DBxtra

Ad-hoc reporting and business intelligence

4.4 /5 (51 reviews) Write a Review!

DBxtra Overview

What is DBxtra?

DBxtra is an ad-hoc reporting and business intelligence solution which provides businesses with the tools to design and deploy custom reports on business metrics. It offers features including a report and dashboard designer, online report deployment, a report scheduler, and an excel reporting service. With DBxtra even non-technical users can generate interactive business intelligence reports and dashboards, and deploy them across the web.

With the report and dashboard designer businesses can use a drag and drop interface to design and build queries, dashboards, charts, reports, pivot tables, data grids, and more. Reports can be fully customized with complete design and layout control, and the ability to insert pictures, rich text fields, shapes, and more. BDxtra can be connected to a range of data sources via ODBC or OLEDB including Microsoft Dynamics, QuickBooks, Google Analytics, and more, in order to gain access to data and database objects.

BDxtra facilitates the deployment of web reports through the platform, or externally through web browsers, print outs, email, and more. The Schedule Server allows users to automate the delivery of reports to team members or external contacts via email, and provides a calendar tool to schedule the delivery of one-time or recurring reports.

DBxtra Overview

Pricing

Starting from
US$3,700.00

Pricing options

Free Trial
One Time License
Value for money

Bundle 1: $3,700 one time fee for 1 designer and 5 viewer users

Bundle 2: $4,700 one time fee for 1 designer, 5 viewer users, and a schedule server

Bundle 3: $7,900 one time fee for 1 designer, unlimited viewer users, a schedule server, and XL reporting service.

Bundle 4: $8,900 one time fee for 5 designers, unlimited viewer users, a schedule server, and XL reporting service.


DBxtra Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

DBxtra dashboard delivery
DBxtra SQL server connection
DBxtra data grids
DBxtra customizable report design
DBxtra video DBxtra screenshot: DBxtra dashboard delivery DBxtra screenshot: DBxtra SQL server connection DBxtra screenshot: DBxtra data grids DBxtra screenshot: DBxtra customizable report design

DBxtra Reviews

DBxtra Reviews

Overall rating
4.4
/
5
Excellent
28

Very good
19

Average
2

Poor
1

Terrible
1

Value for Money
5
Features
4.4
Ease of Use
4.6
Customer Support
4.7
92% recommended this app
Patrick S.

A practical, good value, enterprise report server tool

Have been using it for 5 years, and now purchased another licence again for a new system.
Features we use:
Designer on server=yes
Designer by users =no
Data grids=yes
Pivot grids=yes
Reports (ie using designer)=yes
Scheduled server=once
Dashboard=no
It doesn't do _everything_ but in terms of basic data grid, reports, pivot it's very good. This is because it's built on DevExpress report designer which is as solid reporting tool.
Essentially the core requirements for reporting, ie user-based variables, parameter customisation, user group security, good web based reporting interface are very good.
It is excellent value for money when compared to other reporting tools on the market, which can easily span into the $10k upwards.
For me, the primary reason is the ease of use for creating and deploying reports. Once I have my SQL query created, just paste it into the designer, save the report, set permissions and you're done. For simple reports I can create them in 5-10 minutes, so that's extremely helpful when managmenet is on your tail to get something sorted. :-)


Dan G.

Generally a good and inexpensive product but it has a lot of issues

Pros:
Inexpensive
Powerful and feature rich
Web deployment capability
Tech support

Cons:
Memory and processing hog. Make sure you have a powerful computer when developing or it will crash far too often.
Doesn't have many bugs but the ones it does are very annoying and impede the use of some features
Very slow to fix bugs
Poor documentation (really poor - you have to contact technical support to learn how to do anything sophisticated)
Last release was extremely poorly conceived, delivered, and poorly communicated. They eliminated some good features and the upgrade wreaked havoc on our installation. We had to downgrade (which is not easy) and rebuild everything. Consequently we are very gun shy about upgrading and are still waiting months later for them to repair the damage form this release.
Examples:
The parameters window no longer displays by default
The output display is limited a window that is too small for some of our wider reports so now there are 2 sets of scroll bars
The moved the function buttons from top right to top left so our logo is crowded between the buttons and the report and looks terrible.
Product management needs a serious overhaul. Both because of the above bumbling and a number of features in the UI that are just plain bad design and need to be removed or fixed. For example:
Displaying the report parameters in a cryptic string in the report header without the option to hide them. Users don't need to see this and if you have a lot of parameters the result is a very long string which detracts from the report aesthetics.
You cannot have report parameters that are strings with commas, such as a company name as it does not work. You have to work around it in a non-elegant way to get it to work. This bug has been outstanding for more than a year. There is a similar problem with strings that contain single quotes (given that this is a SQL based report system you'd think the programmers would have had a clue about this).
If you customize the display of parameters in the report (so you don't get the non-user-friendly cryptic string) every time you edit the report your customizations are overwritten with that ridiculous string. You have to save your customization in a hidden field and copy and paste it back every time.

Note: All of the above has already been communicated to DBXtra. We are still awaiting a resolution.


Alexey C.

OLAP support is a fiction

I see the Features Checklist saying that DBxtra supports OLAP. This is simply not true. You will not find any mention of OLAP support on DBxtra website or documentation besides this news article dating back to 2008: http://www.dbxtra.com/blog/?p=103
DBxtra can't use SSAS or similar OLAP tools as a data source. The built in table pivoting doesn't have multidimensional data processing functionality.

So far I'm having pretty rough experience with DBxtra. After working with it for a month I'm running into numerous bugs and minor annoyances: slow initial load time, various UI elements not working. Customer Support response is very quick, but they can't really solve any of my issues or provide estimates for resolution. Well I guess it's what you get for this kind of price.


Martyn A.

Best Report Writer and Best Support Available

We did a substantial amount of market testing before deciding on which product to settle on.

We needed to improve the quality of our reports, make data easier to understand for our end users and reduce the development time associated with report generation.

We evaluated a number of other competitors. We found the service to be reasonable with most of the companies we evaluated. In some products, we found very advanced features, but the development cycle would require lots of coding. We were looking for a solution that would steamline the report creation process and offer a powerful set of tools for visualising and presenting data back.

After we became disillusioned with the 4th product we tried, we moved over to testing DBxtra.

With DBxtra we had created and deployed our first report in less than 3 days (compared to over 7 with the other products)

DBxtra works like this: You build an underlying query using a visual query builder - from this you effectively have 4 separate methods of manipulating the data:

- Data Grids

- Pivot Tables

- Reports

- Dashboards

Go the website to see these.

But why am I actually writing this review?

During our testing of this product, the service and support we received was literally the best we've experienced. The friendly and experienced team at DBxtra never made us wait long for an answer to a support email and on a number of occasions they screen shared with us to provide advice. In about 5 situations, our requirements needed code changes in asp pages. Each time, they went away, researched our problem and came back and implemented it for us.

As part of our purchase we agreed on some customization work that needed to be done at short notice. We were a little worried about whether the quality of the service would drop off after we paid. When our customisation was not completed we sent an email to ask what was going on at 23:00 - only to get an instant reply to say that it had taken longer than planned due to a major storm, but they were staying with it until it was done. It was completed at around 02:00 - and was done so because the DBxtra team understood we needed it for showcase to a client the next morning and they delivered on their promise.

That's all there is to say really.


Richard F.

Best Value BI Platform. Excellent Support.

We have used DBXTRA for over 5 years with a national user base accessing through IIS. Our customers love the simplicity of the UI, the rich features and we love the reliability and support.

We highly recommend this product!


Patrick S.
Industry: Hospital & Health Care
Company size: 51-200 Employees

A practical, good value, enterprise report server tool

Used Daily for 2+ years
Reviewed on 6/12/2016
Review Source: Capterra

Have been using it for 5 years, and now purchased another licence again for a new system.
Features we use:
Designer on server=yes
Designer by users =no
Data grids=yes
Pivot grids=yes
Reports (ie using designer)=yes
Scheduled server=once
Dashboard=no
It doesn't do _everything_ but in terms of basic data grid, reports, pivot it's very good. This is because it's built on DevExpress report designer which is as solid reporting tool.
Essentially the core requirements for reporting, ie user-based variables, parameter customisation, user group security, good web based reporting interface are very good.
It is excellent value for money when compared to other reporting tools on the market, which can easily span into the $10k upwards.
For me, the primary reason is the ease of use for creating and deploying reports. Once I have my SQL query created, just paste it into the designer, save the report, set permissions and you're done. For simple reports I can create them in 5-10 minutes, so that's extremely helpful when managmenet is on your tail to get something sorted. :-)

Pros

Good value, ease of use, practical.

Cons

Some quirks in the how the software auto-configures queries for parameters. Need more options for configuring parameters as its easy to void the use of indexes if you're not careful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dan G.

Generally a good and inexpensive product but it has a lot of issues

Reviewed on 26/03/2015
Review Source: Capterra

Pros:
Inexpensive
Powerful and feature rich
Web deployment capability
Tech support

Cons:
Memory and processing hog. Make sure you have a powerful computer when developing or it will crash far too often.
Doesn't have many bugs but the ones it does are very annoying and impede the use of some features
Very slow to fix bugs
Poor documentation (really poor - you have to contact technical support to learn how to do anything sophisticated)
Last release was extremely poorly conceived, delivered, and poorly communicated. They eliminated some good features and the upgrade wreaked havoc on our installation. We had to downgrade (which is not easy) and rebuild everything. Consequently we are very gun shy about upgrading and are still waiting months later for them to repair the damage form this release.
Examples:
The parameters window no longer displays by default
The output display is limited a window that is too small for some of our wider reports so now there are 2 sets of scroll bars
The moved the function buttons from top right to top left so our logo is crowded between the buttons and the report and looks terrible.
Product management needs a serious overhaul. Both because of the above bumbling and a number of features in the UI that are just plain bad design and need to be removed or fixed. For example:
Displaying the report parameters in a cryptic string in the report header without the option to hide them. Users don't need to see this and if you have a lot of parameters the result is a very long string which detracts from the report aesthetics.
You cannot have report parameters that are strings with commas, such as a company name as it does not work. You have to work around it in a non-elegant way to get it to work. This bug has been outstanding for more than a year. There is a similar problem with strings that contain single quotes (given that this is a SQL based report system you'd think the programmers would have had a clue about this).
If you customize the display of parameters in the report (so you don't get the non-user-friendly cryptic string) every time you edit the report your customizations are overwritten with that ridiculous string. You have to save your customization in a hidden field and copy and paste it back every time.

Note: All of the above has already been communicated to DBXtra. We are still awaiting a resolution.

Rating breakdown

Ease of Use
Customer Support

Alexey C.

OLAP support is a fiction

Reviewed on 25/09/2015
Review Source: Capterra

I see the Features Checklist saying that DBxtra supports OLAP. This is simply not true. You will not find any mention of OLAP support on DBxtra website or documentation besides this news article dating back to 2008: http://www.dbxtra.com/blog/?p=103
DBxtra can't use SSAS or similar OLAP tools as a data source. The built in table pivoting doesn't have multidimensional data processing functionality.

So far I'm having pretty rough experience with DBxtra. After working with it for a month I'm running into numerous bugs and minor annoyances: slow initial load time, various UI elements not working. Customer Support response is very quick, but they can't really solve any of my issues or provide estimates for resolution. Well I guess it's what you get for this kind of price.

Rating breakdown

Ease of Use
Customer Support

Martyn A.

Best Report Writer and Best Support Available

Reviewed on 12/05/2015
Review Source: Capterra

We did a substantial amount of market testing before deciding on which product to settle on.

We needed to improve the quality of our reports, make data easier to understand for our end users and reduce the development time associated with report generation.

We evaluated a number of other competitors. We found the service to be reasonable with most of the companies we evaluated. In some products, we found very advanced features, but the development cycle would require lots of coding. We were looking for a solution that would steamline the report creation process and offer a powerful set of tools for visualising and presenting data back.

After we became disillusioned with the 4th product we tried, we moved over to testing DBxtra.

With DBxtra we had created and deployed our first report in less than 3 days (compared to over 7 with the other products)

DBxtra works like this: You build an underlying query using a visual query builder - from this you effectively have 4 separate methods of manipulating the data:

- Data Grids

- Pivot Tables

- Reports

- Dashboards

Go the website to see these.

But why am I actually writing this review?

During our testing of this product, the service and support we received was literally the best we've experienced. The friendly and experienced team at DBxtra never made us wait long for an answer to a support email and on a number of occasions they screen shared with us to provide advice. In about 5 situations, our requirements needed code changes in asp pages. Each time, they went away, researched our problem and came back and implemented it for us.

As part of our purchase we agreed on some customization work that needed to be done at short notice. We were a little worried about whether the quality of the service would drop off after we paid. When our customisation was not completed we sent an email to ask what was going on at 23:00 - only to get an instant reply to say that it had taken longer than planned due to a major storm, but they were staying with it until it was done. It was completed at around 02:00 - and was done so because the DBxtra team understood we needed it for showcase to a client the next morning and they delivered on their promise.

That's all there is to say really.

Rating breakdown

Ease of Use
Customer Support

Richard F.
Industry: Information Technology & Services
Company size: 2-10 Employees

Best Value BI Platform. Excellent Support.

Used Daily for 2+ years
Reviewed on 26/12/2016
Review Source: Capterra

We have used DBXTRA for over 5 years with a national user base accessing through IIS. Our customers love the simplicity of the UI, the rich features and we love the reliability and support.

We highly recommend this product!

Pros

Ease of use, quick deployment, rich features.

Cons

No significant cons. For secure web deployment, you need to do in-house IIS set-up but it's expected, relatively straightforward and allows you to integrate into a custom web gateway.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.3/10
Based on 51 user ratings
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DBxtra Pricing

DBxtra Pricing

Starting from
US$3,700.00
Free Trial
One Time License
Value for money

Bundle 1: $3,700 one time fee for 1 designer and 5 viewer users

Bundle 2: $4,700 one time fee for 1 designer, 5 viewer users, and a schedule server

Bundle 3: $7,900 one time fee for 1 designer, unlimited viewer users, a schedule server, and XL reporting service.

Bundle 4: $8,900 one time fee for 5 designers, unlimited viewer users, a schedule server, and XL reporting service.

Bundle 1: $3,700 one time fee for 1 designer and 5 viewer users

Bundle 2: $4,700 one time fee for 1 designer, 5 viewer users, and a schedule server

Bundle 3: $7,900 one time fee for 1 designer, unlimited viewer users, a schedule server, and XL reporting service.

Bundle 4: $8,900 one time fee for 5 designers, unlimited viewer users, a schedule server, and XL reporting service.

Value for Money
5/5
Based on 51 user ratings
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DBxtra Features

DBxtra Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customisable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualisation
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.4/5
Based on 51 user ratings
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Categories

Additional information for DBxtra

Additional information for DBxtra

Key features of DBxtra

  • Ad Hoc Reports
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Sales Reports
  • Scheduled / Automated Reports

DBxtra FAQs

DBxtra FAQs

Below are some frequently asked questions for DBxtra.

Q. What type of pricing plans does DBxtra offer?

DBxtra offers the following pricing plans:

Starting from: US$3,700.00

Pricing model: One Time License

Free Trial: Available

Bundle 1: $3,700 one time fee for 1 designer and 5 viewer users Bundle 2: $4,700 one time fee for 1 designer, 5 viewer users, and a schedule server Bundle 3: $7,900 one time fee for 1 designer, unlimited viewer users, a schedule server, and XL reporting service. Bundle 4: $8,900 one time fee for 5 designers, unlimited viewer users, a schedule server, and XL reporting service.

Q. What are the main features of DBxtra?

DBxtra offers the following features:

  • Ad Hoc Reports
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Sales Reports
  • Scheduled / Automated Reports

Q. Who are the typical users of DBxtra?

DBxtra has the following typical customers:

Small Business, Mid Size Business

Q. What languages does DBxtra support?

DBxtra supports the following languages:

English

Q. What type of pricing plans does DBxtra offer?

DBxtra has the following pricing plans:

One Time License

Q. Does DBxtra support mobile devices?

We do not have any information about what devices DBxtra supports

Q. What other apps does DBxtra integrate with?

DBxtra integrates with the following applications:

Acumatica Cloud ERP, Mailchimp, Marketo Engage, SAP Concur, Salesforce Marketing Cloud, SugarCRM, SurveyMonkey, Twitter, Wordpress, Xero

Q. What level of support does DBxtra offer?

DBxtra offers the following support options:

Knowledge Base, Online Support, Phone Support