About ChurchTrac

ChurchTrac is a cloud-based church management software that helps churches to keep track of their parish members and grow the ministry. The product offers a wide range of features including membership management, donation management, attendance tracking, volunteer support and event management.

ChurchTrac helps keep a record of member data such as contact details, interactions with the church, baptisms, notes for members, prospects and visitors. The tool enables church administration to print directories, track important dates and send reminders to members. The software tracks member attendance and generates attendance reports and roll sheets. ChurchTrac also helps churches to manage contributions and pledges, print contribution statements, generate reports and accept online donations. Churches can create online event registrations, as well as schedule volunteers and facilities using ChurchTrac. The system can also import data from other tools like spreadsheets and use the off-site backup support to keep data safe from any disaster.

Other features offered by ChurchTrac include custom reports, data archival, calendar management, process tracking and member profile creation. The congregation members can access their profiles, update details, print giving statements and view calendar events. Churches can also add accounting, budgeting, and payroll features to the software at an additional cost. The financial management features help to track fund balances, reconcile accounts, import transaction details, generate payrolls for clergy and non-clergy, and print W2 reports.

ChurchTrac is suitable for use by churches of all sizes, including those with less than 100 members. The software partners with MailChimp and Stripe for e-mail marketing and online payment processing, respectively.

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ChurchTrac

• ChurchTrac helps to track and record pledges, contributions, and other donations as well as generates comprehensive reconciliation and tax reports.

• The software lets church administrators group members into different committees and track communication and attendance.

• ChurchTrac’s search functionality allows administrators to find individuals’ or families’ details in the database and to create lists of members who meet specific custom search criteria.

• The tool lets users create and update their profiles while church administrators can set access permissions and secure each member’s data.

• ChurchTrac does not charge any additional fees for set-up, data import or tech support.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

ChurchTrac Software - Accept Donations Online
ChurchTrac Software - Track Church Giving
ChurchTrac Software - Website & Church App
ChurchTrac Software - Fund Accounting
ChurchTrac Software - Schedule Volunteers
ChurchTrac Software - Child Check-In
ChurchTrac Software - Church Forms & Registrations
ChurchTrac Software - Worship Planning
View 9 more
ChurchTrac video
ChurchTrac Software - Accept Donations Online ChurchTrac Software - Track Church Giving ChurchTrac Software - Website & Church App ChurchTrac Software - Fund Accounting ChurchTrac Software - Schedule Volunteers ChurchTrac Software - Child Check-In ChurchTrac Software - Church Forms & Registrations ChurchTrac Software - Worship Planning

Features

Total features of ChurchTrac: 78

  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Automatic Backup
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Cash Flow Management
  • Check Printing
  • Child Check-in
  • Chord Chart Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donation Management
  • Drag & Drop
  • Electronic Payments
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • File Management
  • Filtering
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • General Ledger
  • Labeling
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Calendar
  • Online Forums
  • Online Giving
  • Payroll Management
  • Personalisation
  • Pledge Management
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Small Group Management
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Integration
  • Website Management
  • Worship Planning

Alternatives

FellowshipOne

3.4
#1 Alternative to ChurchTrac
Church management software by FellowshipOne is designed to assist churches and other related organizations with...

Aplos

4.5
#2 Alternative to ChurchTrac
Aplos is a powerful cloud-based CRM suite for churches & nonprofits, offering fund accounting, donor & member management...

Marketing 360

4.7
#3 Alternative to ChurchTrac
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

IconCMO

4.5
#4 Alternative to ChurchTrac
IconCMO is a church management solution for ministries of all sizes. The cloud-based solution provides tools such as...

Reviews

Overall rating

4.7 /5
(460)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have ChurchTrac?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 460
David C.
Overall rating
  • Industry: Religious Institutions
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great Product... will grow with your church - Used at a previous church and just got for new...

Reviewed on 20/03/2018

Pros

If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit.
We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes.
We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings.
Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!

Cons

A few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something.
I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!

Pam M.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this software! Perfect for smaller churches

Reviewed on 11/03/2021

This program has been a time saver and I actually enjoy working in it throughout the day.

This program has been a time saver and I actually enjoy working in it throughout the day.

Pros

Integration was very easy. I did a data dump of my old program in ShelbyNext and sent the file to customer service at ChurchTrac and they took care of uploading it into ChurchTrac for me. The ChurchTrac customer service is amazing!! They always respond within minutes of me opening a ticket and make sure they follow through to completion. The software is very easy to use and I love that most of the member's information is on one screen so I'm not having to bounce around looking for information. I also using the giving module and it is very easy to enter. I love everything about this program and can't say enough good things about it. The other program we were using was not user friendly at all. I love that ChurchTrac was created by pastors because they really understand what information churches need to track. I've worked at 3 different churches and used multiple systems and this is by far my favorite and easiest to use so far.

Cons

The only thing that I could see needs improvement is the reports. They are very basic and don't really look polished. My biggest problem with the reports is printing a church directory and not really being able to manipulate what information I want to include or not. Most times when I run reports I export it to CSV so I can resort and reformat it to how we like it. I wish I didn't have to do that. But they are adequate.

Response from ChurchTrac Software

Thanks for the kind words, Pam. We're always working hard to add great features that are always easy to use. Anytime you need help, we're here for you!

John P.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform, especially for smaller churches

Reviewed on 25/07/2021

We can keep track of membership, finances, worship, and many other routine things we need in one...

We can keep track of membership, finances, worship, and many other routine things we need in one place, and we can have access to it from anywhere.

Pros

It does what we need without giving us things that we don't that increase its cost. And it does it in an easy to use way so that others can come on board with it easily.

Cons

We're still learning all the ins and outs of the accounting piece, and the reconciliation process could be easier if we didn't have to try reconciling all the way from the beginning but could go on a month by month with our bank statements.

Response from ChurchTrac Software

Thank you for the review, John. Don't hesitate to reach out if you need any additional help going forward.

Demetra H.
Overall rating
  • Industry: Fund-Raising
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Admin Assistant

Reviewed on 28/02/2020

I am not since i have been locked out.
i feel information would be helpful, it i could pull it...

I am not since i have been locked out.
i feel information would be helpful, it i could pull it easily and print.
I don't like not being able to speak with someone or at lease have them look a my information.

Pros

I can pull and print reports of the information I put in.

Cons

I liked the previous package better -- it was user friendly. This package is not easily walked thru to pull reports and input the information as the previous package. Someone has changed my login and password - there is not a way to speak with anyone for help! The steps provided did not work. I have been locked out all week and now starting another week. I am disgusted!

Response from ChurchTrac Software

As it turns out, this customer had a malware infection on her computer that prevented her from accessing her account. Whenever she visited a website, a popup would say that her computer failed a security check, and told her to call a toll free number answered by a person in India. This is a common scam that all internet users should be aware of....if you cannot access websites or accounts that you normally visit because they are being blocked by a popup, DO NOT call any numbers that are displayed on your screen in the popup. And absolutely DO NOT give anyone your personal information out to criminals who are posing as experts to help you fix your computer. Instead, reach out to the company or account directly to ask for assistance (use a different, un-infected computer to look up the number if necessary). In this case, we were able to help her disconnect her computer from the internet until the malware is removed by a qualified professional.

Treeneice W.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Churchtrac Keeps You on Track

Reviewed on 2/06/2021

Pros

This software is so user friendly and self explanatory.

Cons

There is not option to directly connect with your bank and reconcile accounts.

Alternatives Considered

Aplos and Quickbooks Online

Reasons for Choosing ChurchTrac

Servant Keeper wasn't user friendly.

Switched From

Servant Keeper

Reasons for Switching to ChurchTrac

Churchtrac was created by individuals with experience with the needs of church accounting. It was affordable, and the support team was more personable.

Response from ChurchTrac Software

Thank you for the review, Treeneice! We're so glad that you're finding the software user-friendly. As always, don't hesitate to reach out to us if there's anything we can help you with :-)

Showing 5 reviews of 460 Read all reviews

ChurchTrac FAQs

Below are some frequently asked questions for ChurchTrac.

ChurchTrac offers the following pricing plans:

ChurchTrac has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

ChurchTrac supports the following languages:

English

ChurchTrac supports the following devices:

ChurchTrac integrates with the following applications:

Mailchimp, Plaid, SendGrid, Stripe, Twilio

ChurchTrac offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ChurchTrac.