---
description: Learn how Donately can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Donately Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [Donately](/software/106107/donately)

# Donately

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> Online fundraising platform for nonprofits, schools and churches. Campaign pages, embeddable donation forms, and powerful integrations.
> 
> Verdict: Rated **4.4/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Donately

1 · Customizable Donation Forms That Fit Your Website&#10;Create fully branded donation forms and embed them directly on your website, or share them as a hosted page if you don't have one. Customize donation frequencies, the steps in the giving flow, suggested amounts, and options like eCards. Donors can give by card, ACH, PayPal, Apple Pay or Google Pay, and can choose to cover your processing fees.&#10;  &#10;2 · Campaign Pages and Ready-to-Use Templates&#10;Launch peer-to-peer, event or seasonal campaigns on branded campaign pages with a goal, a story and live progress. Structured templates and fundraising playbooks in the Campaign Marketplace help your team launch faster from proven frameworks.&#10;  &#10;3 · Event Tickets, Merchandise and Sponsorships in One Checkout&#10;Sell tickets, merchandise, memberships and sponsorships alongside the ask. A supporter buys a table, adds a shirt and rounds up with a donation — one checkout, one receipt, one donor record.&#10;  &#10;4 · Native Integrations and an Open API&#10;Connect Donately to Salesforce, HubSpot, Mailchimp, Constant Contact, Slack and Google Analytics. Build custom workflows through Zapier, or use the open REST API and MCP server to work against Donately directly.&#10;  &#10;5 · Recurring Giving and Automated Receipts&#10;Support one-time and recurring donations across nine frequencies from daily to annual, with automated receipts and confirmation emails. Donors manage their own plans and you're alerted when a payment fails.&#10;  &#10;6 · Filtered Reporting and Exportable Data&#10;Real-time reporting with filtering and exportable donor data to track performance, manage records and support financial reconciliation.&#10;  &#10;7 · Real Human Customer Support&#10;Every organization reaches responsive human support — whether you're launching your first form or running complex campaigns.&#10;  &#10;8 · Transparent Pricing with Full Feature Access&#10;Every pricing tier includes the same full feature set, so no capability sits behind a higher plan. Donors are never asked to tip.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Donately
- **Location**: San Diego, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Donately offers transparent, scalable pricing designed to grow with your fundraising. Platform fees range from 4% to 0%, depending on the plan you choose. All tiers include full access to the complete fundraising platform — there are no feature restrictions or gated tools.&#10;&#10;Organizations can start with the Free plan at $0/month with a 4% platform fee, move to the $99/month plan with a reduced 2% platform fee, or choose a $5,000 one-time plan with 0% platform fees on up to $1 million in processed donations. Standard payment processing fees through Stripe or PayPal apply separately.&#10;&#10;This flexible structure allows organizations to select the option that best fits their fundraising volume and budget, while maintaining access to the same donation forms, recurring giving tools, peer-to-peer campaigns, cart items, campaign templates, native and custom integrations, reporting, and human customer support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Latvia and 21 more

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Communication Management
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export

## Integrations (42 total)

- ActiveCampaign
- Apple Pay
- Campaign Monitor by Marigold
- Capsule
- Capsule
- Constant Contact
- Double the Donation
- Gmail
- Google Analytics 360
- Google Tag Manager 360
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fundraising Software](https://www.getapp.co.nz/directory/169/fundraising/software)

## Related Categories

- [Fundraising Software](https://www.getapp.co.nz/directory/169/fundraising/software)
- [Donation Management Software](https://www.getapp.co.nz/directory/167/donation-management/software)
- [Charity Software](https://www.getapp.co.nz/directory/775/nonprofit/software)

## Alternatives

1. [Donorbox](https://www.getapp.co.nz/software/108833/donorbox) — 4.8/5 (625 reviews)
2. [DonorPerfect](https://www.getapp.co.nz/software/91736/donorperfect-fundraising-software) — 4.5/5 (1481 reviews)
3. [Givebutter](https://www.getapp.co.nz/software/114523/givebutter) — 4.8/5 (872 reviews)
4. [Zeffy](https://www.getapp.co.nz/software/2046275/zeffy) — 4.8/5 (496 reviews)
5. [Bonterra Network for Good](https://www.getapp.co.nz/software/2035471/network-for-good) — 4.6/5 (938 reviews)

## Reviews

### "A really useful tool with a great team of people running it" — 5.0/5

> **Jennifer** | *9 March 2020* | Music | Recommendation rating: 8.0/10
> 
> **Pros**: As a small business owner and somebody who just wants to make a difference and teach her students to do so as well this is perfect for us. The folks that donate to our program never have a problem using the software and whenever we've run into trouble someone from the team always responds and fixes the issue. I'm hoping to grow with this software and this organization.
> 
> **Cons**: I wish there was another option besides using striped when it comes to accepting the donations. I don't understand why it is that it should cost so much especially since this is all about charity giving back to your community. That being said the format of the software is very good as I said before and the customer service makes up for what I think is pretty hefty when it comes to how much money is taken from our organization being able to help people. Another thing I would really like is it there would be a way to make an app for Android and iPhones. It would be so much simpler for us to promote and use. But again I guess that probably will come with time.

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### "NGOs' True Friend" — 4.0/5

> **Nipuna** | *27 March 2019* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: We can create forms to accept donations and can customize the form accordingly. It is able to share the campaign easily to reach more people.  There is no monthly fee or other hidden fees, just only a processing fee charging per donation which is really helpful.
> 
> **Cons**: Need more support to Asian Countries. Not getting any notification when recurring donation stops. Need features to customize the donation page more.
> 
> It is really helpful service to NGOs and Start-ups. The features and support from staff, leads me to recommend this to worldwide users.

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### "It's fine" — 3.0/5

> **Matthew** | *9 March 2020* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: It takes the money. It maintains decent records. It hasn't been hacked.
> 
> **Cons**: The fees are a little higher than some comparable products and we use them when we can.

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### "Small nonprofits may benefit big\!" — 4.0/5

> **Brianna D.** | *31 March 2019* | Higher Education | Recommendation rating: 6.0/10
> 
> **Pros**: Coming from the nonprofit industry, I am no stranger to fundraising software. I've used Donately in a program assistant capacity. A cool thing is that you don't pay monthly. You pay per donation, which helps small nonprofits (this could also be a con for some). However, focusing on larger, fewer gifts rather than a bunch of little ones -- the per donation fee wasn't horrible for us. Having this tool made us more legit rather than relying on PayPal or a common third party app.
> 
> **Cons**: Customer service could be improved, but thankfully we didn't have too many issues.

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### "Easy way for rookies to handle the donations" — 4.0/5

> **Jonathon** | *6 July 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: It was easy to set up for our team, even for a rookie like myself. I had it easily set up and we started receiving donations almost immediately. The graphs and visuals really helped us to see how we were doing and to see where most of our money was coming from.
> 
> **Cons**: As convenient as this is, for us it still does not replace traditional fundraising, a lot of people in our community prefer good old cash donations so this program was not necessarily as useful to us as we had hoped.

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## Links

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| en | <https://www.getapp.com/nonprofit-software/a/donately/> |
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| fr-CA | <https://fr.getapp.ca/software/106107/donately> |
| nl | <https://www.getapp.nl/software/106107/donately> |
| nl-BE | <https://www.getapp.be/software/106107/donately> |

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