Microsoft Teams

4.5 (9,838)
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Chat-based workspace in Office 365

About Microsoft Teams

Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.


Key benefits of Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

  • Images

    Microsoft Teams Software - Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
    Microsoft Teams Software - Users can collaborate and comment on files
    Microsoft Teams Software - The planner allows users to manage and track tasks
    Microsoft Teams Software - Files can be shared, stored, and managed
    Microsoft Teams Software - Contacts can be managed, and contact availability is indicated
    Microsoft Teams Software - A range of apps can be integrated with Microsoft Teams
    Microsoft Teams Software - Video meetings can be held through Teams
    View 7 more
    Microsoft Teams Software - Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
    Microsoft Teams Software - Users can collaborate and comment on files
    Microsoft Teams Software - The planner allows users to manage and track tasks
    Microsoft Teams Software - Files can be shared, stored, and managed
    Microsoft Teams Software - Contacts can be managed, and contact availability is indicated
    Microsoft Teams Software - A range of apps can be integrated with Microsoft Teams
    Microsoft Teams Software - Video meetings can be held through Teams

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    Reviews

    Overall rating

    4.5 /5
    (9,838)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.2/5

    Already have Microsoft Teams?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 9,838
    Jack
    Jack
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Teams makes team work a breeze

    Reviewed on 6/01/2025

    Overall the application is intuitive and works as intended. It’s an excellent resource for remote...

    Overall the application is intuitive and works as intended. It’s an excellent resource for remote and cross-team working.

    Pros

    Ease of connection and integration with office suite of apps.

    Cons

    Occasionally the mic / camera won’t open and you have to restart the application. But this is rare and an easy fix.

    Farheen
    Overall rating
    • Industry: Machinery
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    MS Teams to call and message within an organization

    Reviewed on 22/01/2025

    Great app to text message and audio/video call and best when integrated with MS Office environment

    Great app to text message and audio/video call and best when integrated with MS Office environment

    Pros

    The options while using MS Teams are the best when used in a MS environment

    Cons

    When used in a non Microsoft organizations the features are basic with limited search capability

    Alternatives Considered

    Zoom Workplace and Slack

    Reasons for Switching to Microsoft Teams

    To integrate best with the MS environment in the organization and maintain the security of files
    Alex
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Connecting our business through collaboration

    Reviewed on 8/01/2025

    If it can be more stable, and cause less stress on our work machines this would be the best...

    If it can be more stable, and cause less stress on our work machines this would be the best collaborative tool out there. With all the additional apps you can install and integrations that exist it is superb.

    Pros

    I love the integrated Microsoft eco system of Teams. One Drive to share files, Calendar for meetings, internal chat, its all in one place and makes it so easy to communicate with each other and collaborate.

    Cons

    It seems to cause so many problems for my PC. A day full of Teams calls and heavy Teams usage kills my laptop performance regularly.

    Kristan
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Teams makes collaboration easier

    Reviewed on 30/10/2024

    Overall I have had a great experience with Microsoft teams. The ability to hold high quality video...

    Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

    Pros

    The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

    Cons

    Sometimes the communication with other Microsoft apps is not best optimised.

    Daniel
    Overall rating
    • Industry: Automotive
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Teams is a great collaboration tool for an O365 environment.

    Reviewed on 18/12/2024

    Overall pretty good, with the various option embeded into Office 365 environment, it's a very...

    Overall pretty good, with the various option embeded into Office 365 environment, it's a very verstatile collaboration tool.

    Pros

    It's the best collaboration tool for the Office 365 suite.

    Cons

    New updates, releases can sometime give headache to IT team and frustration among users.

    Showing 5 reviews of 9,838 Read all reviews

    Microsoft Teams FAQs

    Below are some frequently asked questions for Microsoft Teams.

    Microsoft Teams offers the following pricing plans:

    • Starting from: $7.60/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

    Microsoft Teams has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Microsoft Teams supports the following languages:

    Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

    Microsoft Teams supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft Teams integrates with the following applications:

    Asana, Dynamics 365, GitHub, Hootsuite, Intercom, Microsoft Excel, Microsoft OneNote, Microsoft Planner, Microsoft Power BI, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visual Studio, Microsoft Word, Smartsheet, Trello, Wrike, Zendesk Suite

    Microsoft Teams offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Microsoft Teams.