--- description: Learn how Thought Industries can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Thought Industries Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Online Course Software](/directory/37/courseware/software) > [Thought Industries](/software/104953/thought-industries) # Thought Industries Canonical: https://www.getapp.co.nz/software/104953/thought-industries Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/104953/thought-industries?page=2) > Thought Industries is the Customer Learning \& Intelligence Platform for customer-centric businesses, unifying learning experiences, customer data, and intelligent action to drive loyalty, revenue, and continuous value creation. > > Verdict: Rated **4.5/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Thought Industries Deliver Exceptional Learning Experiences: Make it easy for learners to find exactly what they need with dynamic dashboards and compelling catalogs. Whether mastery requires a quick video or a comprehensive learning path, you can author and deliver all your content directly in the platform. Personalization at Scale: Deliver the right training to the right audience, across your network of customers, partners, members, and even prospects. With smart tagging and flexible content distribution, learners can choose what, how, and when they learn. Strategic Value Capture: Unlock additional revenue potential with a variety of ways to monetize your training content. Create subscriptions, collections, and bundles of courses and events, for individuals, groups, or organizations to license or purchase. Data \& Analytics: Analyze the performance of your learning site, content, and monetization strategy with prebuilt reports, or connect Thought Industries platform data with your business systems to assess the impact of education on key metrics. Integrations \& Extensibility: Leverage our headless framework, webhooks, and APIs to build the ulitmate customer experience. With prebuilt and custom integrations, you can automate business workflows and connect your tech stack. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 80 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thought Industries - **Location**: Boston, US - **Founded**: 2012 ## Commercial Context - **Pricing Details**: Contact Thought Industries for pricing information - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Chinese, English, Estonian, French, German, Greek, Japanese, Korean, Spanish, Traditional Chinese - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - API - Academic/Education - Access Controls/Permissions - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assessment Management - Assignment Management - Asynchronous Learning - Audience Targeting - Audio/Video Recording - Blended Learning - Built-in Course Authoring - Built-in LMS - CRM - Catalog Management - Certificates - Certification & Licensing ## Integrations (31 total) - Adobe Connect - Bongo - Credly - GoTo Training - GoTo Webinar - Google Ads - Google Analytics 360 - HubSpot Content Hub - LinkedIn for Business - Localize - Meta for Business - Microsoft Teams - Oracle Eloqua Marketing Automation - SCORM Cloud - SCORM Dispatch ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Course Software](https://www.getapp.co.nz/directory/37/courseware/software) ## Related Categories - [Online Course Software](https://www.getapp.co.nz/directory/37/courseware/software) - [Learning Management Systems](https://www.getapp.co.nz/directory/258/learning-management-system-lms/software) - [Training Software](https://www.getapp.co.nz/directory/266/training/software) - [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software) - [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software) ## Alternatives 1. 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From the introductory training sessions with the TI staff, the detailed project map they provided after determining our training needs, and the availability of their support staff to quickly answer all of the questions we had along the way, this project never felt like more than we could handle. One of the rep had us up and building content in no time, and the number of page options available to us ensures that our training program never feels stale or repetitive\! The learner analytics tools have been key to identifying our training wins and have helped us continue to iterate upon our tools and resources. > > **Cons**: We would've welcomed the opportunity to host calls from within the platform, but this wasn't a requirement for our training. I'd also love to see a built-in spell check feature. ----- ### "Thought Industries LMS" — 4.0/5 > **Michelle** | *14 December 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Integration was a seamless process, course authoring inside the platform is intuitive, and navigation from a learner's perspective is also very intuitive. We love that we can customize our different sites- not only the theme, but also the site navigation and widgets available for each site. > > **Cons**: One thing that holds us back is that there is not a report that can give a complete picture of learner progress in a course(s). You can see who has started and completed a course(s), but cannot see who has not started a course. Compliance training is a key use for us, so in order to get the data we need, we have to export the available report, then manipulate it next to a complete list of learners to see who has not started their course(s). > > Overall, Thought Industries has been a wonderful fit for us\! Ease of use, customization options, and learner experience are all wonderful. The only thing holding us back is the inability to require a course and track who has not yet started a course(s). ----- ### "Learning As I Go—Teaching Myself" — 3.0/5 > **jen** | *16 March 2021* | E-Learning | Recommendation rating: 5.0/10 > > **Pros**: TI offers things that other platforms don't, which is nice—keeps us on the platform. > > **Cons**: Certifications; the navigation on mobile is limiting; the search function is poor; the help center is confusing and support rarely responds—and when they do, they can't really help. > > Ups and downs ----- ### "Seeing is believing." — 5.0/5 > **Carmen** | *16 March 2021* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Purchasable content has been the best for our organization\! We used this platform for internal training for several months, but when COVID hit started using it for client training. Until we started using Thought Industries we manually created certificates (sometimes hundreds at a time), so this has definitely saved time. > > **Cons**: Some features are too customizable and it's easy to get all kinds of tangled. I also think the software is very very expensive. > > We're able to provide much more training and disseminate it pretty easily using Thought Industries. The platform has definitely freed up some man power as we have been able to automate some things like certificates. ----- ### "Good value, constantly growing" — 5.0/5 > **Kate** | *14 December 2021* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use with a lot of feature options, both included in the base product and available as upgrades. I really appreciate the ongoing efforts to find other software to integrate with the TI system. There are several integrations available and more on the way. > > **Cons**: There is not a lot of flexibility within scripted setups. When creating content or a panorama you have a lot of options, but once you choose options for one reason, there are no work-arounds to solve other use case issues. It's very black and white: Choose this or that, there is no way to choose a little of this and a little of that. > > We've been able to launch several different types of learning experiences for various clients. I love that we can use the same platform in such different ways depending on the client and the need. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/104953/thought-industries?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/104953/thought-industries) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data