Databox
About Databox
Databox is a cloud-based business analytics tool that allows users to create custom analytics dashboards incorporating data from multiple sources, which can be viewed on any device. The system is designed for marketers, analysts, and CEOs, and offers one-click integrations with a range of cloud services and databases for data import, as well as an API for custom integrations.
The Databox Designer allows users to build KPI dashboards using a drag-and-drop editor, with the ability to customize views by changing data visualizations and adding metrics. Data from multiple sources can be displayed without requiring any code, and users can control access to their datawalls by restricting permissions and IP addresses. Live previews let users view data in real time, and the query builder can be used to import custom metrics, events, statistics, and goals. Users can also control advanced settings for each metric, such as modifying time intervals, currencies, and chart formats.
The Databox apps for iOS and Android automatically deliver daily scorecards to users’ mobile devices at specified times, and weekly summaries containing metrics selected by users. Alerts are also automatically generated when trends emerge or sudden changes occur. Data can be annotated in the mobile app, and shared with teammates, and passcodes or Touch ID can be enabled to ensure that data is kept secure.
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- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good paid tool to visualize all your numbers
Reviewed on 26/12/2022
Databox saves a lot of time when you need to present multiple reports as you can just do that by...
Databox saves a lot of time when you need to present multiple reports as you can just do that by creating a template and just changing the date range as and when required.
Pros
Databox reporting tool makes your life easy as it has a simple drag and drop interface to generate reports. It also has option to use predefined templates that make it easy for you to create reports from scratch. Databox tool links with multiple datasource and also allows you to create custom formulas and metrics to be used in the reporting.
Cons
There is a lag in the data numbers to get updated. There should be an option to set up the refresh interval manually as per the convenience.
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product and Support!
Reviewed on 14/12/2022
Overall, It's very friendly to use, especially the way to organize templates to share across client...
Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues
Pros
I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.
Cons
I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Significant Issues With Platform Uptime, Very Buggy And Stopped Syncing With Google Analytics
Reviewed on 19/01/2023
Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not...
Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not reliable. We'd often show up for a client meeting, only to find out that the system had gone down a few minutes before. There was one point where it was down for nearly 3 weeks in a row. Their support took several hours to respond. Their response typically was, "Our developers fixed this, please try again." When we went to check, it would still have the same issues. We had dozens upon dozens of support tickets. They ended up assigning an account manager to us. While the account manager was friendly, their job was simply to check their uptime... Most emails were, "It still isn't working, I'll recheck with the developers." Toward the end of our contract, we reached out to ask for a credit due to the downtime. They responded by saying they have no flexibility and don't offer credits or refunds. It is so bizarre to me that a company would have a platform with so much downtime but will not reimburse you for the time their solution is unavailable. We ended up switching to Google Data Studio and hiring someone on UpWork to recreate the reports.
Pros
The drag-and-drop reports looked nice and made it easy to create visualizations.
Cons
The platform was constantly going down. We had significant outages for the platform and their ability to sync with Google Analytics. This caused our reporting to display incorrect data, if it showed data at all.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a Platform that checks all the boxes!
Reviewed on 30/04/2020
Pros
The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.
Cons
I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.
Reasons for Switching to Databox
Overall, I chose Databox over alternative products because I really enjoyed the UI for Databox the most and this is really important to people who will be the ones seeing these dashboards. For my colleagues, having dashboards that are very aesthetically pleasing makes a huge difference and Databox had the best looking platform out there (of course on top of all the other awesome features they offered as well). Although other competitors of Databox had very similar features, I chose Databox because it seemed to have the highest level of flexibility I wanted in an analytics platform as well as the nicest interface.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great User-Friendly Reporting Software!
Reviewed on 13/06/2022
Databox is an extremely user-friendly, helpful data visualization tool that keeps all of your data...
Databox is an extremely user-friendly, helpful data visualization tool that keeps all of your data in one beautiful report. It's so easy to provide insights to clients and it is an essential reporting software to our advertising agency.
Pros
The ability to share a report dashboard link directly with clients was an absolute game-changer. Not only do we have beautiful reports with clearly defined metrics and KPIs, but we also have live dashboards that answer any client questions on the spot. It is easy to create, maintain, and update dashboards throughout the month. Great reporting software for agencies!
Cons
The integrations to data sources are wonderful, however, there seems to be a lag with the data– the numbers don't always align with the live metrics we see in our ad platforms. We are an agency that loves data, so I wish you could customize the date ranges more than simply daily, weekly, or monthly. Overall, great software with very minor cons.
Databox FAQs
Below are some frequently asked questions for Databox.Q. What type of pricing plans does Databox offer?
Databox offers the following pricing plans:
- Starting from: US$47.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Track & improve your performance at an affordable price. We offer a 15-day free trial of any paid plan, no credit card required. We also provide extensive setup help to users for free as part of onboarding. Free: $0, includes up to 3 Data Source Connections + 3 Databoards + 5 users + daily data refresh Starter: starts at $91/month Professional: starts at $169/month Performer: starts at $289/ month Learn more about our pricing & packaging here: https://databox.com/pricing
Q. Who are the typical users of Databox?
Databox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Databox support?
Databox supports the following languages:
English
Q. Does Databox support mobile devices?
Databox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Databox integrate with?
Databox integrates with the following applications:
AWeber, AccuRanker, ActiveCampaign, Ahrefs, Amazon Redshift, Asana, BigCommerce, Bitbucket, Calendly, CallRail, Campaign Monitor by Marigold, Chartbeat, ClickUp, Constant Contact, Copper, Drift, Drip, Eventbrite, FreshBooks, GitHub, Gmail, Google Ads, Google Analytics 360, Google Search Console, Google Sheets, Harvest, Help Scout, Hootsuite, HubSpot CRM, HubSpot Marketing Hub, HubSpot Service Hub, Instagram, Intercom, Intrix CRM, Jira, Jotform, Kit, Klaviyo, Kommo, Lead Gen & CRM (formerly SharpSpring), LinkedIn for Business, Mailchimp, MailerLite, Make, Marketo Sales Connect, Matomo, Meta for Business, Microsoft SQL Server, Mixpanel, Moz Pro, MySQL, Ortto, PayPal, Pipedrive, PostgreSQL, ProfitWell, QuickBooks Online, Recurly, SMS Reviews, Salesforce Marketing Cloud Account Engagement, Salesforce Platform, Semrush, SendGrid, Seventh Sense, SharpSpring Ads, ShipStation, Shopify, Slack, Snowflake, StackAdapt, Stripe, SurveyMonkey, TeamWorks, Trello, Twilio, Twitter/X, Typeform, Vimeo, Vtiger CRM, Wistia, WooCommerce, Xero, YouTube Mentions, Zapier, Zendesk Suite
Q. What level of support does Databox offer?
Databox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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