OneCause

OneCause

Fundraising auction & event management software

4.5/5 (31 reviews)

OneCause Overview

BidPal is a fundraising auction and event management platform with which enterprises can manage auctions, events, online donations and ticketing. Users can also manage item procurement and tracking, payments and receipts as well as guest registrations.

BidPal aims to simplify the planning of fundraising auctions and events by enabling users to manage auction item packaging, gift certificates and acknowledgements and, further, track donor contributions, ticket purchases and seating requests. BidPal also aspires to streamline the registration process by offering an express auction checkout option. Besides event planning, BidPal provides users with the tools to engage donors and promote events. To enhance auction engagement and promotion, users can create microsites, provide sponsors with additional online exposure and project real-time silent auction bids via scoreboards. Moreover, users can encourage donors to bid using the BidPal native mobile application on iOS and Android as it affords donors the flexibility to bid anytime, anywhere.

BidPal includes reporting and analytics technology to help users convert collected event data into actionable items. Users can generate reports to assess items such as bidder activity, proceeds by category or payment history. BidPal also integrates with SmartPay Anywhere, BidPal’s own payment processing, registration and checkout software. With SmartPay integration, guests can receive invoices instantly and users can process ticket sales, auction items, fixed price merchandise and donations easily at all times.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

OneCause Reviews

Overall rating
4.5/5
97% positive reviews
20
Excellent
10
Very good
0
Average
1
Poor
0
Terrible
Verified Reviewer

Peer-to-peer fundraising platform

Used Daily for 1+ year
Reviewed on 25/07/2019
Review Source: Capterra

We're using OneCause to build our peer-to-peer fundraising program. So far so good!

Pros

The company is really responsive to my feedback, and has already made several changes in response to my concerns. I truly appreciate how much my input is valued.

Cons

Donors can set up recurring donations. But customization of donation forms is limited, and recurring donations are set up by OneCause in Stripe as subscriptions. Apart from the donor's initial donation, there is no record in our OneCause database of any recurring donations. So, for example, a donor set up a $200 monthly donation - we were notified of the first donation but when we log in to OneCause it appears that only one donation was ever made. We need to log in to Stripe (and manually download the data) to get information about the donor's subsequent monthly gifts.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Penne H.

Unbelievable support - like having three more employees pitching in.

Used Daily for 6-12 months
Reviewed on 11/09/2018
Review Source: Capterra

The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.

Pros

The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.

Cons

I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tammy B.

I've used it for 5 years now and appreciate the many facets of the software, esp. the reports.

Reviewed on 22/03/2016
Review Source: Capterra

While I appreciate BidPal very much and see how it's benefited our organization through the years, I still think the cost is much too high considering the high cost of the add-ons. The auction listings are still far too limiting. I've submitted various ideas through the years, but none have been brought to fruition. There should be the ability to be able to modify the appearance of the font, so that certain words stand out to the bidder. Bold, underline, italics are basic things that should easily be able to be accommodated, not to mention color. When many events are held in the evening when cocktails are being served, the improvement of the fonts would help to alleviate many words in a description (that our PRIZE DONORS want to see) running together and not being fully comprehended.

The second thing that needs some upgrading is the auction portal that the bidders see. While it is easy to add a banner and colors to spruce things up, it is too wordy and there are too many choices which can be confusing for first time bidders. I think that it inhibits pre-bidding for that reason and guests have to wait to get to the event to feel comfortable in being trained.

The pros are equal in that the reporting capability and payment/supporters area is very helpful and well laid out. Of immense value!

Response from BidPal

Tammy, we appreciate the feedback!

BidPal is proud to offer several Mobile Bidding and Fundraising Software packages at varying price points to meet the budget of any nonprofit. Our Full Service Mobile Bidding pricing options are among the industry's lowest.

Your additional feedback has been forwarded along to our development team who is always looking for ways to further enhance our product. We encourage you to continue sharing your thoughtful suggestions via our idea exchange at bidpal.com/share-an-idea/

Best,

Joshua Meyer
Marketing Director

Rating breakdown

Ease of Use
Customer Support

Verified Reviewer

Good Option for Mobile Bidding

Used Other for 1+ year
Reviewed on 5/03/2019
Review Source: Capterra

It was a good initial foray into mobile bidding for the silent auction at our fundraiser, but we did not use them again the next year. We found another option that was more user friendly and was able to avoid the glitches that we had experienced with BidPal. I will say again - their customer service was excellent and I have not used them since they became OneCause.

Pros

The move to mobile bidding was a big deal for our annual fundraising event. BidPal (now OneCause) fit the bill at the time. The rep was fantastic and the customer services is excellent. The app was not hard to use, but has its drawbacks. I used this in late 2017, so things may have changed or improved since then. Our guests did like the change to mobile bidding even with the hiccups.

Cons

We ran into some glitches at the event. Live auction items appeared in the app for bidding when they were supposed to remain separate. This issue was fixed quickly. If a winning bidder changed their mind, the item automatically reverted to the next highest bidder and charged their card. Caused me a few problems after the event, but their customer service was excellent and helped me through the issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Rebecca W.

Doubled our auction revenue and saved us hundreds of hours (and throusands of dollars) in manpower

Used Other for 2+ years
Reviewed on 10/09/2018
Review Source: Capterra

This has been a GAME CHANGER for our charity. We went from labor intensive registration, to pen-snatching melt downs during auction, to no less than 40 hours of payment reconciliation post event to a beautiful, easy, online platform that brought us efficiency of time and money. Worth the investment.

Pros

It's hard to pick a MOST...but I'm going to go with the efficiencies gained on entire event process (planning, execution, payment) and ease of use (complete training and support every step of the way).

Cons

I wish we could route money to two separate accounts within the same event - general and gaming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

OneCause Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

BidPal offers tiered pricing, dependent on the number of events.

For accurate price information, contact BidPal directly.

OneCause Features

  • Activity Tracking
  • Billing & Invoicing
  • Electronic Payments
  • Inventory Management
  • Inventory Tracking
  • Reporting & Statistics

  • API
  • Accounting Integration
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Client Portal
  • Customer Database
  • Customisable Reporting
  • Data Import/Export
  • Document Management
  • Invoice Management
  • Reminders
  • Search Functionality
  • Third Party Integration

Additional information for OneCause

Key features of OneCause

  • Accounting reconciliation
  • Action management
  • Activity management
  • Activity tracking
  • Assignment management
  • Bid management
  • Bidder management
  • Billing & invoicing
  • Campaign planning
  • Collections management
  • Electronic payments
  • Event tracking
  • Inventory control
  • Inventory management
  • Inventory tracking
  • Live auction
  • Mobile alerts
  • Mobile donations
  • Online auction
  • Online bidding
  • Package tracking
  • Planning tools
  • Procurement management
  • Progress reports
  • Progress tracking
  • Proxy bidding
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Receipt management
  • Recurring tasks
  • Registration management
  • Reporting & statistics
  • Silent auction
  • Social advertising
  • Summary reports
  • Task planning
  • Task tracking
  • Ticket management
  • Tracking features
  • Watch list

Benefits

  • BidPal is available as a native mobile app on iOS and Android, providing donors with the flexibility to bid on their mobile at any time from anywhere.

  • BidPal offers comprehensive reports and analytics, enabling users to convert auction and event data into actionable information.

  • Users can initiate a Text2Give service, permitting donors to donate quickly and simply via text message.

  • BidPal integrates with SmartPay Anywhere, allowing users to process tickets sales, auction items and donations easily.

  • BidPal incorporates customizable scoreboards, offering event attendees real-time status updates on current bids.

  • OneCause FAQs

    Below are some frequently asked questions for OneCause.

    Q. What type of pricing plans does OneCause offer?

    OneCause offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    BidPal offers tiered pricing, dependent on the number of events.

    For accurate price information, contact BidPal directly.

    Q. What are the main features of OneCause?

    OneCause offers the following features:

    • Accounting reconciliation
    • Action management
    • Activity management
    • Activity tracking
    • Assignment management
    • Bid management
    • Bidder management
    • Billing & invoicing
    • Campaign planning
    • Collections management
    • Electronic payments
    • Event tracking
    • Inventory control
    • Inventory management
    • Inventory tracking
    • Live auction
    • Mobile alerts
    • Mobile donations
    • Online auction
    • Online bidding
    • Package tracking
    • Planning tools
    • Procurement management
    • Progress reports
    • Progress tracking
    • Proxy bidding
    • Real time analytics
    • Real time data
    • Real time monitoring
    • Real time notifications
    • Real time reporting
    • Real time updates
    • Receipt management
    • Recurring tasks
    • Registration management
    • Reporting & statistics
    • Silent auction
    • Social advertising
    • Summary reports
    • Task planning
    • Task tracking
    • Ticket management
    • Tracking features
    • Watch list

    Q. Who are the typical users of OneCause?

    OneCause has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does OneCause support?

    OneCause supports the following languages:

    English

    Q. What type of pricing plans does OneCause offer?

    OneCause has the following pricing plans:

    Subscription

    Q. Does OneCause support mobile devices?

    We do not have any information about what devices OneCause supports

    Q. What other apps does OneCause integrate with?

    We do not have any information about what integrations OneCause has

    Q. What level of support does OneCause offer?

    OneCause offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials