iDentalSoft

About iDentalSoft
iDentalSoft is a single or multi-practice software solution for all aspects of dental office management. Promising an ease of use across an array of Enterprise-level features, iDentalSoft is deployed within the cloud to offer secured HIPAA-compliant data storage and anytime, anywhere accessibility. Specific capabilities include the Smart Scheduler, simplifying the appointment scheduling process with intuitive drag and drop editing plus color-coded status indicators. View confirmed bookings or no-shows at a glance, easily allocating new consultations within clicks to minimize vacant timeslots and maximize productivity. Integrated communications then enable staff to stay in contact with patients, issuing customizable email and SMS reminders or recall notifications. Treatment planning tools for generating detailed care programs with custom clinical notes personalizes the patient experience, offering perio, restorative and pediatric charting support.
In addition to essential day-to-day management tasks and native imaging, iDentalSoft also integrates E-Services, HR and self-service capabilities. Process credit card payments, generate and send bills, issue receipts and raise insurance claims while checking eligibility. Employee management allows staff working hours to be tracked alongside certifications and licenses. Patients can also ease the administrative burden with access to an online portal for registering for services and requesting appointments.
Key benefits of iDentalSoft
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support and software
Reviewed on 21/02/2022
The absolute best thing about iDentalSoft is their support. I have never worked with a support team...
The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for IDS, the connection was back in about 3 minutes. That is always the case! Additionally, we have asked for specific modification for our practice, and they are responsive to add them into our updates.
Pros
iDental Soft is easy to use since the navigation is intuitive. It is not an overly complicated system, so it's been easy to train. It offers all the features of a dental management software that we need. We have been very happy with iDentalSoft
Cons
iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.
Reasons for Choosing iDentalSoft
We needed development of special features in their dental software, and iDentalSoft was able to do that for us. We also wanted the benefits of a cloud based system.Switched From
DentrixReasons for Switching to iDentalSoft
Their ability to customize the software to our unique needs.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best cloud software so far
Reviewed on 23/03/2023
Great experience, very helpful customer service no waiting time to someone to answer , easy remote...
Great experience, very helpful customer service no waiting time to someone to answer , easy remote access.
Pros
Easy integration, seamless conversion ( from Care stack , dentrix and eaglesoft
Cons
Insurance Predetermination, not a way to enter the pre D per procedure code
Reasons for Choosing iDentalSoft
Easy integration cloud base software liability of in office serverReasons for Switching to iDentalSoft
Pricing and customer service- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not Impressed
Reviewed on 2/05/2019
We don't like the software package. The transfer of info from QSI to Idental was awful. There...
We don't like the software package. The transfer of info from QSI to Idental was awful. There were thousands of $ of balance transfers, and conversion default messages. We still (2 yrs.) don't have our logo on forms like we were promised. We can't reprint (or even see) the original ADA claim forms. It feels like a thrown software package that was not planned. It's obvious the folks writing it don't work in the field. I would not recommend it.
Pros
It is cloud based, and easy to follow along screens. It is very easy to track lab cases and manage patient xrays. Built in texting and auto emails/texting.
Cons
It's impossible to get accurate accounting reports. You can't close out a month or year. We can't create our own discount/adjustment codes. No way to put pop up alerts.
Response from iDentalSoft
Standard practice is to migrate patient's balance as Balance Transfer. For Logo on form, there is available Form Merge (fill and sign via tablet) and eClaim can also be printed into ADA form, We will have Support follow up with office.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product. The support is amazing.
Reviewed on 27/12/2021
Great. There is always a learning curve with a new system. We had great instruction how to get...
Great. There is always a learning curve with a new system. We had great instruction how to get started. We also had and continue to have amazing daily support. This is the reason that I chose Identalsoft and the company has exceeded my expectations.
Pros
The product is well designed. The support and the support staff is amazing. If I have a question during the day about the software, I can pick up the phone and get the help I need. Other companies have required that I buy a package and have an instructor. I could not get the answers I needed immediately.
Cons
Our office is happy with the software. Overall it has been a very positive experience.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best cloud-based dental practice management system out there
Reviewed on 13/05/2022
Our overall experience with iDentalSoft has been amazing. Great software and great support team.
Our overall experience with iDentalSoft has been amazing. Great software and great support team.
Pros
Easy to use, intuitive, training, support, customization.
Cons
No integration with google calendar. Some items that we need are not customizable at this time.
Reasons for Choosing iDentalSoft
To be on a cloud-based practice management system, decrease fees for IT and servers and licenses.Reasons for Switching to iDentalSoft
Ease of use, most features, and better integrations of features without nickel and diming customers for features.iDentalSoft FAQs
Below are some frequently asked questions for iDentalSoft.Q. What type of pricing plans does iDentalSoft offer?
iDentalSoft offers the following pricing plans:
- Starting from: US$250.00
- Free Trial: Available
Free 30-day available Contact for a customized pricing quote based on your database size, number of locations, and affordable add ons for patient communications, eClaims integration, and # of electronic forms to digitize for a 1 time fee.
Q. Who are the typical users of iDentalSoft?
iDentalSoft has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iDentalSoft support?
iDentalSoft supports the following languages:
English
Q. Does iDentalSoft support mobile devices?
iDentalSoft supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does iDentalSoft integrate with?
We do not have any information about what integrations iDentalSoft has
Q. What level of support does iDentalSoft offer?
iDentalSoft offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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