Employment Hero

4.4 (207)
Write a Review!
The smarter way to manage HR, people, payroll and productivity. For NZ small and medium businesses on the up.

About Employment Hero

Employment Hero’s cloud-based HRIS empowers New Zealand businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.

Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.

Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.


Key benefits of Employment Hero

- Reduce paperwork and save your administration time by automating manual tasks and auto-populating data across the platform.
- Easily manage your hiring process from advertising, interviews, candidate management to onboarding.
- Make employee management easy with electronic timesheets, leave management, rostering, clock in clock out & more.
- Provide better insights with real-time analytics and custom reporting.
- Centralise your data with easy access from anywhere, anytime.
- Employee self-device on desktop, mobile app, and tablet.


Images

Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.
View 6 more
Employment Hero video
Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.

Not sure about Employment Hero? Compare with a popular alternative

Employment Hero

4.4 (207)
VS.
Highly reviewed

Starting Price

$10.00
month
US$14.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

161
159

Integrations

12
40

Ease of Use

4.4 (207)
4.4 (2,157)

Value for Money

4.3 (207)
4.5 (2,157)

Customer Service

4.1 (207)
4.3 (2,157)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Zoho Desk

4.5
#1 Alternative to Employment Hero
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver...

HR Central

0
#2 Alternative to Employment Hero
HR Central is a human resources software that comes with a policy and procedure tracker, payroll management, performance...

SAP SuccessFactors HXM Suite

4.0
#3 Alternative to Employment Hero
SuccessFactors from SAP is a Human Experience Management (HXM) suite covers payroll, employee development, performance...

Xero

4.4
#4 Alternative to Employment Hero
Xero is an award-winning online accounting software designed for small business owners and accountants, available on...

Reviews

Overall rating

4.4 /5
(207)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.1/5

Already have Employment Hero?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 207
Rania
Rania
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Soltuion to our Cost Centre Reporting!

Reviewed on 6/11/2020

We've been using Employment Hero for more than two years now. We started with one entity and then...

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pros

Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Cons

It would be great if it can be linked to the Outlook Calendar!

Response from Employment Hero

Hi Rania,

Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

Thank you again,
Anna from Employment Hero

Joanne
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Practical and Efficient Employment System

Reviewed on 8/08/2019

The set up process is well worth the time invested for the efficiency that follows.
All staff have...

The set up process is well worth the time invested for the efficiency that follows.
All staff have embraced it, with few problems.
The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

Pros

The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
Onboarded new employees is simple.
The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

Cons

Syncing to MYOB AccountRight:
Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
For e.g:
Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
If I set up employees under Salary pay basis I cannot enter entitlements.
Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
Time sheets:
I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.

Response from Employment Hero

Hi Joanne,

Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution.

I have passed your feedback regarding the MYOB integration limitations to our product team.

Thank you again,
The Employment Hero Team

Tim
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Misleading Payroll Products

Reviewed on 1/02/2023

Employment Hero outsources its payroll platform to Paycat, which operates on a separate database...

Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.

Pros

Easily create templates and distribute HR-related documents to employees.

Cons

Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.

Alternatives Considered

Tanda and Xero

Reasons for Switching to Employment Hero

I regretted it.

Response from Employment Hero

Hi Tim,

Thanks for taking the time to leave us this review.

Our payroll platform is owned by us and integrates with our HR platform.

In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new

Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives.

If you'd like to discuss your concerns further, please feel free to reach out to us at [email protected].

Many thanks,
Rosie

Jacob
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great on paper but lacking smooth functionality

Reviewed on 31/05/2023

Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup...

Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup support for payroll is not helpful.

Pros

One place to store everything HR, keeps everything quick for onboarding and saves time and resources

Cons

Setup was painfully long with minimal help especially with payroll. To the point i had to explain things wrong within the system and explain how to fix it. New employees are not forced to complete there induction and policy content to be considered onboarded and can start the job and not have done anything.

Response from Employment Hero

Hi Jacob,
Thanks for sharing your honest feedback. It's great to hear that the platform's helping you to streamline onboarding and HR admin.

I can also appreciate that set-up was challenging, so thank you for sharing your experience with implementing the platform. We're working on a number of initiatives to streamline this experience in future and this feedback is vital in shaping this.

In terms of the induction and policy content, you should be able to make this mandatory. Please check out our Help Centre for more information: https://help.employmenthero.com/hc/en-au/articles/360004049095-How-do-I-onboard-a-new-Employee-by-Hero-Academy-Training

We appreciate your support.

Many thanks,
Rosie

Kerry
Kerry
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love the platform, makes on boarding new employees a breeze.

Reviewed on 8/03/2018

Time - This software has saved my sanity in on boarding new employees and now we have over 100...

Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

Pros

Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees.

The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

Cons

I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information

I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

Response from Employment Hero

Hi Kerry,

Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval!

Thanks again,
The Employment Hero Team

Showing 5 reviews of 207 Read all reviews

Employment Hero FAQs

Below are some frequently asked questions for Employment Hero.

Employment Hero offers the following pricing plans:

  • Starting from: $10.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free Trial: $0 HR Premium: $10 per employee / month HR Platinum: $16 per employee / month

Employment Hero has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

Employment Hero supports the following languages:

English

Employment Hero supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Employment Hero integrates with the following applications:

Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online, QuickBooks Online Advanced, Saasu, Seek, Slack, Xero, Zapier

Employment Hero offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Employment Hero.