
About Homebase
Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.
In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.
Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.
With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
Key benefits of Homebase
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Reviews
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- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great system for employee time tracking.
Reviewed on 3/01/2019
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY...
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.
Pros
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.
Cons
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Much more than the Software we needed
Reviewed on 31/01/2020
We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were...
We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but Homebase has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.
Pros
First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.
Cons
Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.
Reasons for Choosing Homebase
Too much wasted time on scheduling and time tracking. We didn't know we could find a single software that had the complete solution.Switched From
Google SheetsReasons for Switching to Homebase
We felt that Homebase was much more inclusive overall allowing us to complete almost anything payroll related within one app.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Scheduling issues
Reviewed on 25/11/2020
Pros
Two months ago, I would have given this software 5 stars all around. I think the software is easy to use and loved that I was unable to schedule my staff during their approved request off time.
Cons
The last 2 months have been a huge scheduling struggle. First, when my staff requested off, it would only show the amount of hours on the schedule builder, not the actual times I had to go look up the request off times every week for everyone and write them down to make sure I didn't schedule at times they couldn't work. This was very time consuming. For the last two weeks, the times my staff is requesting off is not what shows up on my schedule builder. Example, [SENSITIVE CONTENT HIDDEN] requested off the evening shift this Saturday, Nov 28th. It showed up on the schedule builder that I approved a request off for the day shift. This has been a huge issue It has taken me so much longer to produce a schedule and I have had to work a lot of shifts that my employees requested off and could not get covered. I am extremely frustrated and am considering looking for other scheduling app options if this situation doesn't get fixed soon. I understand technical issues can occur during updates, but for 2 months?
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
At least try it out
Reviewed on 8/09/2023
Pros
How user friendly it is.
Cons
There is no right side ease of moving calendar up and down
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Homebase and recommend it to other business owners
Reviewed on 16/09/2020
I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it,...
I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.
Pros
Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.
Cons
Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.
Homebase FAQs
Below are some frequently asked questions for Homebase.Q. What type of pricing plans does Homebase offer?
Homebase offers the following pricing plans:
- Starting from: US$14.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Free Essentials: $19.95/month/location or $14/month/location (billed annually). Plus: $49.95/month/location or $35/month/location (billed annually). All-in-One: $99.95/month/location or $70/month/location (billed annually). Full-service payroll: Add payroll to any plan for $35/month + $5/active employee.
Q. Who are the typical users of Homebase?
Homebase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Homebase support?
Homebase supports the following languages:
English, Spanish
Q. Does Homebase support mobile devices?
Homebase supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Homebase integrate with?
Homebase integrates with the following applications:
ADP Workforce Now, Clover, Gusto, Gusto, Lightspeed, Lightspeed Retail, QuickBooks, QuickBooks Online Advanced, Revel Systems, Square Payroll, Square Point of Sale, SurePayroll, Toast POS, Upserve, ZipRecruiter, talech, toast CRM
Q. What level of support does Homebase offer?
Homebase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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