Epos Now

Secure electronic point of sale (POS) system

4.1 /5 (239 reviews) Write a Review!

Epos Now Overview

What is Epos Now?

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.

Epos Now Overview

Pricing

Starting from
US$39.00/month

Pricing options

Free Trial
Subscription
Value for money

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.


Epos Now Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

Integrate with Sage One
Establish account settings
Set custom dashboards
Access reports on mobile
Accept credit & debit cards with integrated payments
Prevent unauthorized access with employee pin numbers
Epos Now video Epos Now screenshot: Integrate with Sage One Epos Now screenshot: Establish account settings Epos Now screenshot: Set custom dashboards Epos Now screenshot: Access reports on mobile Epos Now screenshot: Accept credit & debit cards with integrated payments Epos Now screenshot: Prevent unauthorized access with employee pin numbers

Epos Now Reviews

Epos Now Reviews

Overall rating
4.1
/
5
Excellent
156

Very good
26

Average
20

Poor
9

Terrible
28

Value for Money
4
Features
4
Ease of Use
4.1
Customer Support
4
76% recommended this app
Wojciech S.

Excellent POS system for various types of business, expecially hospitality ones


Anna M.

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software


Jerica T.

Difficult implementation, but lots of potential

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.


Crystal M.

A great tool for any business

This software has made my book keeping a thousand times easier.


Catherine J.

Modifiable POS System that is easy to use, quick update availability, and economically friendly

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.


Wojciech S.

Excellent POS system for various types of business, expecially hospitality ones

Used Daily for 1+ year
Reviewed on 21/07/2018
Review Source: Capterra

Pros

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Cons

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected]

Kind Regards,

Naiomi

Rating breakdown

Value for Money
Ease of Use
Customer Support

Anna M.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Amazing

Used Daily for 1+ year
Reviewed on 8/02/2020
Review Source: Capterra

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jerica T.
Industry: Farming
Company size: 2-10 Employees

Difficult implementation, but lots of potential

Used Daily for 1-5 months
Reviewed on 24/02/2017
Review Source: SoftwareAdvice

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Pros

Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Cons

Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Crystal M.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

A great tool for any business

Used Daily for 1-5 months
Reviewed on 8/11/2019
Review Source: Capterra

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Catherine J.
Industry: Retail
Company size: 2-10 Employees

Modifiable POS System that is easy to use, quick update availability, and economically friendly

Used Daily for 6-12 months
Reviewed on 24/02/2017
Review Source: SoftwareAdvice

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

Pros

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

Cons

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 239 user ratings
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Epos Now Pricing

Epos Now Pricing

Starting from
US$39.00/month
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

Value for Money
4/5
Based on 239 user ratings
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Epos Now Features

Epos Now Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 239 user ratings
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Categories

Additional information for Epos Now

Additional information for Epos Now

Key features of Epos Now

  • Activity dashboard
  • Appointment management
  • Authentication & security
  • Barcode scanning
  • Booking management
  • Customer account profiles
  • Customer database
  • Customer loyalty program
  • Customizable dashboard
  • Customizable receipts
  • Data visualization
  • Discount management
  • Employee management
  • Employee performance reporting
  • Employee time clock
  • Gift card system
  • Inventory control
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoices
  • Layaway management
  • Ordering automation
  • POS
  • Payroll management
  • Permission management
  • Product catalog
  • Promotions management
  • Purchasing management
  • Real time reporting
  • Retail inventory management
  • Returns management
  • Role-based permissions
  • Sales reporting
  • Sales tracking
  • Stock management
  • Third party integration
  • Time & attendance tracking
  • Touch screen
  • Tracking features
  • eCommerce management

Benefits

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.

  • Epos Now FAQs

    Epos Now FAQs

    Below are some frequently asked questions for Epos Now.

    Q. What type of pricing plans does Epos Now offer?

    Epos Now offers the following pricing plans:

    Starting from: US$39.00/month

    Pricing model: Subscription

    Free Trial: Available

    30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.

    Q. What are the main features of Epos Now?

    Epos Now offers the following features:

    • Activity dashboard
    • Appointment management
    • Authentication & security
    • Barcode scanning
    • Booking management
    • Customer account profiles
    • Customer database
    • Customer loyalty program
    • Customizable dashboard
    • Customizable receipts
    • Data visualization
    • Discount management
    • Employee management
    • Employee performance reporting
    • Employee time clock
    • Gift card system
    • Inventory control
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoices
    • Layaway management
    • Ordering automation
    • POS
    • Payroll management
    • Permission management
    • Product catalog
    • Promotions management
    • Purchasing management
    • Real time reporting
    • Retail inventory management
    • Returns management
    • Role-based permissions
    • Sales reporting
    • Sales tracking
    • Stock management
    • Third party integration
    • Time & attendance tracking
    • Touch screen
    • Tracking features
    • eCommerce management

    Q. Who are the typical users of Epos Now?

    Epos Now has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Epos Now support?

    Epos Now supports the following languages:

    English

    Q. What type of pricing plans does Epos Now offer?

    Epos Now has the following pricing plans:

    Subscription

    Q. Does Epos Now support mobile devices?

    Epos Now supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Epos Now integrate with?

    Epos Now integrates with the following applications:

    Antavo, Cyfe, Deputy, Findmyshift, LeadMaster, Mailchimp, Retently, VisitorTrack, Xero, roomMaster Anywhere

    Q. What level of support does Epos Now offer?

    Epos Now offers the following support options:

    Online Support, Phone Support