Onfleet Overview

What is Onfleet?

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.

Onfleet Overview

Pricing

Starting from
US$149.00/month

Pricing options

Free Trial
Subscription
Value for money

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us


Onfleet Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Japan, Latin America, Mexico, Middle-East and Africa
Supported Languages
Arabic, English, French, German, Russian, Spanish

Screenshots

Onfleet screenshot: Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
Onfleet screenshot: Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights. Onfleet screenshot: Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive. Onfleet screenshot: Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform. Onfleet screenshot: Real-time driver tracking with direct contact options enable customers to stay in the loop. Onfleet screenshot: Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

Onfleet Reviews

Onfleet Reviews

Overall rating
4.5
/
5 37 reviews
Excellent
21

Very good
13

Average
3

Poor
0

Terrible
0

Value for Money
4.4
Features
4.1
Ease of Use
4.4
Customer Support
4.6
92% recommended this app
Sonja J.

Onfleet User Review

Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!


Sandile M.

Onfleet is great to use it also give you the ability to multi task even when dealing multiple...

Effortless tracking of drivers and helps do give our customer the best service.


Safir A.

Amazing platform! Best on the market

Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes!

We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!


Kenny I.

Great tool for managing my fleet.

Helps me manage my fleet and monitor where my trucks are at at any given moment.


Dan S.

Simple and easy to manage across multiple teams and hundreds of deliveries.

Streamlines our delivery business


Sonja J.
Industry: Food Production
Company size: 13-50 Employees

Onfleet User Review

Used Daily for 6-12 months
Reviewed on 21/11/2019
Review Source: Capterra

Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!

Pros

I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!

Cons

I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Response from Onfleet

Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sandile M.
Industry: Food & Beverages
Company size: 51-200 Employees

Onfleet is great to use it also give you the ability to multi task even when dealing multiple hubs

Used Daily for 2+ years
Reviewed on 17/01/2018
Review Source: Capterra

Effortless tracking of drivers and helps do give our customer the best service.

Pros

The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks.

The feature to give all the information for our customer and our drivers.

Cons

The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned.

Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

Response from Onfleet

Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Safir A.
Industry: Consumer Services
Company size: 2-10 Employees

Amazing platform! Best on the market

Used Daily for 1-5 months
Reviewed on 17/01/2020
Review Source: Capterra

Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes!

We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!

Pros

Ease of use, routing algorithm, the UI/UX, automated customer notifications

Cons

Price is a bit steep, but you pay for what you get.

Response from Onfleet

Thanks very much for your review,
Safir! The Onfleet team is excited to work with you and the Hamper team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kenny I.
Industry: Building Materials
Company size: 13-50 Employees

Great tool for managing my fleet.

Used Daily for 1+ year
Reviewed on 17/01/2018
Review Source: Capterra

Helps me manage my fleet and monitor where my trucks are at at any given moment.

Pros

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Cons

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Response from Onfleet

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dan S.

Simple and easy to manage across multiple teams and hundreds of deliveries.

Used Daily for 1+ year
Reviewed on 22/01/2018
Review Source: Capterra

Streamlines our delivery business

Pros

The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.

Cons

The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.

Response from Onfleet

Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 37 user ratings
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Onfleet Pricing

Onfleet Pricing

Starting from
US$149.00/month
Free Trial
Subscription
Value for money

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us

Value for Money
4.4/5
Based on 37 user ratings
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Onfleet Features

Onfleet Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Data Import/Export
Delivery Tracking
Dispatch Management
Email Notifications
GPS
Location Tracking
Order Management
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Optimisation
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4.1/5
Based on 37 user ratings
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Categories

Additional information for Onfleet

Additional information for Onfleet

Key features of Onfleet

  • API available
  • Analytics & reporting
  • Anonymized phone numbers
  • Apps for Android & iOS
  • Chart visualizations
  • Comprehensive filters
  • Computer aided dispatch
  • Dashboard-based UI
  • Delivery tracking
  • Dispatch management
  • Driver management
  • Dynamic search tools
  • Instant service ratings
  • Job assignment management
  • Map displays
  • Mileage tracking
  • Mobile signature capture
  • Multi-country support
  • Multiple app integrations
  • Rating
  • Real-time alerts
  • Real-time driver tracking
  • Route optimization tool
  • SMS-based messaging
  • Scheduling
  • Signatures, barcodes, and photo capture
  • Task connections
  • Vehicle tracking

Benefits

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Onfleet FAQs

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Q. What type of pricing plans does Onfleet offer?

    Onfleet offers the following pricing plans:

    Starting from: US$149.00/month

    Pricing model: Subscription

    Free Trial: Available

    Each plan includes a free 14-day trial: Starter, 1000 tasks per month – $149 per month Basic, 2500 tasks per month – $349 per month Premium, 5000 tasks per month – $799 per month Professional, 12,500 tasks per month – $1,999 per month Enterprise - over 25,000 tasks per month - Contact us

    Q. What are the main features of Onfleet?

    Onfleet offers the following features:

    • API available
    • Analytics & reporting
    • Anonymized phone numbers
    • Apps for Android & iOS
    • Chart visualizations
    • Comprehensive filters
    • Computer aided dispatch
    • Dashboard-based UI
    • Delivery tracking
    • Dispatch management
    • Driver management
    • Dynamic search tools
    • Instant service ratings
    • Job assignment management
    • Map displays
    • Mileage tracking
    • Mobile signature capture
    • Multi-country support
    • Multiple app integrations
    • Rating
    • Real-time alerts
    • Real-time driver tracking
    • Route optimization tool
    • SMS-based messaging
    • Scheduling
    • Signatures, barcodes, and photo capture
    • Task connections
    • Vehicle tracking

    Q. Who are the typical users of Onfleet?

    Onfleet has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Onfleet support?

    Onfleet supports the following languages:

    Arabic, English, French, German, Russian, Spanish

    Q. What type of pricing plans does Onfleet offer?

    Onfleet has the following pricing plans:

    Subscription

    Q. Does Onfleet support mobile devices?

    Onfleet supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Onfleet integrate with?

    Onfleet integrates with the following applications:

    BirdEye, CleanCloud, Google Docs, Magento, Magento, Maintenance Care, Retently, Shopify, Wufoo, mailparser.io

    Q. What level of support does Onfleet offer?

    Onfleet offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials