Onfleet
About Onfleet
Onfleet is a last-mile delivery management platform suitable for large enterprise businesses as well as small and medium businesses (SMBs). The software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.
Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more. The software's AI-based dispatch and ETA capabilities ensure accurate delivery times and real-time fleet tracking. Onfleet's driver app allows drivers to receive assignments, navigate routes, and capture proof of delivery easily.
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Easy Of Use Product
Reviewed on 2/03/2021
Pros
Onfleet dynamic dispatcher with a lot of customization helps a lot.
route optimization helps drivers to work with less thinking and do more deliveries.
Cons
One of the cons of Onfleet is that no customer app provided by them.
Response from Onfleet
Thanks for the review!
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 9.0 /10
Onsweet!
Reviewed on 24/06/2021
The amount of phone calls from customer to sales and from sales to the logistics desk have...
The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.
Pros
Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.
Cons
Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.
Response from Onfleet
Thanks for the words - we are always working to improve our full customer experience
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 7.0 /10
Great tool for managing my fleet.
Reviewed on 17/01/2018
Helps me manage my fleet and monitor where my trucks are at at any given moment.
Helps me manage my fleet and monitor where my trucks are at at any given moment.
Pros
Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.
Cons
It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.
Response from Onfleet
Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Fast product, easy integration with multiple capabilities
Reviewed on 4/10/2023
It's a great dispatch management application!
It's a great dispatch management application!
Pros
The integration with Onfleet is very easy and the documentation is very well laid out to do so. The feature set is quite large, and Onfleet solves for most of the our use-cases. The Customer Success and Support teams are exceptional, making it a breeze to resolve any issues!
Cons
The dashboard requires some training to get user's accustomed to it, and it would have been more helpful were it more customizable.
Response from Onfleet
Hi Pratik, thank you for your feedback. We appreciate it.
It's great to hear that you found our documentation helpful and that our features cover your business needs.
Don't forget that we just launched our integrations marketplace to provide you with many more features and use cases to help make you more successful. If there is anything you'd like to see added there, please don't hesitate to contact us. You'll see many more world-class integrations in the next few months.
Looking forward to continuing to work with you and making the dashboards serve precisely the purpose you need.
Thanks again.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Ease of Use
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- Likelihood to recommend 8.0 /10
More Info
Reviewed on 2/07/2021
great product
great product
Pros
that it is a live tracker and accecable via the driver app with so much extra features
Cons
the optimisation could be better as sometimes the routes are not best and a nice idea is to change driver routes so that they don't do the same route always.
Response from Onfleet
Thank you for your insights! Driver routes are a result of optimizing amidst traffic, number of drivers, customers - but understand variety is the spice of life and hope you can find different routes with your drivers, too!
Onfleet FAQs
Below are some frequently asked questions for Onfleet.Q. What type of pricing plans does Onfleet offer?
Onfleet offers the following pricing plans:
- Starting from: US$599.00/month
- Pricing model: Subscription
- Free Trial: Available
Onfleet offers three pricing tiers starting at $599/month.
Q. Who are the typical users of Onfleet?
Onfleet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Onfleet support?
Onfleet supports the following languages:
Arabic, English, French, German, Hebrew, Polish, Russian, Spanish
Q. Does Onfleet support mobile devices?
Onfleet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Onfleet integrate with?
Onfleet integrates with the following applications:
2Ship, Aeropay, Airtable, Azuga Fleet, BLAZE, BloomNation, CARRIYO, Central No-Code Integration Platform, Dutchie, Enapps, Evermile, Flowhub, Flybuy, Google Docs, Google Sheets, MENUU, Meadow, Mi9 Retail Suite, Mosaic, Nextmv, Olo, Piyovi TMS, Quinyx, Reachware, SellTreez, Shipedge, Shopify, Slack, Slerp, Square Online, Typeform, When I Work, Wufoo, Wynshop Commerce, Zapier, Zuppler, mailparser.io, n8n embed, n8n.io
Q. What level of support does Onfleet offer?
Onfleet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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