Booksy

One solution for managing your calendar and your business.

4.7 /5 (247 reviews) Write a Review!

Booksy Overview

What is Booksy?

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.

Booksy Overview

Pricing

Starting from
US$29.99/month

Pricing options

Free Trial
Subscription
Value for money

$29.99 per month for the first user
+ $10 per month for each additional staff member (up to 9)

Need more? Add unlimited staff members for $119.99 per month


Booksy Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Polish, Portuguese, Spanish

Media

Booksy video Booksy screenshot: Booksy screenshot: Booksy screenshot: Booksy screenshot:

Booksy Reviews

Booksy Reviews

Overall rating
4.7
/
5
Excellent
203

Very good
32

Average
7

Poor
2

Terrible
3

Value for Money
4.6
Features
4.6
Ease of Use
4.7
Customer Support
4.7
95% recommended this app
Lou S.

All in one CRM like App

My overall experience was a great experience and i will continue to use this app.


Larissa L.

Wonderful app

My overall experience is wonderful


Alex K.

Decent booking platform but there are limitations

My experience was ok with Booksy but it was short lived.


Courtney W.

Beyond disappointed 😔

Horrible, betrayed, scandalous ,atrocious,


Alex K.

Booksy is a game changer

I love it I have no problem with it.


Lou S.
Industry: Accounting
Company size: 2-10 Employees

All in one CRM like App

Used Daily for 2+ years
Reviewed on 31/12/2018
Review Source: Capterra

My overall experience was a great experience and i will continue to use this app.

Pros

It acts like a CRM but a great scheduling app.

Cons

None everything is perfect and i would high recommend this to all my entrepreneurs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Larissa L.
Industry: Consumer Services
Company size: Self Employed

Wonderful app

Used Daily for 2+ years
Reviewed on 25/09/2019
Review Source: Capterra

My overall experience is wonderful

Pros

It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Cons

I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alex K.
Industry: Broadcast Media
Company size: 2-10 Employees

Decent booking platform but there are limitations

Used Other for 6-12 months
Reviewed on 18/09/2020
Review Source: Capterra

My experience was ok with Booksy but it was short lived.

Pros

I like how easy it is to get the platform up and going. It makes it easy to setup your profile and list your services.

Cons

I did not like that the platform makes users download the app in order for them to book. There needs to be a non app user way to book services on the app. This limits the amount of people willing to do business with booksy business owners because some people don't want to add on another app to their phone. It would be nice if there was intergrated facebook ads marketing in the platform. Perhaps Booksy needs to take a couple pages out out of Vagaro's book.

Response from Booksy

Hi Alex,

Thanks for trying out Booksy and for letting us know about your experience! Customers can in fact book without having to download the app to their phones. They can do so by visiting www.booksy.com and navigating to the appropriate business profile. We also have integrations with Google, Facebook, and Instagram.

We're constantly improving our platform and would welcome you back anytime!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Courtney W.
Industry: Consumer Services
Company size: Self Employed

Beyond disappointed 😔

Used Daily for 2+ years
Reviewed on 21/08/2020
Review Source: Capterra

Horrible, betrayed, scandalous ,atrocious,

Pros

Convenient .

Cons

After 2 years of paid subscriptions I felt abused by customer service and belittled they rushed me off and told me someone would call from upper management to resolve my problem but they never did 😔😔😔I’m very disappointed that they were not able to amicably resolved my very simple accounting 🧾 issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Alex K.
Industry: Entertainment
Company size: 2-10 Employees

Booksy is a game changer

Used Weekly for 2+ years
Reviewed on 1/07/2020
Review Source: Capterra

I love it I have no problem with it.

Pros

I have had a lot of problems in the past to get an appointment for a haircut. First time I used I save a lot of time booked a day in advance and got there my appointment was right on Time. You never worried coz you know you secured your place.

Cons

they should connect with a lot more businesses

Response from Booksy

Hi Alex, thank you so much for taking the time to submit a review. We're so glad that you had a good experience!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 247 user ratings
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Booksy Pricing

Booksy Pricing

Starting from
US$29.99/month
Free Trial
Subscription
Value for money

$29.99 per month for the first user
+ $10 per month for each additional staff member (up to 9)

Need more? Add unlimited staff members for $119.99 per month

$29.99 per month for the first user
+ $10 per month for each additional staff member (up to 9)

Need more? Add unlimited staff members for $119.99 per month

Value for Money
4.6/5
Based on 247 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Booksy Features

Booksy Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.6/5
Based on 247 user ratings
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Categories

Additional information for Booksy

Additional information for Booksy

Key features of Booksy

  • Appointment management
  • Appointment reminders
  • Assignment management
  • Bookings dashboard
  • Business reporting
  • Calendar management
  • Client management
  • Client records management
  • Commission management
  • Communication tools
  • Credit card processing
  • Customer payment history
  • Customer support
  • Data encryption
  • Deposits
  • Electronic payments
  • Email marketing
  • Employee management
  • Gift cards
  • History tracking
  • Inventory control
  • Inventory management
  • Mass emailing
  • Online booking
  • Online scheduling
  • PCI-DSS certified payment gateway
  • POS
  • Personalized company profiles
  • Private notes
  • Product catalog
  • Promotions management
  • Push notifications
  • Real time data
  • Real time notifications
  • Real time updates
  • Recurring appointments
  • Reservations management
  • Resource management
  • Sales tracking
  • Sales trend analysis
  • Secure data storage
  • Security & encryption
  • Social network marketing
  • Status tracking
  • Tracking features
  • Vacation tracking
  • Waitlist
  • Widgets

Benefits

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Booksy FAQs

    Booksy FAQs

    Below are some frequently asked questions for Booksy.

    Q. What type of pricing plans does Booksy offer?

    Booksy offers the following pricing plans:

    Starting from: US$29.99/month

    Pricing model: Subscription

    Free Trial: Available

    $29.99 per month for the first user + $10 per month for each additional staff member (up to 9) Need more? Add unlimited staff members for $119.99 per month

    Q. What are the main features of Booksy?

    Booksy offers the following features:

    • Appointment management
    • Appointment reminders
    • Assignment management
    • Bookings dashboard
    • Business reporting
    • Calendar management
    • Client management
    • Client records management
    • Commission management
    • Communication tools
    • Credit card processing
    • Customer payment history
    • Customer support
    • Data encryption
    • Deposits
    • Electronic payments
    • Email marketing
    • Employee management
    • Gift cards
    • History tracking
    • Inventory control
    • Inventory management
    • Mass emailing
    • Online booking
    • Online scheduling
    • PCI-DSS certified payment gateway
    • POS
    • Personalized company profiles
    • Private notes
    • Product catalog
    • Promotions management
    • Push notifications
    • Real time data
    • Real time notifications
    • Real time updates
    • Recurring appointments
    • Reservations management
    • Resource management
    • Sales tracking
    • Sales trend analysis
    • Secure data storage
    • Security & encryption
    • Social network marketing
    • Status tracking
    • Tracking features
    • Vacation tracking
    • Waitlist
    • Widgets

    Q. Who are the typical users of Booksy?

    Booksy has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Booksy support?

    Booksy supports the following languages:

    English, Polish, Portuguese, Spanish

    Q. What type of pricing plans does Booksy offer?

    Booksy has the following pricing plans:

    Subscription

    Q. Does Booksy support mobile devices?

    Booksy supports the following devices:

    Android, iPhone

    Q. What other apps does Booksy integrate with?

    Booksy integrates with the following applications:

    Facebook, Google Maps, Instagram

    Q. What level of support does Booksy offer?

    Booksy offers the following support options:

    Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials