--- description: Learn how Purplepass can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Purplepass Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Purplepass](/software/106187/purplepass) # Purplepass Canonical: https://www.getapp.co.nz/software/106187/purplepass Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/106187/purplepass?page=2) > Purplepass is the cloud ticketing platform built for theatres, universities, festivals, and any live event. Embed a branded checkout, offer interactive seat maps, manage passes and merch, scan tickets offline, view real-time analytics, and get 24/7 US-based support. > > Verdict: Rated **4.9/5** by 304 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Purplepass 1\. Branded, secure checkout Keep fans on your domain and under your logo while meeting PCI-DSS level 1 standards. 2. Unlimited ticket types Offer reserved seats, GA, multi-day passes, bundles, upgrades, and donations from a single inventory. 3. Free interactive seat maps Our design team builds mobile-friendly maps that mirror your venue’s exact layout at no extra charge. 4. Complete box-office toolkit Desktop POS, mobile terminals, and wireless scanners process cash, cards, comps, and contactless entry, all synced to the cloud. 5. Real-time analytics Dashboards reveal which channels convert, when doors peak, and where revenue grows so marketing and finance stay aligned. 6. Marketing firepower Generate unlimited promo codes, schedule SMS blasts, and track every UTM to see true campaign ROI. 7. Seamless integrations Connect to TouchNet, Authorize.net, PayPal, Bluefin, and over 6,000 apps via Zapier. Single Sign-On ensures frictionless campus access. 8. Hardware provided Hit volume milestones to receive scanners, printers, and kiosks at no cost, ready to plug-and-play on show day. 9. 24/7 live support US-based experts answer calls for both organisers and ticket buyers, plus free onboarding and training. 10. Flexible payouts Use Purplepass processing for rapid deposits or bring your own merchant account and receive funds directly. Purplepass bundles the technology, hardware, and human support you need to sell out shows, shorten lines, and keep stakeholders smiling—no long-term contracts or hidden fees required. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 304 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Purplepass - **Location**: San Diego, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: SERVICE FEES \* Online sales - 2.5%, $0.99/ticket \* Online sales (Non-profit) - 2.0% + $0.99/ticket \* Box office sales - FREE \* COMPs - FREE \* Gustlist - FREE \* Free tickets - FREE \* Phone orders - FREE \* Shipped orders - FREE (Customer just pays shipping) \* Building seating maps - FREE \* Volume discounts available \* License pricing available as low as $0.35/ticket CREDIT CARD PROCESS \* Online sales - 3% \* Box office sales - 2.5% + $0.25/transaction PRINTED MATERIAL \* Thermal Tickets: $0.10/ticket \* Full Color Tickets: $0.12/ticket OTHER PRICING DETAILS \* No signup fees \* No monthly/annual fees \* Equipment may be provided for free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Russian, Spanish - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Artist Management - Attendance Management - Attendance Tracking - Attendee Management - Attendee Segmentation - Badge Printing - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Class Scheduling - Commenting/Notes ## Integrations (18 total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - HubSpot CRM - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems - Twilio - WordPress ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.getapp.co.nz/directory/86/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.getapp.co.nz/directory/86/ticketing/software) - [Admissions Software](https://www.getapp.co.nz/directory/907/admissions/software) - [Event Booking Software](https://www.getapp.co.nz/directory/1107/event-booking/software) - [Event Check In Software](https://www.getapp.co.nz/directory/1135/event-check-in/software) - [Festival Management Software](https://www.getapp.co.nz/directory/1309/festival-management/software) ## Alternatives 1. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5774 reviews) 2. [TicketSource](https://www.getapp.co.nz/software/104919/ticketsource) — 4.8/5 (542 reviews) 3. [Beyonk](https://www.getapp.co.nz/software/2063767/beyonk) — 4.9/5 (167 reviews) 4. [Showpass](https://www.getapp.co.nz/software/116259/showpass) — 4.7/5 (406 reviews) 5. [Ticket Tailor](https://www.getapp.co.nz/software/111155/ticket-tailor) — 4.9/5 (595 reviews) ## Reviews ### "FTMP Events" — 5.0/5 > **Gregory** | *11 November 2018* | Music | Recommendation rating: 10.0/10 > > **Pros**: Low fees for customers, no minimum sales limits for promoters, great customer service and very quick turn-around > > **Cons**: Only thing that causes some confusion is the ticket links re-direct to a large string. Like http://www.purplepass.com/DOYLE122118 when loaded, turns into https://www.purplepass.com/\#170920/FTMP\_Events-DOYLE\_(legendary\_ex-guitarist\_of\_The\_Misfits)-Buffalo\_Iron\_Works-December-21-2018.html > > Purplepass has been FTMP Events' ticketing service for over 5 years, and we stick with it due to the reliability and great service. We highly recommend them to anyone interested in selling tickets online for event(s). ----- ### "Customer service is second to none" — 4.0/5 > **Cliff** | *24 March 2025* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: Their excellent customer service and the flexibility of the PurplePass site > > **Cons**: I wish my users could login and have access to their purchasing history and available discounts. > > Our university made the transition to PurplePass in December of 2022. It was a challenge to make the change from our previous, more familiar, ticketing system to a less familiar one, but the staff at PurplePass was available to answer each one of my questions. My needs were fairly complex, at least they were in my eyes as I had several categories of customers who needed to receive discounts at a variety of different rates. The PurplePass system allowed me to create a coupon code for each customer type and for each individual theatre patron. The PurplePass ticketing system is a robust one with many features. I find I am still learning about new features all the time. The PurplePass people send out newsletters regularly to help their clients familiarize themselves with new possibilities that can improve sales. Without the help of the team at PurplePass, I'm sure I would've been unable to meet my customers' needs in a timely fashion. The PurplePass team also provided ticket scanners and other pieces of equipment for our use. They have just upgraded our equipment and I am very pleased with the result. In addition, the PurplePass team has been especially helpful during a transition between ticket sales personnel, providing personalized training for my new ticket sales person. It's this level of customer service that has made my PurplePass experience such a positive one. The software itself allows me to create an attractive online event that is easy for my customers to navigate. The system provides the option for my customer to print a PDF copy of their ticket or to bring a QR code to the theater for scanning. Social media links, mass mailings, and robust data reporting are just a few of the services provided by the PurplePass platform. While no ticketing system is perfect, the PurplePass system, along with the technical support that they provide, has proven to be an invaluable asset to my Theatre program. I highly recommend PurplePass. Dr. R. Cliff Thompson Director of Theatre Freed-Hardeman University \[sensitive content hidde\] ----- ### "Purplepass Ticketing Review" — 3.0/5 > **Jen** | *17 January 2018* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Customer service was fantastic - I worked with one of the customer rep, he was responsive and super helpful\! I had a unique ticketing need for a multi-day film festival and he was able to help me figure out a variety of ticketing solutions for a complex project. > > **Cons**: The only negatives would be with the ease of using the platform. It's a complicated back end, difficult to figure out where things are to make updates without having a customer service rep support. For a complex project this is not going to be a self-serve platform. ----- ### "First time Purplepass user" — 4.0/5 > **Lavanya** | *6 March 2026* | Music | Recommendation rating: 8.0/10 > > **Pros**: It has good customization capabilities. Reporting is very detailed. Their support is very good when we reach a human. > > **Cons**: Probably more beginner-friendly videos explaining what not to do also. The AI needs more training for support > > Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it. ----- ### "PurplePass is Excellent\!" — 5.0/5 > **Denyse** | *1 May 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Customer Service is the best\! We are a bit on the technically challenged side, but the patience and persistence of the staff at PurplePass got us up and running in good form. I can't over state how helpful and clear the communication from \[sensitive content hidden\] was to help us navigate a rather complex and secure process. > > **Cons**: Covid rules made a bit of a mess, but with the help of the staff we were able to sort it out and NOW the rules are over\!\! Reason to celebrate\!\! > > ALL EXCELLENCE ALL THE TIME\!\! We switched from another ticket sales service to find a friendly, affordable, easy to use process. We have been delighted with the results of using PurplePass. I can set up events, I can clone events, I can customize events\! Our attendees are able to use the site with very little assistance. It's been a good switch. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/106187/purplepass?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/106187/purplepass) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data