TimeTap

4.5 (244)
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Online appointment scheduling software for any organization.

About TimeTap

TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.

We cover course registrations to appointment bookings. With our highly customizable tool, you can customize the booking site and control the scheduler flow. Our software is HIPAA and GDPR compliant – giving you a highly secure software that you can trust. Add additional fields to your booking form to get the customer information you need. Our system creates customer profiles for you to access and manage.

TimeTap is ideal for anyone looking for an appointment scheduling tool that is packed with features, including API integration, that can scale to meet your appointment scheduling needs. See why large and small organizations trust TimeTap.

Pricing starting from:

US$28.45/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of TimeTap

  • Create a custom booking site that matches your brand. Link to the page or embed on your own site.

  • Enable clients to book appointments directly by embedding the scheduler directly to their website or social media profile.

  • Businesses can set up custom client profiles and keep track of important details by securely capturing their documents as a pre-requisite before any appointments are confirmed.

  • TimeTap sends automatic summary and reminder emails before each scheduled date, as well as automated confirmations and follow-up messages.

  • Consolidate appointment booking for multiple staff and locations into a single booking site. Allow each staff member to set their schedule and availability.

  • Capture the client information you need with custom booking form fields.

  • Enable waitlist feature to notify others when a spot becomes available.

  • Embed a payment portal onto your scheduler to collect money or fees for classes, registrations, or any event.

  • Supports all time zones by detecting & adjusting appointment times based on you & your client’s timezone differences.

  • Our site is secure: HIPAA and GDPR compliant.

  • Enable automated messaging to remind clients about upcoming appointments or notify them when it's time to schedule an appointment.

  • Intelligent Travel Time feature books appointments and uses Google Maps to automatically calculate travel time between appointments and adjusts your availability for smart and responsive scheduling.

  • Filtered scheduling options to choose between multiple locations or staff.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Algeria, Angola, Argentina, Australia, Bahamas and 64 others

    Supported Languages

    English, French, German, Portuguese, Spanish

    Pricing starting from:

    US$28.45/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    TimeTap Software - Custom Booking Site
    TimeTap Software - Manage Customer Information
    TimeTap Software - Visualize schedules
    TimeTap Software - Enter appointment details
    TimeTap Software - View appointment lists
    TimeTap Software - Mark appointments as completed
    TimeTap Software - See a list of clients
    TimeTap Software - Setup recurring appointments
    TimeTap Software - Adjust availability
    TimeTap Software - 2-way Google Calendar sync
    View 11 more
    TimeTap video
    TimeTap Software - Custom Booking Site
    TimeTap Software - Manage Customer Information
    TimeTap Software - Visualize schedules
    TimeTap Software - Enter appointment details
    TimeTap Software - View appointment lists
    TimeTap Software - Mark appointments as completed
    TimeTap Software - See a list of clients
    TimeTap Software - Setup recurring appointments
    TimeTap Software - Adjust availability
    TimeTap Software - 2-way Google Calendar sync

    Features

    Total features of TimeTap: 142

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Bed Management
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Broadcast Messaging
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Cancellation Management
    • Chat/Messaging
    • Check-in/Check-out
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Commenting/Notes
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Confirmations/Reminders
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Data Security
    • Data Synchronisation
    • Discount Management
    • Document Management
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Reminders
    • Employee Management
    • Employee Scheduling
    • Event Calendar
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing
    • For Healthcare
    • For Medical Purposes
    • Forms Management
    • Gift Card Management
    • Group Scheduling
    • HIPAA Compliant
    • Historical Reporting
    • In-Patient Management
    • Initial Assessments
    • Insurance Eligibility Verification
    • Inventory Management
    • Invoice Management
    • Loyalty Program
    • Marketing Automation
    • Medical Billing
    • Mobile Access
    • Mobile Alerts
    • Monitoring
    • Multi-Language
    • Multi-Location
    • Multi-Physician
    • Multi-Provider Practice
    • Multiple Appointment Types
    • No-Show Tracking
    • On Call Scheduling
    • One-to-One Messaging
    • Online Booking
    • Online Forms
    • Online Payments
    • Online Scheduling
    • Out-Patient Management
    • Patient Communications
    • Patient Engagement Software
    • Patient Intake
    • Patient Portal
    • Patient Questionnaires
    • Patient Scheduling
    • Payment Processing
    • Physician Management
    • Physician Scheduling
    • Pre-Appointment Screening
    • Promotions Management
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Real-time Scheduling
    • Records Management
    • Recurring Appointments
    • Referral Tracking
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • Revenue Management
    • Role-Based Permissions
    • Room Booking
    • Room Scheduling
    • SMS Messaging
    • SSL Security
    • Sales Reports
    • Scheduling
    • Secure Data Storage
    • Self Service Portal
    • Surveys & Feedback
    • Task Management
    • Task Scheduling
    • Template Management
    • Third-Party Integrations
    • Timesheet Management
    • Transaction History
    • Treatment Packages
    • Treatment Planning
    • Video Conferencing
    • Virtual Meetings
    • Virtual Waiting Room
    • Wait List Management
    • Web Forms
    • Website Integration
    • Workflow Management

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    Reviews

    Overall rating

    4.5 /5
    (244)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.6/5

    Already have TimeTap?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 244
    Melina
    Melina
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Impressed with TimeTap's Customization and Online Platform

    Reviewed on 1/03/2023

    Pros

    We give it a perfect 10 out of 10 for it's exceptional customization options and effective strategies that help us simplify our work, connect with our customers, and handle payments smoothly. It is a one-stop online that offers everything from payment processing to follow-up services.

    Cons

    If your organization needs multiple features, the cost of different pricing plans offered by Timetap can become expensive.

    Weisenberg
    Overall rating
    • Industry: Education Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for scheduling appointments!

    Reviewed on 18/03/2019

    We use Time Tap for our international students to make appointments at our Center. It has been a...

    We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.

    Pros

    For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.

    Cons

    The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.

    Response from Lumaverse Technologies

    Hi Wendy,

    We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value!

    Please let us know if there's anything we can do to help,
    Lucy

    Ashley
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    The idea is there

    Reviewed on 24/05/2019

    I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected....

    I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.

    Pros

    The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent)
    Square compatible

    Cons

    Inconsistent. Unfortunately I have more cons than pros.
    Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use.
    My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors.
    The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.

    Response from Lumaverse Technologies

    Hi Ashley,

    I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at [email protected] or book with us at https://www.timetap.com/online-support-call.html

    Thanks,
    Lucy

    Verified Reviewer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    TimeTap has worked pretty well for my small chiropractic clinic

    Reviewed on 9/01/2019

    It has worked mostly well, but a few glitches.

    It has worked mostly well, but a few glitches.

    Pros

    I like that once a patient schedules, they get reminders sent to them automatically.

    Cons

    Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use.

    Response from Lumaverse Technologies

    Hi there,

    Thanks so much for taking the time to leave us this review. We are working on a huge update to the scheduler which we hope to have out in Q1 of this year. Hopefully that can help make your experience a 10 out of 10!

    Thanks so much for using TimeTap,
    Lucy

    luz mary
    luz mary
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The perfect solution to manage my appointments in one place

    Reviewed on 29/08/2023

    Since I started using this tool to manage my appointments, I have noticed an incredible improvement...

    Since I started using this tool to manage my appointments, I have noticed an incredible improvement in the efficiency and organization of my business.

    Pros

    I really liked its ability to fully automate my appointment scheduling process with this now forget about endless emails and phone calls to make appointments as now my clients can book directly through the platform.

    Cons

    The interface can sometimes seem a bit confusing and overwhelming but only at first and setup can take some time and requires a bit of patience to familiarize yourself with all the available features and options.

    Showing 5 reviews of 244 Read all reviews

    TimeTap FAQs

    Below are some frequently asked questions for TimeTap.

    TimeTap offers the following pricing plans:

    • Starting from: US$28.45/month
    • Pricing model: Subscription
    • Free Trial: Available

    PROFESSIONAL: (Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual) (Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual) BUSINESS: (Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual) (Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual) Enterprise plans are also available and tailored to your needs.

    TimeTap has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    TimeTap supports the following languages:

    English, French, German, Portuguese, Spanish

    TimeTap supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TimeTap integrates with the following applications:

    Google Calendar, Microsoft 365 License Optimization, Microsoft Outlook, PayPal, SalesforceIQ, Stripe, iCalendar

    TimeTap offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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