About Epos Now
Epos Now’s cloud-based point of sale offers a single, centralized platform from which retail and hospitality businesses can manage inventory, prices, multi-channel sales, and much more. The system can integrate with third-party and in-house card payments and online sales and ordering systems, and provides a customizable
reporting dashboard managers can use to efficiently and easily oversee trade.
Epos Now transaction software offers flexible settings to help users control and streamline the sales process, including sticky category options, button ordering, staff permissions, and payment tender options.
Epos Now can process card payments through in-house or third-party providers. Epos Now Payments accepts Apple and Google payments, including watch and smartphone devices, and all major credit card providers, at affordable, blended rates. Pay by link technology also allows customers that aren't present to pay for your products. The integrated software then generates card payment reports alongside your regular transaction reporting.
The Back Office, available through app and web-browser on and off-site, helps with product, inventory, customer, and employee management with easy-to-use business software.
For example, With stock tracking features, Epos Now will send daily alerts notifying users of low stock to make ordering easier than ever.
Sales reports keep users informed about product performance, while employee reports make it crystal clear which members of the team could use training or assistance, all while calculating payroll.
Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product, and employee performance.
For businesses with specific needs, Epos Now has partnered with dozens of businesses to integrate third-party software and in-house extras into the system, such as Sage, Xero, Wix, Wordpress, Shopify, NearSt, Deliveroo, LoyaltyDog and many more. There are additional apps that can be added on to the POS software to create bespoke, flexible business solutions that work with the needs of the user.
Pricing starting from:
£25.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Epos Now
Epos Now’s flexible software options bring with them many benefits to those working within the retail and hospitality industries:
Choose your device.
Epos Now users manage their businesses through two main pieces of software. These include the main point of sale, used for sales, and the Back Office where business management is completed.
Business owners and managers can keep track of trade and manage their businesses no matter where they are, thanks to Epos Now’s cloud-based system. Sales can also be switched to different devices protecting the business from hardware failure. All software works on web browsers such as Google Chrome, on the mobile app, on tablets, laptops, PCs and Apple devices, giving users full flexibility over what they trade and work on, as well as where they do it!
Adapt your service.
Epos Now offer businesses the ability to choose how they trade, with hundreds of modifiable features from small, handy choices like colour-coded hotkeys and tender types, to integrations with some of your favourite business software providers like Sage, Xero, Loyalzoo and more.
The AppStore provides access to over a hundred possible integrations, some free, some paid, all useful to the right business. You’ll find in-house and third-party apps that can speed up your service, expand your sales channels, and help you manage the business. These include:
Online stores, online ordering, app-based ordering for hospitality, and delivery.
Accounting software.
Loyalty and marketing apps.
Payroll, booking, and other back office aids.
Payment integrations with third-party processors.
Epos Now also give users the option to adapt software through the API app, which can ensure their system meets the needs of even the most specialist business.
Learn more about your business.
Epos Now generates dozens of downloadable reports on every aspect of your trade as you trade. These reports help give users insights into where a business is weaker or stronger and inform decisions to keep it running as smoothly, efficiently, and profitably as possible.
These reports are generated in real-time, which means you can monitor minute-by-minute while away and can spot problems as soon as they appear.
Reporting covers inventory levels so that you don’t run out of stock, and your system will send you low-stock alerts to make sure nothing gets missed. Reports also keep you informed on individual transactions (for easy refund and complaint management), product performance (so you can promote your bestsellers and drop failing products), employee performance, customer habits, accounts and auditing, and much, much more.
Add Epos Now Payments.
While Epos Now customers can trade with third-party payment processors, Epos Now also have their own, in-house card machines that bring many benefits to a business.
Epos Now Payments is designed to work smoothly with Epos Now software and offers users one simple report, which makes it much simpler to keep track of than many competitors.
The products come in countertop, mobile, and mobile POS forms, which means users can take card payments and use POS in one device, which works well for roaming retail staff, or table-service restaurants.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, Spanish
Pricing starting from:
£25.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Epos Now: 108
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modifiable POS System that is easy to use, quick update availability, and economically friendly
Reviewed on 24/02/2017
When researching POS systems, I ran across a plethora of them out there. I set up online displays...
When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.
Pros
What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.
Cons
I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
A restaurant friend
Reviewed on 4/05/2023
Pros
Perfect inventory controlEase of postingsA hand full of report types to analyse salesUser friendly interfaceEase of use and configuration.
Cons
Lacks the functionality to integrate to a PMS
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Owner and operator
Reviewed on 18/10/2023
HORRIBLE POS, CUSTOMER SERVICE HORRIBLE. Going live in two weeks about how horrible
HORRIBLE POS, CUSTOMER SERVICE HORRIBLE. Going live in two weeks about how horrible
Pros
Nothing, worst system ever used. its awful, no one to come and show you how to use - I would have never installed.
Cons
Everything sucks Everything sucks Everything sucks Everything sucks
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
EPOS NOW Company = Scam
Reviewed on 15/08/2023
Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been...
Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been disappointing and frustrating; and customer service is an absolute joke as it does not exist.The EPos Now software is riddled with bugs and glitches. It's astonishing to me that a company claiming to provide state-of-the-art point-of-sale solutions can't even get their own software to function properly. The interface is clunky, outdated, and far from user-friendly. It's as if they took a design from the early 2000s and slapped it onto their software without any consideration for modern aesthetics or usability.To top it all off, their pricing structure is incredibly misleading; and thier sale team's simply "liers".Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid. Do not choose Epos Now Company for your business; as you will put your business at risk of closure.Strongly recommend to look elsewhere for a reliable and competent point-of-sale solution.
Pros
Nothing
Cons
Sale team & Customer Service
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A few glitches
Reviewed on 11/10/2019
Inventory will be easier in future.
Tracking daily sales and product sales is easier.
Inventory will be easier in future.
Tracking daily sales and product sales is easier.
Pros
It is easy for the staff to use when doing cash in the store.
Taking inventory is easy.
It looks good - and is easily understood.
Cons
There are some small problems in reporting which need further work.
A manual to go with the product would be useful.
It doesn't link easily with Moneris credit card system with the Bank of Montreal.
Epos Now FAQs
Below are some frequently asked questions for Epos Now.Q. What type of pricing plans does Epos Now offer?
Epos Now offers the following pricing plans:
- Starting from: £25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.
Q. Who are the typical users of Epos Now?
Epos Now has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Epos Now support?
Epos Now supports the following languages:
English, Spanish
Q. Does Epos Now support mobile devices?
Epos Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Epos Now integrate with?
Epos Now integrates with the following applications:
Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, Quickbooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay, Wufoo, Xero, Zapier
Q. What level of support does Epos Now offer?
Epos Now offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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