--- description: Learn how Kennel Connection can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kennel Connection Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Kennel Software](/directory/737/kennel/software) > [Kennel Connection](/software/106828/kennel-connection) # Kennel Connection Canonical: https://www.getapp.co.nz/software/106828/kennel-connection Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/106828/kennel-connection?page=2) > KC offers desktop \& cloud management software which enables pet boarding, daycare, grooming and petsitting centers to manage facilities efficiently. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Kennel Connection 2-Way SMS, Text-To-Pay, and Automated Reminders Client Portal with Advanced Online Reservations System Kennel Connection offers scheduling technology, allowing users to organize boarding reservations, grooming appointments and training sessions efficiently. Kennel Connection facilitates administrative reports, enabling users to gain valuable insight into business performance. Kennel Connection stores client and pet records, granting users quick and central access to client and pet documentation. Kennel Connection operates as a cloud-hosted application, thereby ensuring all data backups and software updates are performed automatically. Kennel Connection employs SMS and email reminders, helping users to communicate effectively with clients and reduce the number of no shows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Connection - **Location**: Nazareth, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: It is also available at $89/mo and $109/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Management - Credit Card Processing ## Integrations (2 total) - QuickBooks Desktop - Swell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Kennel Software](https://www.getapp.co.nz/directory/737/kennel/software) ## Related Categories - [Kennel Software](https://www.getapp.co.nz/directory/737/kennel/software) - [Pet Grooming Software](https://www.getapp.co.nz/directory/811/pet-grooming/software) ## Alternatives 1. [DaySmart Pet](https://www.getapp.co.nz/software/106315/daysmart-pet) — 4.3/5 (220 reviews) 2. [MoeGo](https://www.getapp.co.nz/software/109001/moego) — 4.7/5 (232 reviews) 3. [Savvy Pet Spa](https://www.getapp.co.nz/software/2061893/savvy-pet-spa) — 4.6/5 (75 reviews) 4. [Gingr](https://www.getapp.co.nz/software/107337/gingr) — 4.5/5 (222 reviews) 5. [Paw Partner](https://www.getapp.co.nz/software/133651/paw-partner) — 4.8/5 (61 reviews) ## Reviews ### "Kennel Connection Tech Support A+++" — 5.0/5 > **Jessica** | *8 August 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: the ease of the program. It is very user friendly and the tech support is great. > > **Cons**: There are some bugs, but do get fixed with the updates > > We have had KC for 10+ years and have been very happy with it overall. I had a recent issue with changing bank accounts due to partner separation and \[sensitive content hidden\] and the rest of the team did an amazing job making this really bad situation easier. He was professional, kind and prompt with his communications. He checked back with me multiple times and made sure my issue was resolved in everyway. ----- ### "Excellent\!" — 5.0/5 > **REBECCA** | *5 September 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The human connection with \[sensitive content hidden\] and his patience and conversation\! > > **Cons**: Just scratching the surface, no opinion yet > > So far so good\! Will let you know once I have more exposure. ----- ### "Very had to learn & use. Has kinks from showing runs booked that aren't & invoice showing wrong days" — 2.0/5 > **Debra** | *7 June 2017* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Customer service is outstanding. Fast, knowledgeable \& always willing to help Ability to keep track of clients, dogs, \& their information I had previously reviewed this software as Excellent after being asked to by KC when I bragged on customer service but after continued use have become very frustrated with it. > > **Cons**: Very user unfriendly Too many steps to book dogs Run occupancy is wrong a LOT Days on invoice are often wrong \& overcharge clients We have to go over every detail of invoice before charging client Frustrating to move dogs because of steps Training program very indadequate Expensive to buy outright which I did because of internet instability Despite buying it, it won't transfer to new owner when we sell kennel without paying hundreds all over again Employees constantly complaining n about it You constantly have to go back \& add additional information or click another button. Overall very cumbersome \& hard to use/learn Despite Customer Service always being Excellent, I've had to contact them or research questions often. > > The ability to grow customer base ----- ### "great customer service" — 5.0/5 > **Ken** | *11 June 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: customer service provide help quickly and efficiently. > > **Cons**: old update was causing issues and deleting pets from daily schedule. ----- ### "Great Support" — 5.0/5 > **Nina** | *6 June 2022* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to use and navigate. There are 2-3 different ways to do almost every function which can make it a bit confusing to train on with a new employee. We do like the ease of navigating the software though. > > **Cons**: The reports can be a bit confusing and take time to understand. I wish that the import to Quickbooks worked. This would save us about 25 hours per week in manually doing our accounting. The sync doesn't work if your company takes deposits to hold reservations. > > My experience has been good overall. The support is very personable and helpful. They have helped me out of a few pickles and that is greatly appreciated. \[SENSITIVE CONTENT\] have been absolutely wonderful to us. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/106828/kennel-connection?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/106828/kennel-connection) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data