SimplyBook.me

About SimplyBook.me
SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.
The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.
In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.
At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!
Key benefits of SimplyBook.me
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Reviews
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- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy we found SimplyBook.me
Reviewed on 27/10/2021
Pros
What's nice about SimplyBook.me is that you can customize which features you want.
Cons
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
Alternatives Considered
CalendlyReasons for Choosing SimplyBook.me
SimplyBook.me has the most features we need.Reasons for Switching to SimplyBook.me
SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.Response from SimplyBook.me
Dear Paula,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.
All the best
The SimplyBook.me team
- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it works well
Reviewed on 16/07/2024
Very good will continue to use for my business
Very good will continue to use for my business
Pros
It’s pretty accurate and I am able to book clients worldwide
Cons
There are a lot of features and to change address i have to cancel my subscription and redo
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Simply Book Me Review
Reviewed on 16/07/2024
I would give the service overall 3 stars just need to simplify things and make the booking site...
I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.
Pros
The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.
Cons
The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great booking site, SimplyBook.me
Reviewed on 15/01/2025
Booking can be done easily and it's easy to setup.
Booking can be done easily and it's easy to setup.
Pros
Easy for appointment bookings, easy to use and provides great customer service.
Cons
It's expensive when trying to upgrade and creates trouble while trying to send the link.
Response from SimplyBook.me
Thank you for your review!
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good tool to book online courses and reducing manual scheduling work
Reviewed on 30/10/2024
Used for less than a year for a business which sells online courses. The tutor can set up a booking...
Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you.
Pros
Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments.
Cons
Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners.
Alternatives Considered
Acuity SchedulingReasons for Switching to SimplyBook.me
It was too expensive for the features includedResponse from SimplyBook.me
Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses!
Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help!
SimplyBook.me FAQs
Below are some frequently asked questions for SimplyBook.me.Q. What type of pricing plans does SimplyBook.me offer?
SimplyBook.me offers the following pricing plans:
- Starting from: €9.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of SimplyBook.me?
SimplyBook.me has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimplyBook.me support?
SimplyBook.me supports the following languages:
Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
Q. Does SimplyBook.me support mobile devices?
SimplyBook.me supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimplyBook.me integrate with?
SimplyBook.me integrates with the following applications:
2Checkout, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, PayPal Braintree, SITE123, Stripe, WordPress, Zapier, authorize.net
Q. What level of support does SimplyBook.me offer?
SimplyBook.me offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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