QT9 Quality Management Overview

What is QT9 Quality Management?

Quality Management Software made easy. Connect your locations, departments and people with the QT9™ QMS. Modernize quality management with interconnected modules for every business function. The QT9™ QMS eliminates paper by automating compliance across teams all in one place. Drive innovation.

Automate your business processes to increase productivity, profitability and efficiency while eliminating time-consuming, error prone manual processes. QT9’s flexible and scalable QMS connects your locations, departments and people with a unified platform. Take your quality management process to the next level with a user-friendly, web-based eQMS that handles ISO 13485, FDA 21 CFR Part 11 compliance for electronic signatures and 21 CFR Part 820 FDA requirements. Become paperless, compliant and extremely efficient using the built-in document control, change control and CAPA modules. QT9 QMS will modernize your business with interconnected modules that automate manufacturing process with full traceability.

The QT9 QMS is a highly modular ISO quality management system designed for use in the biomedical and pharmaceutical, medical device, food & beverage, general manufacturing and aerospace industries. Automate any ISO 9001, ISO 13485, ISO 14001, ISO 17025, AS9100, HACCP, SQF, cGMP and FDA Part 820/211 regulated quality systems.

Easily connect all your business functions. 23+ interconnected modules are included with the QT9 QMS. Save yourself time, reduce delays, prevent errors and end frustration.The all new QT9 QMS includes modules for audit management, inspections, calibrations, deviations, nonconforming products, risk management, safety incidents, corrective and preventative actions (CAPA), preventative maintenance, change management (ECR/ECN), document control, employee training, management review, customer surveys, feedback, and complaints, supplier evaluations & surveys, and web portals for both suppliers and customers.

The QT9 QMS is a web-based solution accessible from any mobile device including iPhone and Android phones. QT9™ QMS software makes it easy to connect & collaborate with employees, customers & suppliers from any device. Log in online anytime, anywhere on your Mac, PC, tablet or phone to get a real-time view of your compliance items. Managing complex regulatory compliance standards has never been easier with the QT9™ QMS.

QT9 Quality Management Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing information is available on inquiry.


QT9 Quality Management Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English

Media

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QT9 Quality Management Reviews

QT9 Quality Management Reviews

Overall rating
4.5
/
5
Excellent
14

Very good
6

Average
3

Poor
0

Terrible
0

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.7
87% recommended this app
Verified Reviewer

Quality management made quick and easy


Reba D.

Excellent support, traceability and ease of use.


Nacaro W.

Limited Flexability

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.


Charnelle T.

Most Value for Your Money!

QT9 has been second to none. Their implementation support team does there best to get you up and running.


Timothy W.

QT9 - All Quality Management Systems in one place

Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.


Verified Reviewer
Company size: Self Employed

Quality management made quick and easy

Used Monthly for 1-5 months
Reviewed on 8/03/2018
Review Source: GetApp

Pros

The QT9 software products seem to be designed with the customer in mind. The user-friendliness is clearly a part of the QT9 Quality Management Software. I love how easy it made everything.

Cons

I think that at times the process could have been a little more efficient in terms of time it takes to process a quality management order.

Response from QT9 Software

Thank you for the review of the QT9 QMS. It is great to hear you find the QT9 QMS easy to use! We appreciate the review.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Reba D.
Industry: Medical Devices

Excellent support, traceability and ease of use.

Reviewed on 17/06/2015
Review Source: SoftwareAdvice

Pros

For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Cons

One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

Response from QT9 Software

Reba - Thank you for your review of the QT9 QMS. We love hearing our software is easy to use and the support excellent! We have added many new features to the QT9 QMS over the years, and we would be happy to show you how you can use the Training Module to benefit Magellan Diagnostics. Please feel free to reach out to our team. Thanks again!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Nacaro W.
Industry: Aviation & Aerospace
Company size: 201-500 Employees

Limited Flexability

Used Daily for 1+ year
Reviewed on 28/06/2020
Review Source: Capterra

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Pros

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Cons

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization.
2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is.
5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
6. Only exports to CSV files not Excel .xlsx extensions
7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Response from QT9 Software

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you.
1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included.
2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators.
3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden.
4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement.
5. Approvers: Simply change your settings to require 2 or more approvers.
6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs.
7. Audit Module: During implementation you build an electronic form and you attach related files.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Charnelle T.
Industry: Biotechnology
Company size: 51-200 Employees

Most Value for Your Money!

Used Daily for 1-5 months
Reviewed on 7/08/2020
Review Source: Capterra

QT9 has been second to none. Their implementation support team does there best to get you up and running.

Pros

This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

Cons

I would like a few more customized fields.

Response from QT9 Software

Charnelle - Thank you very much for the positive review! We appreciate you taking the time to share your experience with the QT9 QMS. If there is anything else we can do for you and/or your team please let us know. Have a great day!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Timothy W.
Industry: Mining & Metals
Company size: 1,001-5,000 Employees

QT9 - All Quality Management Systems in one place

Used Daily for 1+ year
Reviewed on 7/05/2019
Review Source: SoftwareAdvice

Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.

Pros

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Cons

Query / search features are limited and not made to be used intuitively.

Response from QT9 Software

Tim - Thank you for your follow-up review of the QT9 QMS. It is great to hear you are able to integrate so many of your processes into one central place! Just let us know if we can help you or your team centralize information from any other processes. Thanks again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 23 user ratings
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QT9 Quality Management Pricing

QT9 Quality Management Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing information is available on inquiry.

Pricing information is available on inquiry.

Value for Money
4.4/5
Based on 23 user ratings
Compare value for money rating with alternatives
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QT9 Quality Management Features

QT9 Quality Management Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.3/5
Based on 23 user ratings
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Categories

Additional information for QT9 Quality Management

Additional information for QT9 Quality Management

Key features of QT9 Quality Management

  • Application & user-level security
  • Audit management
  • Calibrations
  • Change management
  • Configurable ‘tickle times’ on due dates
  • Corporate messageboard
  • Corrective/preventative actions (CAPA)
  • Customer feedback & complaints
  • Customer surveys
  • Customer web portal
  • Daily data backups
  • Detailed reporting & charting
  • Deviations
  • Document control
  • Electronic signature
  • Email alerts
  • Employee training
  • FMEA
  • Import & export tools
  • Inspections management
  • Mobile
  • Multi-location
  • Preventative maintenance
  • Project management
  • Risk assessments
  • Safety incident management
  • Supplier evaluations
  • Supplier web portal
  • To-do lists

Benefits

23 Interconnected Modules
Dynamic Dashboard Grids
Automated Email Alerts
FDA 21 CFR Part 11 Compliant for Electronic Signatures
User To-Do Lists
Multi-Site Ready
Approval Management
Verification of Effectiveness
Mobile-Friendly
User-Defined Fields
Custom Branding
Integrated Report Builder

QT9 Quality Management FAQs

QT9 Quality Management FAQs

Below are some frequently asked questions for QT9 Quality Management.

Q. What type of pricing plans does QT9 Quality Management offer?

QT9 Quality Management offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing information is available on inquiry.

Q. What are the main features of QT9 Quality Management?

QT9 Quality Management offers the following features:

  • Application & user-level security
  • Audit management
  • Calibrations
  • Change management
  • Configurable ‘tickle times’ on due dates
  • Corporate messageboard
  • Corrective/preventative actions (CAPA)
  • Customer feedback & complaints
  • Customer surveys
  • Customer web portal
  • Daily data backups
  • Detailed reporting & charting
  • Deviations
  • Document control
  • Electronic signature
  • Email alerts
  • Employee training
  • FMEA
  • Import & export tools
  • Inspections management
  • Mobile
  • Multi-location
  • Preventative maintenance
  • Project management
  • Risk assessments
  • Safety incident management
  • Supplier evaluations
  • Supplier web portal
  • To-do lists

Q. Who are the typical users of QT9 Quality Management?

QT9 Quality Management has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does QT9 Quality Management support?

QT9 Quality Management supports the following languages:

English

Q. What type of pricing plans does QT9 Quality Management offer?

QT9 Quality Management has the following pricing plans:

Subscription

Q. Does QT9 Quality Management support mobile devices?

We do not have any information about what devices QT9 Quality Management supports

Q. What other apps does QT9 Quality Management integrate with?

QT9 Quality Management integrates with the following applications:

Microsoft Excel, Microsoft Outlook

Q. What level of support does QT9 Quality Management offer?

QT9 Quality Management offers the following support options:

Online Support, Phone Support, Knowledge Base, Video Tutorials