Square Payroll

Square Payroll

Cloud-based payroll processing solution

4.6/5 (456 reviews)

Square Payroll Overview

Square Payroll is an integrated online payroll processing solution that helps SMBs and enterprises manage the paychecks of both salaried and hourly wage employees. The software offers various features including integrated timecards, tax calculators and new-hire reporting.

Square Payroll offers a dashboard that can be accessed by all the employees to update their personal information, bank account details and tax withholdings. Access rights to this information are controlled by the administrator to ensure that the employees can view and edit only their details. The timecard feature helps to track employee clock-in and out and to calculate overtime, bonus payments and commissions. Managers can also review, edit and manage the timecard information by using the dashboard functionality.

Square Payroll also tracks employee leave balances and calculates the accruals for each employee on the basis of the leave policies set by the employer. The application allows managers to set unique paid time off (PTO) policy for each employee and ensures the payouts whenever an employee avails them.The software integrates with ADP, Intuit and Paychex to pull out an employee's payroll reports with a previous company and ensures a smooth transition to Square Payroll systems. The tool also helps users to complete tax forms and adhere to the guidelines set by the state payroll tax agencies.

The solution is currently available in twelve states in the U.S. and adheres to the PCI Data Security Standard for card processing and provides layered security.

Pricing

Starting from
US$34.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Square Payroll Reviews

Overall rating
4.6/5
96% positive reviews
323
Excellent
115
Very good
10
Average
1
Poor
7
Terrible
Louis C.

Square Payroll has proven a valuable solution to organizing and managing many vital aspects of our financial output system to employees.

Used Daily for 6-12 months
Reviewed on 28/12/2018
Review Source: SoftwareAdvice

We were pleasantly surprised by Square Payroll's deep feature set and found that this application can contain just about every aspect
of payroll function to employees. This application offers access for employees to individual accounts in order import hours worked and to create
reports regarding vacation hours or even company benefits to name a just few of many parameters.

Pros

We appreciated the inclusion of so many capabilities inside the Square Payroll application such as salary calculators which generate
accurate payroll rates individually or by group. This is one of many features Square Payroll offers through an easy to use front line
interface. Our team was also impressed with Square Payroll's ability to integrate with our third party operational management software
already in place. Synchronization is proven in most cases quite fluid. As Square Payroll supports mobile use on IOS and Android, access is
readily available for employees when remote.

Cons

With such an outstanding and comprehensive application , our team found Square Payroll's customer service difficult to contact
and almost as equally difficult to work with during our installation and integration phases. We are happy to report that this level
of service improved as we progressed with Square Payroll's application features. There is a rather robust and informed online forum that
is available where so many issues can be resolved thus improving client quality control levels.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Josie L.

Easy & Intuitive Payroll Software

Used Daily for 1+ year
Reviewed on 19/09/2016
Review Source: Capterra

Square's Payroll is insanely easy to use and navigate. I've been using it since Jan 1, 2015 and my only wish is that I started it sooner. I like that I can offer direct deposit to my employees and pick how often to pay them. They love it too because it's so simple, they don't have to worry about payroll. The backend for both me and my employees is also really easy to understand. I highly recommend it.

Pros

It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English.
It calculates paid sick time for me (as per the new sick leave act in CA).
Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me!
Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since.

Cons

I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Erica S.

Square has taken great care of us. Always there when we have questions. Simple to employees

Used Daily for 6-12 months
Reviewed on 6/12/2017
Review Source: Capterra

1. Self controlled payroll (i.e. I can edit punches, see everything behind everyone's payroll).
2. Much faster/more efficient punches (no longer writing it down, having employees punch in and out on the ipad is so much easier).
3. I can do payroll from anywhere. I once did it on the top of Haleakala in Hawaii.

Efficient filing from payroll specialists, and being able to remove employees right away if they are no longer working for us.

Pros

1. The option to fix things right on your account. It makes accuracy and ease seamless. It is also very quick.
2. The customer support! Because I'm constantly on the go with my job, being able to send an email and receive an email response to my question makes it easy anytime and anywhere to get help. The responses are always knowledgable, patient, and consistent.
3. Being able to see the stats on our payroll is AMAZING. With previous payroll specialist it seemed like we didn't have the option to really see behind the scenes, but now we are able to see everything and every penny.

Cons

There are times that the software gets glitchy when people punch in and/or out (will say they punched in or out but didn't actually/will say they worked a different amount of hours than they actually worked). Employees can usually tell from the punch screen though if something went wrong. After letting me know, it is always an easy fix, but still a fix to have to take care of.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Donette O.

Square itself has been easy to use and mostly reliable.

Used Daily for 1+ year
Reviewed on 10/12/2017
Review Source: Capterra

Pros

The software is simple and pretty easy to use. Customer service is pretty strong and helpful with the exception of the payroll department.

Cons

The fact that an apple update, in which we couldn't control if the iPad updated EVEN when we had it set to "do not automatically update," completely messed up our system for a couple weeks was very inconvenient and was a total hinderance on our business. We had to wait for that second apple update to fix the issue but in the mean time we could't print receipts, use the reader, or open the drawer. It seems that Square should have made some kind of correction or glitch fix in the mean time to help their users continue using with ease.

Also the system has gone down completely in the past, and even though you all apologize... it still puts our business at risk when we can't complete transactions, harming our customers and our reputation. We should have been compensated for all of the trouble that we faced.

For payroll, it is extremely frustrating to not be able to talk to a live person when we have questions or issues. The customer service in the payroll department is not good.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer

This is significantly easier/cheaper than big competitors

Used Daily for 1+ year
Reviewed on 21/08/2018
Review Source: Capterra

I joined in the beta testing and have loved it. It definitely helped us cut our administrative costs for payroll.

Pros

I love that I can run payroll in 10 minutes or less and that they file all the necessary paperwork. The cost is based per employee, which works for my business model. They have a new app for folks on the go, too. I've downloaded that, but not used it yet.

Cons

Editing timecards isn't too bad, however, you have to wait until the employee is clocked out to make the edit and it can be easy to get busy and forget. But sometimes the system doesn't let me add a timecard from scratch. The employee doesn't drop down in the menu so I have to go add the hours to an existing timecard. This isn't a big deal if you're not carefully monitoring costs, etc.

Also, my employees go back and forth between locations, so if they start at location 1 to pick supplies up and clock in there, they're clocked in at that location for the whole shift. I wish there was an option to select which location they're working at.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Square Payroll Pricing

Starting from
US$34.00/month
Pricing options
Free Trial
Subscription
Value for money

Contractors only: $0 subscription + $5 per contractor/month

Employees and contractors: $29 subscription/month + $5 per employee or contractor/month

Square Payroll Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Customizable Reporting
  • Employee Management
  • Employee Portal
  • Third Party Integration

  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Data Import/Export
  • Employee Database
  • Employee Onboarding
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal

Additional information for Square Payroll

Key features of Square Payroll

  • 1099 contractors
  • Activity dashboard
  • Approve timesheet hours
  • Automated tax filings
  • Automated tax payments
  • Benefit deductions & contributions
  • Check printing & processing
  • Clock in / out
  • Commission calculations
  • Custom reporting
  • Data synchronization
  • Direct deposit
  • Drag & drop files
  • Email notifications
  • Employee management
  • Employee reimbursements
  • Flexible payment methods
  • Import employee hours
  • Integrated time clock
  • Leave tracking
  • New hire reporting
  • New hire reports
  • Off-cycle payments
  • Overtime calculation
  • PCI compliance
  • Paid time off tracking
  • Pay stubs management
  • Pay-as-you-go workers' comp integration
  • Paycheck notification
  • Payroll compliance
  • Payroll integration
  • Payroll processing
  • Post-tax deductions & reimbursements
  • Pretax deductions
  • QuickBooks integration
  • Salary calculator
  • Secure login
  • Self service portal
  • Sick leave tracking
  • Square point of sale time tracking
  • State tax forms management
  • Tax management
  • Third party integration
  • Time tracking & overtime calculations
  • Timecard integration partnerships
  • Vacation tracking
  • W-2 preparation

Benefits

  • Square Payroll integrates with employee’s timecards and allows employees to clock in and out using the application.
  • The payroll staff can import work-hours from the timecards to the Square Payroll application and automatically generate paychecks by calculating the employee's overtime and other benefits.
  • The solution allows employees to manage their own employee accounts and access payroll reports in real-time.
  • Square Payroll integrates with AP Intego to help businesses pay premium on the basis of their actual payroll data.
  • Square’s payment frequency feature lets employers pay salaries to their employees on weekly, bi-weekly or semi-monthly basis.

  • Square Payroll FAQs

    Below are some frequently asked questions for Square Payroll.

    Q. What type of pricing plans does Square Payroll offer?

    Square Payroll offers the following pricing plans:

    Starting from: US$34.00/month

    Pricing model: Subscription

    Free Trial: Available

    Contractors only: $0 subscription + $5 per contractor/month

    Employees and contractors: $29 subscription/month + $5 per employee or contractor/month

    Q. What are the main features of Square Payroll?

    Square Payroll offers the following features:

    • 1099 contractors
    • Activity dashboard
    • Approve timesheet hours
    • Automated tax filings
    • Automated tax payments
    • Benefit deductions & contributions
    • Check printing & processing
    • Clock in / out
    • Commission calculations
    • Custom reporting
    • Data synchronization
    • Direct deposit
    • Drag & drop files
    • Email notifications
    • Employee management
    • Employee reimbursements
    • Flexible payment methods
    • Import employee hours
    • Integrated time clock
    • Leave tracking
    • New hire reporting
    • New hire reports
    • Off-cycle payments
    • Overtime calculation
    • PCI compliance
    • Paid time off tracking
    • Pay stubs management
    • Pay-as-you-go workers' comp integration
    • Paycheck notification
    • Payroll compliance
    • Payroll integration
    • Payroll processing
    • Post-tax deductions & reimbursements
    • Pretax deductions
    • QuickBooks integration
    • Salary calculator
    • Secure login
    • Self service portal
    • Sick leave tracking
    • Square point of sale time tracking
    • State tax forms management
    • Tax management
    • Third party integration
    • Time tracking & overtime calculations
    • Timecard integration partnerships
    • Vacation tracking
    • W-2 preparation

    Q. Who are the typical users of Square Payroll?

    Square Payroll has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Square Payroll support?

    Square Payroll supports the following languages:

    English

    Q. What type of pricing plans does Square Payroll offer?

    Square Payroll has the following pricing plans:

    Subscription

    Q. Does Square Payroll support mobile devices?

    Square Payroll supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Square Payroll integrate with?

    Square Payroll integrates with the following applications:

    Beekeeper, Deputy, Homebase, Hubworks Hostel Management, QuickBooks, Square Point of Sale, Square for Retail, TSheets, TSheets, TrackTime24

    Q. What level of support does Square Payroll offer?

    Square Payroll offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials