer uptake on events.

In addition to Get Connected, Galaxy Digital offer Community Connect, Campus Connect, and Corporate Connect, which are used by nonprofits, Volunteer Centers, Campuses, and Corporations across the U.S. These additional modules extend the functionality of Get Connected to include event creation and management, disaster response, and service learning. The software also facilitates collaboration with other nonprofit, volunteer, and community groups to affect change at the local level.

Pricing starting from:

US$199.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Get Connected

Key benefits of Get Connected

  • Understand the impact that volunteerism is having within your community thanks to Get Connected's volunteer data reports, which display color-coded Annual Impact Charts, donut graphs, and bar graphs in the Manager Panel Dashboard.



  • Allow community members to browse existing volunteer positions before registering to be matched with positions that align with their interests and passions.



  • Accept donations via the Get Connected platform thanks to the software's integration with Stripe. Passive requests ("Donate" buttons) and active requests (invitations to donate) encourage volunteers and website visitors to donate.



  • Set volunteerism and community impact goals and share progress and volunteer information graphically on Volunteer Impact Pages (VIPs).



  • Extend the functionality of Get Connected to include event management, disaster response, and service learning, with a selection of advanced modules and add-ons.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    US$199.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Get Connected

    Images

    Get Connected Software - Get Connected's mobile-optimized user interface facilitates access from mobile and tablet devices
    Get Connected Software - Via a personalized profile page, volunteers can select their passions, causes and interests in order to be matched with the most relevant volunteer positions for them
    Get Connected Software - User can access Get Connected on-the-go from their mobile device
    Get Connected Software - User can access Get Connected across desktop and mobile devices, via a web-based portal
    Get Connected Software - Volunteering opportunities can be promoted from within Get Connected
    Get Connected Software - A community calendar provides volunteers and coordinators with an overview of events and needs
    Get Connected Software - Get Connected builds a searchable, filterable database of volunteers and agencies
    Get Connected Software - Get Connected's auto-matching technology presents volunteers with opportunities that align with their interests
    Get Connected Software - Event listings appeal to volunteers and encourage them to sign up
    Get Connected Software - Get Connected helps to connect volunteers with local events
    Get Connected Software - Event listings appeal to volunteers and encourage them to sign up
    Get Connected Software - Volunteer resumes provide volunteers with an overview of their contribution and impact
    Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities
    Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities
    View 15 more
    Get Connected video
    Get Connected Software - Get Connected's mobile-optimized user interface facilitates access from mobile and tablet devices Get Connected Software - Via a personalized profile page, volunteers can select their passions, causes and interests in order to be matched with the most relevant volunteer positions for them Get Connected Software - User can access Get Connected on-the-go from their mobile device Get Connected Software - User can access Get Connected across desktop and mobile devices, via a web-based portal Get Connected Software - Volunteering opportunities can be promoted from within Get Connected Get Connected Software - A community calendar provides volunteers and coordinators with an overview of events and needs Get Connected Software - Get Connected builds a searchable, filterable database of volunteers and agencies Get Connected Software - Get Connected's auto-matching technology presents volunteers with opportunities that align with their interests Get Connected Software - Event listings appeal to volunteers and encourage them to sign up Get Connected Software - Get Connected helps to connect volunteers with local events Get Connected Software - Event listings appeal to volunteers and encourage them to sign up Get Connected Software - Volunteer resumes provide volunteers with an overview of their contribution and impact Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities

    Features

    Total features of Get Connected: 48

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Calendar Management
    • Communication Management
    • Contact Database
    • Contact Management
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customizable Fields
    • Document Storage
    • Email Alerts
    • Email Management
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • For Nonprofits
    • Member Database
    • Member Directory
    • Membership Management
    • Mobile Access
    • Personalisation
    • Real Time Data
    • Real Time Reporting
    • Recognition Management
    • Recruitment Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • SMS Messaging
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Social Media Integration
    • Summary Reports
    • Survey/Poll Management
    • Surveys & Feedback
    • Third Party Integrations
    • User Management
    • Volunteer Management
    • Volunteer Recruiting

    Alternatives

    CERVIS

    4.3
    #1 Alternative to Get Connected
    CERVIS is a volunteer management platform designed to help hospitals, museums, faith-based organizations, state and...

    Volunteer Impact

    4.7
    #2 Alternative to Get Connected
    Volunteer management software and industry leading user support for small and large nonprofits and government agencies...

    Volgistics

    4.5
    #3 Alternative to Get Connected
    Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all...

    iWave

    0
    #4 Alternative to Get Connected
    iWave is a nonprofit software that helps businesses in the government, education, and healthcare sectors, faith-based...

    Reviews

    Overall rating

    4.4 /5
    (68)
    Value for Money
    4.6/5
    Features
    4.7/5
    Ease of Use
    4.2/5
    Customer Support
    4.8/5

    Already have Get Connected?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 68
    Heather K. Heather K.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Beautiful and flexible

    Reviewed on 22/07/2020

    Largely really good! The app is just so-so, and there are places that would have been nice to see...

    Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

    Pros

    The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.

    Cons

    It's pretty pricey and there's a bit of a learning curve for sure.

    Response from Galaxy Digital

    Heather,

    Thank you so much for your review of Get Connected! We're so glad you're here. Absolutely appreciate your feedback and insights. Check back in for updates/enhancements and new features! We're always here to support!

    Stacy O. Stacy O.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Recruit and coordinate help you need quickly

    Reviewed on 24/03/2021

    While the set up and implementation was really hard for me, the company took my feedback and has...

    While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

    Pros

    We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)

    Cons

    Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers

    Alternatives Considered

    Volunteer Impact, Volgistics and CERVIS

    Reasons for Switching to Get Connected

    Visually appealing, had more of the features we wanted, price point fit in budget

    Response from Galaxy Digital

    Stacy,

    Thank you so much for your review and feedback here! We're so glad to hear Get Connected meets your needs and your organization was so quickly able to mobilize the volunteers you needed in an emergency.

    As always, our Customer Experience team is here to support your site. Please do reach out to us at any time!

    Cindy H. Cindy H.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Effective at allowing us to vet volunteers

    Reviewed on 20/05/2021

    Get Connected allows us to vet volunteers before they serve on campus. We use the qualifications...

    Get Connected allows us to vet volunteers before they serve on campus. We use the qualifications feature to determine who is allowed to serve on campus. We also use User Groups to assign private opportunities to certain volunteer categories.

    Pros

    I like the qualifications that allow us to vet volunteers before they serve in areas of our organization. I also like the User Group Feature and how it allows us to categorize volunteers and assign certain opportunities to them.

    Cons

    I do not believe the software is user-friendly or intuitive. I often have to ask many questions because some things are not clear at first glance.

    Response from Galaxy Digital

    Cindy,

    Thank you for your review and feedback here! We're so glad to hear you're able to vet your volunteers effectively before they arrive for their volunteer opportunities - this is an important feature for many of our organizations ensuring safe volunteering. Reach out to us any time at Customer Experience with any questions you may have and we look forward to seeing you at one of our upcoming training opportunities where we share how to get even more out of your Get Connected site!

    Andrew M. Andrew M.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Not perfect... But Damn Near!

    Reviewed on 21/09/2021

    It was amazing! I couldn't have asked for a more experienced and genuine team! I cannot wait to see...

    It was amazing! I couldn't have asked for a more experienced and genuine team! I cannot wait to see the imapct this makes over the next year or two alone!

    Pros

    The ability to customize everything and figure out a way to get things done.

    Cons

    You have to learn it all so you could do it yourself. Sometimes it would have been nice to say, "Hey can you help me with this part." rather than try it do it wrong, or get help, and have to redo it or fix it.

    Response from Galaxy Digital

    Andrew,

    Thank you so much for your review and feedback here! We're glad you're enjoying the customizations available for your Get Connected site. As always, our Customer Experience team is available to support! Keep in touch and let us know how this next year of implementation of the system goes- we want to hear about the impact of your program!

    Hillary P. Hillary P.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Galaxy Digital Review

    Reviewed on 28/05/2021

    I have had a great experience with Get Connected/Galaxy Digital overall. From setup to launch to...

    I have had a great experience with Get Connected/Galaxy Digital overall. From setup to launch to using it every day now, it has been easy to work with the software and the people who help in customer support. I feel like I have a lot more time to deal with other parts of my job outside of volunteer management and data tracking because Galaxy has made it so much easier to manage those things.

    Pros

    I really love the ease of the software. I also really enjoy the customer support. They do a great job of quickly and completely answering any of my questions and fixing any issues that arise. One of my favorite features is the communication tool that allows me to send out e-mails to all volunteers very quickly as well as individual groups of volunteers. This used to take me so long to do and now it takes less than a couple of minutes.

    Cons

    I wish there was a feature to print address labels. We send out appreciation cards and invitations to events and Galaxy does not have a feature to create address labels based on users' info. This would be a great feature to have in the future!

    Response from Galaxy Digital

    Hillary,

    Thank you so much for your review here! We're so excited to hear Get Connected is meeting your needs and saving you time!

    Showing 5 reviews of 68 Read all reviews

    Get Connected FAQs

    Below are some frequently asked questions for Get Connected.

    Get Connected offers the following pricing plans:

    • Starting from: US$199.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    No matter your budget, we want to work with you! Request a free demo today to get a custom price quote built specifically for the needs of your organization.

    Get Connected has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Get Connected supports the following languages:

    English, French, Spanish

    Get Connected supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Get Connected integrates with the following applications:

    Facebook for Business, LinkedIn for Business, Salesforce Sales Cloud, Stripe, Twitter

    Get Connected offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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