--- description: Learn how Ideagen Quality Management can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ideagen Quality Management Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [Ideagen Quality Management](/software/104385/q-pulse) # Ideagen Quality Management Canonical: https://www.getapp.co.nz/software/104385/q-pulse Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/104385/q-pulse?page=2) > Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more > > Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ideagen Quality Management KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on. Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains. Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time. Ideagen Quality Management's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings. The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 178 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ideagen - **Founded**: 1993 ## Commercial Context - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Archiving & Retention - Asset Tracking - Audit Management - Audit Planning - Business Process Automation - Calendar Management - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customisable Forms - Customisable Templates - Dashboard - Data Security - Defect Tracking - Document Capture ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Software](https://www.getapp.co.nz/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.co.nz/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.co.nz/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.co.nz/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC)](https://www.getapp.co.nz/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software) ## Alternatives 1. [QT9 QMS](https://www.getapp.co.nz/software/105047/qt9-quality-management) — 4.8/5 (117 reviews) 2. [Dot Compliance](https://www.getapp.co.nz/software/130667/dot-compliance) — 4.4/5 (76 reviews) 3. [MasterControl Quality Excellence](https://www.getapp.co.nz/software/104305/mastercontrol) — 4.5/5 (526 reviews) 4. [KAWAK](https://www.getapp.co.nz/software/2060913/kawak) — 4.6/5 (319 reviews) 5. [Qualio](https://www.getapp.co.nz/software/100136/qualio) — 4.6/5 (128 reviews) ## Reviews ### "Great Product for all sizes of Quality Management systems" — 5.0/5 > **Sharon** | *31 March 2023* | Semiconductors | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and great customer support. Good help feature so most issues you can figure out on your own. Great record keeping and control on all the business processes in the system. Make audits very easy to navigate since every record is at your fingertips. Being able to make fields mandatory means you never are missing information. > > **Cons**: The online training course for the basic version is not the best, not at intuitive as I would like to see. > > I manage three areas at our site , Q-pulse makes that very easy for one person since everything is documented and recorded in the system. Monthly reports are also easy because of the analysis module which makes reviewing the data easy. ----- ### "They Just Get It\!" — 5.0/5 > **Greg** | *26 November 2019* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably\! > > **Cons**: I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please\!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more\! > > The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing. ----- ### "Good basic system but could be improved for the future" — 3.0/5 > **Dasha** | *19 September 2023* | Printing | Recommendation rating: 6.0/10 > > **Pros**: Relatively easy to use and get non-Quality professionals set up on the system. Most of the modules and forms follow a logical format. > > **Cons**: Not enough customisation available, system looks outdated and can be slow. ----- ### "Excellent tool for Supplier & Audit management" — 4.0/5 > **Fergal** | *22 March 2023* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Easy to use \& great tool for supplier \& audit management; great customer service and client management. > > **Cons**: Can sometimes lag when filtering large data of historical data. > > Great overall features and client customer service ----- ### "Great product but due an upgrade now" — 4.0/5 > **Prasant** | *21 November 2023* | Aviation & Aerospace | Recommendation rating: 8.0/10 > > **Pros**: As an administrator, you can do a lot and set it up the way you like it. Notifications work great as well. > > **Cons**: No logic while building reports. Dashboards are poor. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/104385/q-pulse?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/104385/q-pulse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data