talech

iPad POS software: restaurants, retail & service businesses

4 /5 (311 reviews) Write a Review!

talech Overview

What is talech?

talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, taking and managing appointments and timed-service and more. The software is suitable for a range of restaurants and bars - full service restaurants, bars, cafes, casual dining & quick service restaurants, outdoor venues - retail outlets including apparel stores and service businesses such as salons, hairdressers, spas, nail bars, barbers, pet grooming and so many more.

talech allows users to manage their inventory in real-time, with the ability to add products and edit costs, prices, and quantities. In retail outlets, barcode labels can be printed and barcodes can be scanned to add items to orders, and product variations can be created for different sizes or colors. For restaurants, talech can connect to multiple printers, allowing users to send orders to kitchen and bar printers. Bills can be split, part-closed and left open for other customers. For services, appointment scheduling is available alongside timed-services, a customer-facing booking website and staff profiles to showcase your services. Across the board, multiple payment types can be accepted, including cash, checks, credit cards, and gift cards. Discounts can be applied to whole orders or individual items when running promotions, with options for dollar value and percentage discounts, and users can view a detailed breakdown of the discounts applied across all orders. Detailed reports give users insight into sales, transactions, top-selling products, and employee performance, allowing the identification of patterns or trends. Daily summaries are also generated at the end of every day.

talech includes an integrated time clock, which allows employees to click in and out at the POS and generates timesheet reports, enabling users to track the hours worked. Employee permissions can be used to control who is given access to the cash drawer, and users can track all transactions including pay-ins, payouts, and drops.

talech Overview

Pricing

Starting from
US$62.00/month

Pricing options

Free Trial
Subscription
Value for money

Monthly Plans:
Standard: $69/month for the first device + $39/month for each additional device.
Premium: $99/month for the first device + $49/month for each additional device.

Annual Plans:
Standard: $62/month for the first device + $35/month for each additional device.
Premium: $89/month for the first device + $44/month for each additional device.


talech Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

talech allows users to manage inventory and edit product information in real-time
The integrated time clock allows employees to clock in and out at the point of sale
A range of reports on sales, transactions, products, and employee performance can be generated in talech
Users can select the date range for their reports, including custom periods
Users can accept multiple payment methods, including cash, checks, and credit cards, and talech also supports split payments
All transactions in and out of the cash drawer can be tracked
Multiple discounts can be created and applied to whole orders or individual items
Orders can be modified and customized in talech
talech screenshot: talech allows users to manage inventory and edit product information in real-time talech screenshot: The integrated time clock allows employees to clock in and out at the point of sale talech screenshot: A range of reports on sales, transactions, products, and employee performance can be generated in talech talech screenshot: Users can select the date range for their reports, including custom periods talech screenshot: Users can accept multiple payment methods, including cash, checks, and credit cards, and talech also supports split payments talech screenshot: All transactions in and out of the cash drawer can be tracked talech screenshot: Multiple discounts can be created and applied to whole orders or individual items talech screenshot: Orders can be modified and customized in talech talech screenshot:

talech Reviews

talech Reviews

Overall rating
4
/
5
Excellent
111

Very good
121

Average
56

Poor
7

Terrible
16

Value for Money
3.8
Features
3.7
Ease of Use
4.1
Customer Support
4
75% recommended this app
Cindy H.

Love it


Kyle C.

talech Review

so so


Kate W.

Marty's Restaurant & Retail Operational Review of Talech POS System

We have only solved the items under Pros. although talech systems also begins to make it easier for us to do at least retail inventory easier to determine.
However, dealing with a customer service staff who are really only there to get us off the phone as quickly as possible while attempting to fix a specific problem is frustrating. More often than not, they are not given the time to sufficiently understand the problem or issue or don't really care, and more often than not, we get instructions to go to online help, with not even what specific topic we're supposed to look under. Time and time again, when I've asked for help to create reports I want, there is not only a misconnect in understanding (my tech language is not very good) but most of the responses I have gotten in the past year is that work on the reporting features are not a priority and therefore will not be addressed in any determinable near future.
We got Talech to grow our business. While it has helped it has also been a disappointment as it is not as user friendly as we thought. And the ability of customer service to understand and help us resolve the issues we have, while lately much better on very specific items, has on more complex issues on a admin level been very disappointing. Talech customer service is good about adding techy and trendy additional features but not so good at organizing the information to manage the actual administrative business needs of business owners & managers.


Theresa S.

Works for simple to complex operations

We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.


Christopher Z.

Ease of use

The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.


Cindy H.
Industry: Retail
Company size: 2-10 Employees

Love it

Used Daily for 2+ years
Reviewed on 13/09/2019
Review Source: Capterra

Pros

Easy to use many choices to choose from equipment wise and their support is amazing well worth it

Cons

Really I don't have an it's easy to use and any questions I had technical support answered them

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kyle C.
Industry: Sporting Goods
Company size: 2-10 Employees

talech Review

Used Daily for 2+ years
Reviewed on 31/08/2019
Review Source: Capterra

so so

Pros

the theory of it. the thought that i could do everything i was told it could easily and a low cost.

Cons

versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Kate W.
Industry: Restaurants
Company size: 2-10 Employees

Marty's Restaurant & Retail Operational Review of Talech POS System

Used Daily for 2+ years
Reviewed on 31/08/2019
Review Source: Capterra

We have only solved the items under Pros. although talech systems also begins to make it easier for us to do at least retail inventory easier to determine.
However, dealing with a customer service staff who are really only there to get us off the phone as quickly as possible while attempting to fix a specific problem is frustrating. More often than not, they are not given the time to sufficiently understand the problem or issue or don't really care, and more often than not, we get instructions to go to online help, with not even what specific topic we're supposed to look under. Time and time again, when I've asked for help to create reports I want, there is not only a misconnect in understanding (my tech language is not very good) but most of the responses I have gotten in the past year is that work on the reporting features are not a priority and therefore will not be addressed in any determinable near future.
We got Talech to grow our business. While it has helped it has also been a disappointment as it is not as user friendly as we thought. And the ability of customer service to understand and help us resolve the issues we have, while lately much better on very specific items, has on more complex issues on a admin level been very disappointing. Talech customer service is good about adding techy and trendy additional features but not so good at organizing the information to manage the actual administrative business needs of business owners & managers.

Pros

1. Makes it easy for customers to check out faster
2. Makes it easy for servers to send menu tickets to the kitchen

Cons

1. Reporting features. The totals in each categories (retail, or restaurant) are never totaled. Bank settlement totals for different forms of payments, etc., are the only totals there are except Dine In, and To Go, tips, and gratuity.
We got the POS system so we could get reports on costs, profitability, in each category both in beverages (wine, draft beers and food (per menu items- quantities of items sold within each category also) and current inventory in each category, per selected periods of time. I find that we have to basically create our own templates in Excel, download the period of time we are reviewing, and copying the categories & items to our exel templates which then subtotals the categories we want to see to determine how we are doing in each category or with any particular item within the categories.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Theresa S.
Industry: Food & Beverages
Company size: 11-50 Employees

Works for simple to complex operations

Used Daily for 2+ years
Reviewed on 23/08/2019
Review Source: Capterra

We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.

Pros

Discounting weekly specials - set once and done
Tagging for specific printers, discounts
Loyalty program
Reporting
Time Clck and time sheets
Online ordering
Table management

Cons

ICMP readers are sometimes an issue
Wish there was an integrated reservation system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christopher Z.
Industry: Food & Beverages
Company size: 2-10 Employees

Ease of use

Used Daily for 2+ years
Reviewed on 23/08/2019
Review Source: Capterra

The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.

Pros

Easy to navigate, fairly straight forward.

Cons

If there is an issue, it all goes down and customer service is not helpful usually. I have had to call other IT people in to get us up and running because help desk usually can't or they take an hour for a one button fix to a problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7.7/10
Based on 311 user ratings
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talech Pricing

talech Pricing

Starting from
US$62.00/month
Free Trial
Subscription
Value for money

Monthly Plans:
Standard: $69/month for the first device + $39/month for each additional device.
Premium: $99/month for the first device + $49/month for each additional device.

Annual Plans:
Standard: $62/month for the first device + $35/month for each additional device.
Premium: $89/month for the first device + $44/month for each additional device.

Monthly Plans:
Standard: $69/month for the first device + $39/month for each additional device.
Premium: $99/month for the first device + $49/month for each additional device.

Annual Plans:
Standard: $62/month for the first device + $35/month for each additional device.
Premium: $89/month for the first device + $44/month for each additional device.

Value for Money
3.8/5
Based on 311 user ratings
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talech Features

talech Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
3.7/5
Based on 311 user ratings
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Categories

Additional information for talech

Additional information for talech

Key features of talech

  • Automatic discounts
  • Barcode printing & scanning
  • Bill splitting
  • Bulk product upload & edit
  • Cash drawer management
  • Customer behavior insights
  • Customer database
  • Daily summaries
  • Discount & promotion management
  • Employee management
  • Employee permissions management
  • Employee time tracking
  • Gift card system
  • Inventory alerts
  • Inventory tracking
  • Multi-location management
  • Multiple payment methods
  • Order printing
  • Payment processing
  • Product variations
  • Purchase order management
  • Real-time inventory management
  • Sales reporting
  • Timesheets
  • Tipping
  • Transaction trend analytics

Benefits

  • An integrated time clock allows employees to clock in and out through the POS, and users can track employee hours through timesheet reports.

  • Split-bill payments can be processed, and users can accept payments by cash, check, credit cards, and gift cards.

  • Sales and promotions can be created and discounts applied to entire orders or individual products, with options for percentage and dollar value discounts.

  • Employee permissions give users control over who can access the cash drawer, and all transactions can be tracked, including pay-ins, payouts, voids, and drops.

  • Daily summaries give users insight into business performance at the end of the day, and detailed sales and transaction trend reports allow users to identify patterns in their data.

  • talech FAQs

    talech FAQs

    Below are some frequently asked questions for talech.

    Q. What type of pricing plans does talech offer?

    talech offers the following pricing plans:

    Starting from: US$62.00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Monthly Plans: Standard: $69/month for the first device + $39/month for each additional device. Premium: $99/month for the first device + $49/month for each additional device. Annual Plans: Standard: $62/month for the first device + $35/month for each additional device. Premium: $89/month for the first device + $44/month for each additional device.

    Q. What are the main features of talech?

    talech offers the following features:

    • Automatic discounts
    • Barcode printing & scanning
    • Bill splitting
    • Bulk product upload & edit
    • Cash drawer management
    • Customer behavior insights
    • Customer database
    • Daily summaries
    • Discount & promotion management
    • Employee management
    • Employee permissions management
    • Employee time tracking
    • Gift card system
    • Inventory alerts
    • Inventory tracking
    • Multi-location management
    • Multiple payment methods
    • Order printing
    • Payment processing
    • Product variations
    • Purchase order management
    • Real-time inventory management
    • Sales reporting
    • Timesheets
    • Tipping
    • Transaction trend analytics

    Q. Who are the typical users of talech?

    talech has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does talech support?

    talech supports the following languages:

    English

    Q. What type of pricing plans does talech offer?

    talech has the following pricing plans:

    Subscription

    Q. Does talech support mobile devices?

    talech supports the following devices:

    iPad

    Q. What other apps does talech integrate with?

    talech integrates with the following applications:

    Deputy, Homebase, Hubworks Hostel Management, Magento Commerce, Mailchimp, MarginEdge, OneSaas, QuickBooks Online Advanced, Shopify, Xero

    Q. What level of support does talech offer?

    talech offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials