---
description: Learn how OptimoRoute can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: OptimoRoute Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Logistics Software](/directory/787/logistics/software) > [OptimoRoute](/software/107281/optimoroute)

# OptimoRoute

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> OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and optimizes routes in seconds. Save time and free up resources to grow your business. Get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
> 
> Verdict: Rated **4.6/5** by 259 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of OptimoRoute

OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.&#10;&#10;All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds. &#10;&#10;Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%. &#10;&#10;No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including: &#10;&#10;Weekly Planning  - Schedule ahead to keep your team moving.&#10;&#10;Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. &#10;&#10;Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.&#10;&#10;Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos \&amp; notes in the Mobile App for simplified claims resolution and better customer service.&#10;&#10;Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. &#10;&#10;API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.&#10;&#10;Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 259 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OptimoRoute
- **Location**: Palo Alto, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$35.10
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 30-day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Croatian, English, French, German, Russian, Spanish, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 3PL Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- CRM
- Calendar Management
- Communication Management
- Customer History
- Customer Management
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Delivery Tracking

## Integrations (6 total)

- Dynamics 365
- NetSuite
- Oracle Fusion Cloud ERP
- Salesforce Platform
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.getapp.co.nz/directory/787/logistics/software)

## Related Categories

- [Logistics Software](https://www.getapp.co.nz/directory/787/logistics/software)
- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [Field Activity Management Software](https://www.getapp.co.nz/directory/655/field-activity-management/software)
- [Food Service Distribution Software](https://www.getapp.co.nz/directory/191/food-service-distribution/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.co.nz/software/120399/elite-extra) — 4.7/5 (364 reviews)
2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1456 reviews)
3. [Samsara](https://www.getapp.co.nz/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (1005 reviews)
4. [Spoke](https://www.getapp.co.nz/software/2038559/circuit-routing) — 4.8/5 (105 reviews)
5. [Driv.in](https://www.getapp.co.nz/software/2057257/driv-in) — 4.7/5 (114 reviews)

## Reviews

### "Positive but needs improvement" — 4.0/5

> **Steven** | *31 October 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: Very easy to deploy and use.&#10;Simple integration into existing hardware.
> 
> **Cons**: The mapping that Optimoroute uses is different to google maps therefore produces different travel times.&#10;No option to avoid tolls for routing. Believe it would be better to have the routing tool imbedded in the app. Also some reporting could be looked at as it does not appear to be correct. Also if hardware is attached to a vehicle the driver cannot sign on and off, and you can only track the truck not the individual.
> 
> Really good on a basic level, routes are effective and reporting is adequate however requires a separate maintenance management tool so doesn't resolve some issues that could easily be managed in the app with some accounting integration.&#10;Recommended for small business who are just looking for a route optimisation tool.

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### "Great software, reasonable cost" — 4.0/5

> **Neil** | *21 March 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example.
> 
> **Cons**: The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada).
> 
> It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago.

-----

### "Optimoroute is better than most" — 3.0/5

> **Bobby** | *12 December 2024* | Defense & Space | Recommendation rating: 6.0/10
> 
> **Pros**: Ability import xls lists of deliveries for easy adds.
> 
> **Cons**: No way to use admin functions via app. Non-use or realtime routing or traffic on PC version.
> 
> A mixed bag. Much room for improvement, but a useful app.

-----

### "Loveing OptimoRoute" — 5.0/5

> **Nancy** | *6 February 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom\&amp;pop trash companies since it is so inexpensive and worth every feature.
> 
> **Cons**: I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work.
> 
> I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute

-----

### "Awesome product for the price." — 4.0/5

> **DJ** | *4 February 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames.
> 
> **Cons**: Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out.
> 
> I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app.

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## Links

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