--- description: Learn how SiteMinder can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SiteMinder Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/83/reservation-online-booking/software) > [SiteMinder](/software/104929/siteminder) # SiteMinder Canonical: https://www.getapp.co.nz/software/104929/siteminder Page: 1 / 12\ Next: [Next page](https://www.getapp.co.nz/software/104929/siteminder?page=2) > World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential. > > Verdict: Rated **4.2/5** by 257 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SiteMinder • The industry’s most powerful Channel Manager, available with the world’s leading hotel commerce platform. Opening up and optimising your distribution across the widest range of booking channels. At a time when every booking matters. • SiteMinder’s \#1 ranked Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey. • SiteMinder Demand Plus(Hotel Metasearch) attract more guests than ever before thanks to our specialist bidding team that will ensure your listing is seen on top metasearch sites such as Google Hotel Ads, Trivago and TripAdvisor. • Attract more guests with beautiful hotel website creation. Integral to our hotel commerce platform, the website builder lets you create the professional website your hotel deserves. Simply choose from a range of easy-to-use templates to showcase your unique brand to travellers everywhere, all while saving money on web development fees. • Win your local market with real-time, actionable insights. Insights offers you a new way forward, making sure every business move you make is based on intelligent, real-time data. At a time when competition is fierce, having accurate and clear data at hand can be the difference your hotel needs. • SiteMinder Guest Engagement enhances your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in experience, send personalised upsell offers, request feedback from guests and more. • Save time, reduce cancellations and manage your cashflow more efficiently with SiteMinder Pay, the online hotel payment solution made for accommodation providers just like you. • No clunky setups, murky deals, waiting for content updates or tricky commission negotiations. Channels Plus is hotel room distribution made easy. With one place to easily setup and connect to multiple channels, hotels get maximum results for minimum effort. • Never miss a beat with the SiteMinder Mobile App. Every hotel can now take action anytime, anywhere, free as part of your SiteMinder plan. • Boost your bookings and maximise your revenue. Let our service-led GDS platform connect you to the perfect corporate travel programs for your property. • Tap into Dynamic Revenue Plus and leverage highly personalised market data and live mobile alerts to multiply your revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 257 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$85.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Australia, Canada, Colombia, Costa Rica, Estonia, Fiji, Finland, France, Germany, Ghana, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines and 11 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Sync - Channel Analytics - Channel Management - Communications Management - Credit Card Processing - Customer Database - Customer Support - Customisable Reports - Customisable Templates - Data Import/Export - Data Synchronisation - Discount Management ## Integrations (13 total) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) ## Related Categories - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) - [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software) - [Hotel Management Software](https://www.getapp.co.nz/directory/592/hotel-management/software) - [Hotel Channel Management Systems](https://www.getapp.co.nz/directory/1663/hotel-channel-management/software) - [Motel Software](https://www.getapp.co.nz/directory/3655/motel/software) ## Alternatives 1. [Cloudbeds](https://www.getapp.co.nz/software/107317/cloudbeds) — 4.3/5 (337 reviews) 2. [Stayflexi](https://www.getapp.co.nz/software/196523/flex-pms) — 4.7/5 (154 reviews) 3. [eZee Absolute](https://www.getapp.co.nz/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 4. [Sirvoy](https://www.getapp.co.nz/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 5. [easybooking](https://www.getapp.co.nz/software/2073437/julia) — 4.2/5 (38 reviews) ## Reviews ### "Great product, less than average support service" — 4.0/5 > **Zanneta** | *18 April 2018* > > **Pros**: Great software for hoteliers who wants to reach a global audience. Will save a lot of time, especially if you want to offer many different rates and length of stay. Not expensive at all. Give you ability to connect to so many different booking sites around the world in no time. Another great thing is - they have their own PMS (LittleHotelier). > > **Cons**: The support service. No words... Having problem during a weekend? Oh, sorry we have no one in the office you can speak about, leave a message... What? Response time for created cases is slow. Accounting: if you have several hotels: your bills could be mixed up easily. After being with them for 7 years quit only because of support service. Still do feel sad about that as I loved the software. Now we are using other software and each time I receive an answer from new software support in less then one hour I remember how I was waiting for SiteMinder answers for days\! ----- ### "Good Call\!" — 4.0/5 > **Ghia** | *12 May 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: Available support, and familiarity within the team members who support our property. > > **Cons**: Siteminder is quick to blame other systems we work with for discrepancy issues we have. > > Today was a good call - agent \[sensitive content hidden\] answered my questions and she showed me a tip in the future if I need to audit a channel. ----- ### "language issue" — 3.0/5 > **Elsa** | *28 April 2025* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: Room control is effortless > > **Cons**: No Chinese interface > > It is recommended to establish various language interfaces for the Asian market ----- ### "A Reliable and Scalable Distribution Platform" — 4.0/5 > **Chutinath** | *1 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Reliable and easy-to-use channel manager that simplifies hotel distribution across OTAs, wholesalers, and direct booking engines. It offers real-time inventory updates, strong integration with PMSs, and responsive support. > > **Cons**: Sometime, we adjust rate restrictions, it will not reflect or override, need to use bulk update again. Reporting tools could be more detailed. > > SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and maintain control across multiple channels. ----- ### "Siteminder a different Class" — 5.0/5 > **Kevin** | *6 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very efficient, very easy to use and never an issue when i need assistance, \[sensitive content hidden\] has looked after me several times. > > **Cons**: Not much, when changing codes and channels can become difficult to do alone but the team are always there to help. The sim doesn't always have the answers. > > Very easy to use, very quick to update and add channels, the siteminder team are extremely fast at coming back to assist ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.co.nz/software/104929/siteminder?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/104929/siteminder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data