---
description: Learn how PinPoint can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: PinPoint Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [PinPoint](/software/104375/pinpoint)

# PinPoint

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> PinPoint is a centralized document management system that automatically finds and files documents, controls versioning and provides access across all devices
> 
> Verdict: Rated **4.5/5** by 52 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PinPoint

PinPoint promises a secure, compliant electronic document management system accessible from any browser-equipped device and deployable online or on-premise.&#10;&#10;Organized within an MS SQL database, digital documents are found and filed automatically or paper-based versions manually scanned and tagged for quick retrieval.&#10;&#10;Built-in versioning controls ensure changes can be tracked and rolled back, while user access levels and rights privileges can be defined to avoid unauthorized edits.&#10;&#10;Split and merge documents with batch processing, create information packets with cover pages and contents and provide client access via a restricted viewing portal.&#10;&#10;PinPoint integrates with Slaesforce,  Salesforce, Google Drive, QuickBooks and more, using a built-in sweeper application to route documents directly without intervention. Full API included

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 52 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: LSSP
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$17.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact for free trial and full pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Content Management
- Customisable Templates
- Data Import/Export
- Digital Signature
- Document Automation
- Document Capture

## Integrations (7 total)

- Docusign
- Dropbox Business
- Google Drive
- Microsoft SharePoint
- OneDrive
- QuickBooks Online Advanced
- Salesforce Platform

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)
- [Document Version Control Software](https://www.getapp.co.nz/directory/1475/document-version-control/software)
- [Content Management Systems](https://www.getapp.co.nz/directory/276/content-management-system-cms/software)
- [Document Control Software](https://www.getapp.co.nz/directory/1175/document-control/software)

## Alternatives

1. [Contentverse](https://www.getapp.co.nz/software/2049941/contentverse-1) — 4.1/5 (19 reviews)
2. [monday.com](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (5726 reviews)
3. [Wrike](https://www.getapp.co.nz/software/9964/wrike) — 4.4/5 (2887 reviews)
4. [Confluence](https://www.getapp.co.nz/software/90949/confluence) — 4.5/5 (3663 reviews)
5. [Box](https://www.getapp.co.nz/software/90760/box) — 4.4/5 (5622 reviews)

## Reviews

### "Good document management system - very user-friendly" — 4.5/5

> **Valerie** | *13 October 2014* | Recommendation rating: 9.0/10
> 
> **Pros**: The product is easy to use once it is set up to your specific needs. The customer service at LSSP has been fantastic. They respond quickly and provide personal attention and dedication to solve any problems encountered.
> 
> **Cons**: This is very specific, but when you go to search on certain screens, the system doesn't allow you to just click the back arrow to return to the search screen. You have to go through a couple of steps from the main menu to get back to the search screen. Also, the way the alphabetical folders show on the screen is a little backwards.

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### "PinPoint Review" — 5.0/5

> **Melissa** | *25 June 2019* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: Great price for storage size, regular updates
> 
> **Cons**: Not the easiest to navigate and find items
> 
> Overall they provide good customer service and the cost for the storage size is great, they regularly make updates and work on ways to improve the product.

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### "hard to set up" — 3.0/5

> **David** | *9 March 2016*
> 
> Not as simple to set up as advertised

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### "I use this software to manage large document criminal cases for defense attorneys in California" — 5.0/5

> **Marilyn** | *9 March 2016*
> 
> The attorneys I work with are largely computer-literate only to the extent of being able to do Google searches, and legal research (Lexis, Westlaw, etc.).  A few of them also able to use social media (Facebook, Twitter, etc.).  In short, they have no experience using document management programs, so having one that is as easy to use as PinPoint is really a necessity for them.  I have had excellent reviews from all the attorneys who have used the program.  The only "complaint" I have is that it seems really difficult to clear out cases once they are done.  I would like it if we could just hit "delete" and have the cabinets go away (with a warning message of course).

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### "Still learning the best ways to maximize this software." — 4.0/5

> **Diane** | *10 March 2016*
> 
> We are still learning to use this and find it better than E-Drawer in many ways.  We are frustrated at finding documents that are not able to be viewed.  When we have contacted customer service they want a full list of those documents.  We don't know that something is not able to be viewed until we are looking for something and find that message.  That is very frustrating.  We have also encountered several times when Pinpoint has not moved items from our copyscan which has lead to more work  on our side as we had to determine what needed to be rescanned (we had been deleting the copyscan folder once we moved the files over).

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/104375/pinpoint)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/104375/pinpoint> |
| de-AT | <https://www.getapp.at/software/104375/pinpoint> |
| en | <https://www.getapp.com/collaboration-software/a/pinpoint/> |
| en-AE | <https://www.getapp.ae/software/104375/pinpoint> |
| en-AU | <https://www.getapp.com.au/software/104375/pinpoint> |
| en-CA | <https://www.getapp.ca/software/104375/pinpoint> |
| en-GB | <https://www.getapp.co.uk/software/104375/pinpoint> |
| en-IE | <https://www.getapp.ie/software/104375/pinpoint> |
| en-NZ | <https://www.getapp.co.nz/software/104375/pinpoint> |
| en-SG | <https://www.getapp.sg/software/104375/pinpoint> |
| en-ZA | <https://www.getapp.za.com/software/104375/pinpoint> |
| es | <https://www.getapp.es/software/104375/pinpoint> |
| es-CL | <https://www.getapp.cl/software/104375/pinpoint> |
| es-CO | <https://www.getapp.com.co/software/104375/pinpoint> |
| es-MX | <https://www.getapp.com.mx/software/104375/pinpoint> |
| fr | <https://www.getapp.fr/software/104375/pinpoint> |
| fr-BE | <https://fr.getapp.be/software/104375/pinpoint> |
| fr-CA | <https://fr.getapp.ca/software/104375/pinpoint> |
| nl | <https://www.getapp.nl/software/104375/pinpoint> |
| nl-BE | <https://www.getapp.be/software/104375/pinpoint> |

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