LogicalDOC
About LogicalDOC
LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents. System features and capabilities include drag-and-drop document upload, optical character recognition (OCR), forms management, barcode recognition, duplicate detection, document archiving, event logging, integrated document workflow, and more.
LogicalDOC includes full-text indexing capabilities, which allows the full content of all documents uploaded into the repository to be automatically indexed. The indexing process is asynchronous, and users can configure the scheduling policy to suit their needs. Multiple different indexing algorithms are built into the system and are applied based on the document language, allowing users to search documents in a range of languages including Spanish, French, German, Italian, Russian, Greek, Chinese, Japanese, Korean, and Arabic. Document content and metadata can be searched using the full-text search, and users can also document tags to find all content which is tagged with a specific keyword.
Users can collaborate on documents stored in LogicalDOC, with check-in and check-out procedures which allow only one user to edit a document at any given time, ensuring that modifications are not overwritten or lost. New document versions are created for every modification, whether that is a check-out/check-in event or changes to the document metadata. The latest document version is always available for current operations, and users can refer to and compare previous versions. Documents can be annotated by users to collaborate or share notes, stamps (or digital watermarks) can be added, and documents can be digitally signed.
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
LogicalDOC in Greece
Reviewed on 14/06/2022
Pros
The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module.
Cons
One of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Inexpensive DMS solution that is easy to deploy and has flexible scale-up plans
Reviewed on 16/06/2022
Pros
It has all the essential features at a reasonable cost. The software is not a resource hog so no expensive server hardware is needed. Intuitive user interface meaning it takes minimal time to get new members of the organization up to speed with the system.
Cons
Coming from a non-English speaking world, it can be a bit difficult for average people to operate interface as the multilingual user interface options are very limited. Only simplified Chinese and traditional Chinese is not available. The majority of documentations are English as well.
Right now, the whole system works best on a desktop browser. The web interface for mobile devices can use some update.
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not so beautiful as you could think
Reviewed on 15/06/2022
Not good. we will likely look for other solutions in the next few months.
Not good. we will likely look for other solutions in the next few months.
Pros
good system to storage and share corporate documents
Cons
OCR does not work properly. Depending on hidden reasons, some documents are ocr recognized, others not. And you don't know what documents are in ocr and what docs are not. A lot of issues with the resizing and painting of the windows, the search has also bugs. So, searching is not trustable. The help desk is useless, it seems that when you detect a bug, you are guilty, you receive inappropriate answers, and the problem keeps unsolved.
Response from LogicalDOC
Sorry for you bad experience. The OCR results highly depend on the nature and quality of your documents, and also the engine you use. LogicalDOC supports a couple of commercial engines while you are now using the free Tesseract OCR that comes as default choice but it is not the best. You may try with the other engines as specified in the documentation: https://docs.logicaldoc.com/en/settings/ocr
Before your purchase you tried LogicalDOC for 30 days, so we suppose you tried the OCR and all the other features and you found them suitable for your needs.
So if now you look for something else, we suggest you to carefully try the new system because we think that what you say about the OCR is nothing related to LogicalDOC.
Regarding the Customer Support rating, we are really surprised because we attended all your requests in the same day and also in Spanish language, we also have an email(dated 07/02/2022) of yours thanking us for the speed in answering you.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Logicaldoc is a great document management solution for small and medium enterprises. Very...
Reviewed on 16/07/2017
The software has greatly improved business processes within organizations that we have rolled it...
The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately.
Pros
I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment.
Cons
The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself.
Response from LogicalDOC
Backup utility is not embedded in the standard product because you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an embedded backup tool and the majority of them nor provide it for payment.
Of course, we provide a professional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Georgi Raychev LogicalDOC survey
Reviewed on 17/06/2022
Pros
Easy to deoply, install, setup and use. Many customabale options
Cons
Few specific requests to have something that they have seen in other softwares, but is very user dependant
LogicalDOC FAQs
Below are some frequently asked questions for LogicalDOC.Q. What type of pricing plans does LogicalDOC offer?
LogicalDOC offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Price quotes are available on request.
Q. Who are the typical users of LogicalDOC?
LogicalDOC has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogicalDOC support?
LogicalDOC supports the following languages:
Arabic, Chinese, Danish, Dutch, English, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Vietnamese
Q. Does LogicalDOC support mobile devices?
LogicalDOC supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LogicalDOC integrate with?
LogicalDOC integrates with the following applications:
ADrive, Amazon S3, Docker, Dropbox Business, Google Calendar, Google Drive, Joomla, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft Word, Okta, WebDrive, WordPress
Q. What level of support does LogicalDOC offer?
LogicalDOC offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
See all software categories found for LogicalDOC.
- Document Management Software
- Document Control Software
- Digital Signature Software
- Document Generation Software
- OCR Software
- Virtual Data Room Software
- Document Version Control Software
- Content Management Systems
- Enterprise Search Software
- Knowledge Management Software
- Contract Management Software
- Content Collaboration Platforms
