---
description: Learn how Usetrace can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Usetrace Reviews, Pricing & Ratings | GetApp NZ 2026
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Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/389/testing/software) > [Usetrace](/software/106609/usetrace)

# Usetrace

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> Usetrace is a web-based testing tool that allows organizations to automate functional UI testing for websites and apps to ensure all features work as expected
> 
> Verdict: Rated **4.7/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Usetrace

•    Usetrace allows production teams to define the frequency of traces and offers a dashboard that lets users run multiple traces from a single interface.&#10;&#10;•    The tool provides network activity details and performance history graphs of traces for each browser session as well as calculates daily averages based on the number of successful runs.&#10;&#10; •    The solution automatically saves the original version of a trace and lets production teams fetch traces from multiple projects.&#10;&#10;•    Usetrace provides details of all recently deleted traces at the bottom of every browser page to enable users to retrieve traces that were accidentally deleted.&#10;&#10;•    The solution supports both automatic and manual synchronization of test execution and allows users to either wait till the new page is fully loaded or manually select the elements for test execution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 16 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Usetrace
- **Location**: Helsinki, Finland
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Full site license (unlimited users, unlimited tests, and unlimited test runs) and 450 hours of complimentary support are provided per subscription
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Assessment Management
- Bug Tracking
- Customisable Reports
- Data Import/Export
- Drag & Drop
- Hierarchical View
- Issue Management
- Monitoring
- Move & Copy
- Parameterised Testing
- Performance Management
- Performance Testing Tools
- Quality Assurance
- Real-Time Monitoring
- Reporting & Statistics
- Requirements Management
- Requirements-Based Testing

## Integrations (10 total)

- AWS CodePipeline
- Bamboo
- Bitbucket
- ChatGPT
- CircleCI
- Codeship
- GitLab
- Jenkins
- Jira
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Automation Testing Tools](https://www.getapp.co.nz/directory/389/testing/software)

## Alternatives

1. [ACCELQ](https://www.getapp.co.nz/software/111257/accelq) — 4.9/5 (130 reviews)
2. [BrowserStack](https://www.getapp.co.nz/software/170655/browserstack) — 4.6/5 (749 reviews)
3. [TestMu AI](https://www.getapp.co.nz/software/111387/lambdatest) — 4.6/5 (543 reviews)
4. [Katalon Studio](https://www.getapp.co.nz/software/2050606/katalon-studio-1) — 4.4/5 (706 reviews)
5. [Mailinator](https://www.getapp.co.nz/software/2047240/mailinator) — 4.7/5 (146 reviews)

## Reviews

### "Software which reduces you load in testing field" — 4.0/5

> **parul** | *10 December 2018* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: It is a cloud based software which doesn't require any coding. It continuously monitors and tests your developed app to confirm if it is working fine.&#10;It has a GUI feature so its dashboard continuously shows the status of your work.&#10;It can do scripting for you also.&#10;It send SMS alerts right away when your website is failing.
> 
> **Cons**: Cannot think of any cons yet as we have not faced any. Its price can be a bit low.

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### "UseTrace: A New Way to Test" — 4.0/5

> **Yisroel** | *18 August 2016* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The graphical summary of the trace steps.  You can literally see your steps so far\!   Also, it's greate that they're entirely in the cloud, so that you can virtually run every test and any cookies, etc. are not going to skew results.  That also allows you to choose from 5 browsers.  And you can hone the steps as needed, for instance by adding or deleting locators.  You can coordinate with team members, sending them urls for each site.
> 
> **Cons**: The biggest two problems are: (1) you can't export to Selenium files--it's currently a closed system; (2) a lot of planned capabilities are still being developed.&#13;&#10;&#13;&#10;For instance, there are certain fairly basic capabilities that I find still would take a bit of javascript coding.  Not that you have to, but at times it might be handy.
> 
> The application is still not fully developed, but they've got exactly the right idea and what does work is well done.  They are a graphical interface for automating regression testing.  They are built on Selenium, but they are opening the world of regression testing to relatively nontechnical users.   They also have a responsive technical support, and they are really committed to making a great product.

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### "Frees up your devs with quick, automated testing" — 4.0/5

> **Jenny** | *30 March 2019* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Building traces is easy and anyone can create robust load balancing, performance and regression tests without having to write a single line of code. Traces also run regularly—including whenever the code is updated so you have the confidence that the latest version is being tested at all times. Editing and maintaining traces is also easy and intuitive.&#10;&#10;Usetrace has a visual dashboard so you can check in on how your site is doing and you get an email or SMS alert if something fails. So far, the team really appreciates having the most tedious and repetitive part of their job taken care of so they can focus on better and more creative tasks. Plus, there's a free version which is always appreciated\!
> 
> **Cons**: It's a relatively new software so don't expect a plethora of in-depth features. It has what it needs to get the job done and there seems to be lots of exciting development in the works as they're continually adding improvements.
> 
> A small team of developers I work with on a project that focuses heavily on UX has begun using Usetrace for its quick and easy testing workflow. They can finally be free of manually building tests and having to babysit the entire process.

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### "Quickly create powerful tests that cut down QA time" — 5.0/5

> **Katy** | *15 November 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy for non-technical people to create very robust tests.
> 
> **Cons**: They need to add to their documentation.
> 
> We began using Usetrace a couple of months ago and already have seen a dramatic decrease in some of our regression testing time. Building traces is very easy and intuitive, cutting down on startup time. They have thought of just about everything and continue to add improvements.  Customer support is incredibly responsive for the times that you need a little help. We have automated some complex purchase testing that took 3 people a full day to manually complete. With the press of a button now one person can complete the same number of tests within minutes\!

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### "Extremely intuitive to use, adds value the moment it's set up" — 4.0/5

> **Bartholomew** | *14 March 2018*
> 
> **Pros**: Ease of creating traces and the flexibility of editing / maintaining traces.&#13;&#10;&#13;&#10;Ability to set up recurring tests.
> 
> **Cons**: Our software team is building an app with cordova / ionic. While mobile screen sizes are supported, it would be nice to be able to test the native integrations (ie, native keyboards) that may effect the user experience.

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## Links

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