AroFlo
Job management for trade services & project based industries
4.3 /5 (67 reviews) Write a Review!AroFlo Overview
What is AroFlo?
AroFlo is a full featured job management solution for the trades and construction industries that enables organizations of all sizes to automate workflows and streamline administrative tasks. The platform is accessible across a range of mobile devices, enabling users in the field or in the office to stay connected and in full control of their staff and business. The solution’s features help users track jobs, schedule staff, create quotes, record labor, send invoices, order materials, take payments and more.
AroFlo’s job management and tracking features allows users to view all resources and technicians, schedule work weeks in advance, as well as track periodic maintenance. The integrated time billing and timesheet allows time to be booked out directly against a task, ensuring labour costs are allocated correctly. Users can drag and drop to assign field staff to jobs in real time within the calendar, including automatic updates on job changes sent to crews of staff.
AroFlo’s job quoting and estimating capabilities enable users to gain full visibility on estimated costs versus actual costs of a project. Users can set templates from existing quotes for repetitive tasks, as well as import templates into new quotes and adjust quantities for each project. Users can also generate online invoices from out in the field for prompt customer payments. The work order email import feature helps reduce response time to clients by automatically creating a job card including all relevant attachments.
AroFlo helps users automate and manage OH&S and compliance processes across the entire organization with risk assessments, JSAs, and predefined compliance checklists. Automatic notifications and alerts notify staff and management of any issues or incidents immediately. Inventory management features enable users to track parts and materials on the job, and organize stock into multiple locations. AroFlo’s mobile barcode scanner enables users to book materials or add parts to a purchase order.
AroFlo Overview
Pricing
Pricing options
Pricing starts from $39 per month per user with AroFlo Go
Pricing starts from $150 per month for three active users
Enterprise pack: $1200 per month for fifty active users
Add active users: $50 per month
Add other user $10 per month
AroFlo Features
Media
AroFlo Reviews
AroFlo Reviews
Excellent choice for service management
AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.
Terrible customer service, terrible prehistoric browser based product that never evolves
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product.
You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money.
For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.
Does Absolutely Everything!
It was a lot of work to set it up and customise certain areas like invoicing initially back in 2011 but it was well worth it as we more than doubled our turnover in the first year of using it as we could schedule and invoice more effectively and keep track of our inventory so much better.
Great Job Management system
AroFlo has helped with getting all the paperwork in one place.
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Best Trades based job Management Software
Pros
Monthly subscription model.
Customer Service Support & Training
Ability to customise.
The simple reports module, you don't need to be a SQL report writer to get great data simply.
Cons
Aroflo is ideally suited to "service" style work with lots of small jobs. Whilst there have been some great improvements, it is still not the best solution for major projects that may span many months.
Excellent choice for service management
AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.
Pros
Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble.
The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features.
The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.
Cons
There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.
Terrible customer service, terrible prehistoric browser based product that never evolves
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product.
You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money.
For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.
Pros
I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically.
Cons
Customer service is terrible.
Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about.
- Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow.
- Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple.
- Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field
service and a prehistoric method of doing things.
- Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there.
- Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating.
- Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login.
Does Absolutely Everything!
It was a lot of work to set it up and customise certain areas like invoicing initially back in 2011 but it was well worth it as we more than doubled our turnover in the first year of using it as we could schedule and invoice more effectively and keep track of our inventory so much better.
Pros
Love how it incorporates every aspect of the jobs and quoting necessary to run a trades business and scale up. I also love how we can load up documents, make templates, add predescriptions, keep track of our inventory and see marketing reports, invoice and take payments through just this one system. It also integrates to Xero so no double handling.
Cons
I have no issues at all with the system.
Response from AroFlo
Thank you for your review Gill, we value your positive feedback.
Great Job Management system
AroFlo has helped with getting all the paperwork in one place.
Pros
Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone
Cons
Setting up the customised templates. Not Fun
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AroFlo Pricing
AroFlo Pricing
Pricing starts from $39 per month per user with AroFlo Go
Pricing starts from $150 per month for three active users
Enterprise pack: $1200 per month for fifty active users
Add active users: $50 per month
Add other user $10 per month
Pricing starts from $39 per month per user with AroFlo Go
Pricing starts from $150 per month for three active users
Enterprise pack: $1200 per month for fifty active users
Add active users: $50 per month
Add other user $10 per month
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AroFlo Features
AroFlo Features
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Categories
Categories
Additional information for AroFlo
Additional information for AroFlo
Key features of AroFlo
- Crew scheduling
- Custom compliance forms
- Customized checklists
- Facilities management
- Field mobility
- Geo zone scheduling
- Invoice templates
- Job alerts
- Job card photo upload
- Job scheduling
- OHS & compliance
- Periodic / routine maintenance
- Price books
- Proft / loss reports
- Real time tracking
- Service history tracking
- Supplier catalog
- Technician management
- Warranty / service management
- Work order email import
Benefits
AroFlo FAQs
AroFlo FAQs
Below are some frequently asked questions for AroFlo.
Q. What type of pricing plans does AroFlo offer?
AroFlo offers the following pricing plans:
Starting from: US$39.00/month
Pricing model: Subscription
Free Trial: Available
Pricing starts from $39 per month per user with AroFlo Go Pricing starts from $150 per month for three active users Enterprise pack: $1200 per month for fifty active users Add active users: $50 per month Add other user $10 per month
Q. What are the main features of AroFlo?
AroFlo offers the following features:
- Crew scheduling
- Custom compliance forms
- Customized checklists
- Facilities management
- Field mobility
- Geo zone scheduling
- Invoice templates
- Job alerts
- Job card photo upload
- Job scheduling
- OHS & compliance
- Periodic / routine maintenance
- Price books
- Proft / loss reports
- Real time tracking
- Service history tracking
- Supplier catalog
- Technician management
- Warranty / service management
- Work order email import
Q. Who are the typical users of AroFlo?
AroFlo has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid Size Business
Q. What languages does AroFlo support?
AroFlo supports the following languages:
English
Q. What type of pricing plans does AroFlo offer?
AroFlo has the following pricing plans:
Subscription
Q. Does AroFlo support mobile devices?
We do not have any information about what devices AroFlo supports
Q. What other apps does AroFlo integrate with?
AroFlo integrates with the following applications:
Authorize.net, Braintree, Groundplan, MYOB Essentials, MYOB Essentials, QuickBooks Online, Saasu, Stripe, Xero, Xero
Q. What level of support does AroFlo offer?
AroFlo offers the following support options:
Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials
