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Onfleet

4.6 (95)
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Last-mile delivery management software

About Onfleet

Onfleet is a last-mile delivery management platform suitable for large enterprise businesses as well as small and medium businesses (SMBs). The software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more. The software's AI-based dispatch and ETA capabilities ensure accurate delivery times and real-time fleet tracking. Onfleet's driver app allows drivers to receive assignments, navigate routes, and capture proof of delivery easily.


Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.

  • Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Onfleet's delivery details allow drivers to quickly view customer info, order details and navigational directions
    Onfleet Software - Onfleet optimize customer experiences, increase on-time deliveries and scale operations
    Onfleet Software - Onfleet real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Onfleet map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
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    Not sure about Onfleet? Compare with a popular alternative Show more details

    Onfleet

    4.6 (95)
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    Starting Price

    US$599.00
    month
    US$24.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

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    110

    Integrations

    39
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    Ease of Use

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    Value for Money

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    Customer Service

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    Green rating bars show the winning product based on the average rating and number of reviews.

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    Overall rating

    4.6 /5
    (95)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.5/5

    95%
    recommended this app
    Sort by

    95 Reviews

    Mosayeb
    Mosayeb Show more details
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy Of Use Product

    Reviewed on 2/03/2021

    Pros

    Onfleet dynamic dispatcher with a lot of customization helps a lot.
    route optimization helps drivers to work with less thinking and do more deliveries.

    Cons

    One of the cons of Onfleet is that no customer app provided by them.

    Response from Onfleet

    Thanks for the review!

    Brian
    Overall rating
    • Industry: Wholesale
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Onsweet!

    Reviewed on 24/06/2021

    The amount of phone calls from customer to sales and from sales to the logistics desk have...

    The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.

    Pros

    Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.

    Cons

    Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.

    Response from Onfleet

    Thanks for the words - we are always working to improve our full customer experience

    Kenny
    Overall rating
    • Industry: Building Materials
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great tool for managing my fleet.

    Reviewed on 17/01/2018

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Pros

    Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

    Cons

    It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

    Response from Onfleet

    Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

    Pratik
    Overall rating
    • Industry: Food & Beverages
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fast product, easy integration with multiple capabilities

    Reviewed on 4/10/2023

    It's a great dispatch management application!

    It's a great dispatch management application!

    Pros

    The integration with Onfleet is very easy and the documentation is very well laid out to do so. The feature set is quite large, and Onfleet solves for most of the our use-cases. The Customer Success and Support teams are exceptional, making it a breeze to resolve any issues!

    Cons

    The dashboard requires some training to get user's accustomed to it, and it would have been more helpful were it more customizable.

    Response from Onfleet

    Hi Pratik, thank you for your feedback. We appreciate it.

    It's great to hear that you found our documentation helpful and that our features cover your business needs.

    Don't forget that we just launched our integrations marketplace to provide you with many more features and use cases to help make you more successful. If there is anything you'd like to see added there, please don't hesitate to contact us. You'll see many more world-class integrations in the next few months.

    Looking forward to continuing to work with you and making the dashboards serve precisely the purpose you need.

    Thanks again.

    Ellie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    More Info

    Reviewed on 2/07/2021

    great product

    great product

    Pros

    that it is a live tracker and accecable via the driver app with so much extra features

    Cons

    the optimisation could be better as sometimes the routes are not best and a nice idea is to change driver routes so that they don't do the same route always.

    Response from Onfleet

    Thank you for your insights! Driver routes are a result of optimizing amidst traffic, number of drivers, customers - but understand variety is the spice of life and hope you can find different routes with your drivers, too!

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    • Starting from: US$599.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Onfleet offers three pricing tiers starting at $599/month.

    Onfleet has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Onfleet supports the following languages:

    Arabic, English, French, German, Hebrew, Polish, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    2Ship, Aeropay, Airtable, Azuga Fleet, BLAZE, BloomNation, CARRIYO, Central No-Code Integration Platform, Dutchie, Enapps, Evermile, Flowhub, Flybuy, Google Docs, Google Sheets, MENUU, Meadow, Mi9 Retail Suite, Mosaic, Nextmv, Olo, Piyovi TMS, Quinyx, Reachware, SellTreez, Shipedge, Shopify, Slack, Slerp, Square Online, Typeform, When I Work, Wufoo, Wynshop Commerce, Zapier, Zuppler, mailparser.io, n8n embed, n8n.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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