Employment Hero
About Employment Hero
Employment Hero’s cloud-based HRIS empowers New Zealand businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.
Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.
Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.
Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.
Key benefits of Employment Hero
- Reduce paperwork and save your administration time by automating manual tasks and auto-populating data across the platform.
- Easily manage your hiring process from advertising, interviews, candidate management to onboarding.
- Make employee management easy with electronic timesheets, leave management, rostering, clock in clock out & more.
- Provide better insights with real-time analytics and custom reporting.
- Centralise your data with easy access from anywhere, anytime.
- Employee self-device on desktop, mobile app, and tablet.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Soltuion to our Cost Centre Reporting!
Reviewed on 6/11/2020
We've been using Employment Hero for more than two years now. We started with one entity and then...
We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!
Pros
Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.
Cons
It would be great if it can be linked to the Outlook Calendar!
Response from Employment Hero
Hi Rania,
Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.
Thank you again,
Anna from Employment Hero
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great on paper but lacking smooth functionality
Reviewed on 31/05/2023
Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup...
Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup support for payroll is not helpful.
Pros
One place to store everything HR, keeps everything quick for onboarding and saves time and resources
Cons
Setup was painfully long with minimal help especially with payroll. To the point i had to explain things wrong within the system and explain how to fix it. New employees are not forced to complete there induction and policy content to be considered onboarded and can start the job and not have done anything.
Response from Employment Hero
Hi Jacob,
Thanks for sharing your honest feedback. It's great to hear that the platform's helping you to streamline onboarding and HR admin.
I can also appreciate that set-up was challenging, so thank you for sharing your experience with implementing the platform. We're working on a number of initiatives to streamline this experience in future and this feedback is vital in shaping this.
In terms of the induction and policy content, you should be able to make this mandatory. Please check out our Help Centre for more information: https://help.employmenthero.com/hc/en-au/articles/360004049095-How-do-I-onboard-a-new-Employee-by-Hero-Academy-Training
We appreciate your support.
Many thanks,
Rosie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A timesaving business value HR platform once you get set-up
Reviewed on 31/05/2022
Pros
We effectively use EH as our online HR platform. In this aspect it is spot on with Policies, Compliance, Certifications, HR Docs, Contracts and Onboarding. Very happy to use an Australian company. The guidance templates for HR docs and policies are excellent. Pricing is incredibly efficient. Subscription outsourcing is the now for smart businesses. Payroll Xero integration through EH is much less impressive which is such a shame.
Cons
Minor features are missing. Xero payroll functionality is not good enough - actually that's a major issue. How can you not have YTD available on pay slips?? We've had to revert to Xero's My Payroll, so now staff have 2 platforms to manage. Then the smaller but equally frustrating items - You can enter the public holidays that apply to your location but these aren't reflected in the team leave calendar as an identified PH. Why not? You have already identified then surely the data can be pulled into the team calendar. I submitted questions to the helpdesk and in reply got an answer but got told to sign up for an online Q&A session for future queries. I don't have time for an hour and to have to book in time, I should just be able to email off a question and at some point get and answer. There are other minor frustrations but the overall HR functionality probably outweighs the issues, until we find better.
Response from Employment Hero
Hi Olinka,
Thanks for your review. I'm glad to hear that our templates and cloud-based onboarding and HR is adding value to your business.
We're always working to improve our platform and overall experience, so I have passed on your valuable feedback about the Xero integration to our team. If you'd like to discuss this further, please let me know by emailing [email protected].
Thank you for your support.
Many thanks,
Anna
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HR Saviour!
Reviewed on 8/05/2023
Cannot say enough good things about it. A self-service solution for the entire employee lifecycle.
Cannot say enough good things about it. A self-service solution for the entire employee lifecycle.
Pros
- Automated streamlined onboarding- Benefits and rewards are built-in- Communications options to get out quick messages out to teams- Everything is connected!
Cons
Better access management to features and employee files - security setting and default position on some features can be frustrating.It generates a lot of emails for administrators as employees work through the onboarding process - updates on bank details, updates on super, updates on tax info. You need to know all of it when people change their details, this should be fine-tuned for onboarding
Response from Employment Hero
Hi there,
Thanks for your review! It's wonderful to hear that the platform's streamlined your HR processes and is adding so much value to your business.
I've passed on your feedback about email notifications during onboarding to our product team.
We appreciate your support!
Many thanks,
Rosie
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HR Manager review
Reviewed on 5/05/2023
We have had a really positive experience. For a well priced, off the shelf package it is very...
We have had a really positive experience. For a well priced, off the shelf package it is very good. Service is not always available immediately but is always helpful and friendly. The experience continues to get better as the product constantly improves.
Pros
Great off the shelf product for managing a small to medium size business. There is enough customisation to add the features we need and all of the basic HR functions are available. The service is great (may need to wait for a reply but very helpful and friendly).
Cons
The Certification function is not yet perfect but I'm sure this will evolve with time. Employment Hero continue to develop and enhance the product.
Response from Employment Hero
Hi Sophia,
Thanks for your kind words! It's wonderful to hear that you've had a great experience with Employment Hero.
We truly appreciate your support.
Many thanks,
Rosie
Employment Hero FAQs
Below are some frequently asked questions for Employment Hero.Q. What type of pricing plans does Employment Hero offer?
Employment Hero offers the following pricing plans:
- Starting from: $10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free Trial: $0 HR Premium: $10 per employee / month HR Platinum: $16 per employee / month
Q. Who are the typical users of Employment Hero?
Employment Hero has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employment Hero integrate with?
Employment Hero integrates with the following applications:
Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online Advanced, Quickbooks Online, Saasu, Seek, Slack, Xero, Zapier
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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- Compensation Management Software
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- Employee Recognition Software
- Payroll Software
- Leave Management System Software
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