---
description: Learn how Fresha can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Fresha Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/212/salon/software) > [Fresha](/software/104219/shedul-com)

# Fresha

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> Fresha is the world’s \#1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professionals in over 120 countries. &#10;&#10;Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences.
> 
> Verdict: Rated **4.8/5** by 1443 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Fresha

Fresha is the all-in-one platform for beauty and wellness businesses. Super easy to use across mobiles, tablets and desktops&#10;&#10;Everything you need to manage your business in one easy-to-use solution.&#10;&#10;Unlimited appointment bookings. Get bookings 24/7 with real-time slot availability and fill your calendar overnight. Plus, a sleek calendar that is easy to use across all devices.&#10;&#10;Unlimited team members. Invite your entire team to join your account and stay up to date with their schedules.&#10;&#10;Unlimited locations. Manage multiple venues from a single account with no limitations.&#10;&#10;Unlimited clients and notifications. Track clients’ history, keep treatment notes, send consultation forms, and send automatic appointment reminders.&#10;&#10;Unlimited product inventory. Record and track stock inventory, manage your online shop with support for supplier ordering and retail. Plus, generate orders in one click.&#10;&#10;Unlimited reporting and analytics. Monitor how your business is doing with live dashboards and financial reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 1443 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fresha
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $14.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.getapp.co.nz/directory/212/salon/software)

## Related Categories

- [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software)
- [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software)
- [Salon Software](https://www.getapp.co.nz/directory/212/salon/software)
- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)
- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)

## Alternatives

1. [Goldie](https://www.getapp.co.nz/software/2061688/goldie) — 4.8/5 (1129 reviews)
2. [Acuity Scheduling](https://www.getapp.co.nz/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)
3. [Vagaro](https://www.getapp.co.nz/software/103275/vagaro) — 4.7/5 (3479 reviews)
4. [Doctoralia for Specialists](https://www.getapp.co.nz/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews)
5. [GlossGenius](https://www.getapp.co.nz/software/2034787/glossgenius) — 4.8/5 (348 reviews)

## Reviews

### "A great experience so far..." — 5.0/5

> **Mark** | *15 March 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.
> 
> **Cons**: New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

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### "Fresha review" — 5.0/5

> **Melissa** | *5 November 2025* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to book my clients in and how easy it was to create your own products/menu of services
> 
> **Cons**: I didn’t like how they said they wouldn’t charge but are now charging for Fresha but I understand why
> 
> It was really good, really easy to book clients in and navigate. The app was really easy to use aswell

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### "Good but pricy if you want everything" — 3.0/5

> **Jess** | *15 October 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Initially I liked the test reminders and the simple use of the calendar. Keeping track of stock, bills and discounts given
> 
> **Cons**: The charges and continually lowering of the amount of text available. More things I previously had became chargeable
> 
> I used Fresha for a lot of years and it was really good and grew fast but after a while more and more things became an extra charge and not with the monthly charge I’ve decided to leave

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### "Effortless appointment booking" — 5.0/5

> **Juliet** | *10 November 2025* | Civic & Social Organisation | Recommendation rating: 8.0/10
> 
> **Pros**: Fresha is very user friendly even for beginners. It is easy to schedule appointment. You can also be rest assured that you will not miss your appointments because it would notify you should your appointment be coming. The customer service is also very responsive.
> 
> **Cons**: One can find it difficult to navigate when you want to try to book an appointment. Also, the reporting aspect of the fresha is very hard to navigate.

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### "Beware of Fresha’s Hidden Fees and Unethical Practices" — 4.0/5

> **ADAM** | *18 October 2024* | Cosmetics | Recommendation rating: 0.0/10
> 
> **Pros**: Ease of use, set up for "FREE", client interface, The app
> 
> **Cons**: Beware of Fresha’s Hidden Fees and Unethical Practices&#10;&#10;If you’re considering Fresha for your salon, be prepared for steep costs. For a busy salon, monthly fees can easily exceed £350—and that’s just the start. One of the most frustrating aspects is their hidden 20% “new client fee.” This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it. Fresha makes accessing reports that might reveal these fees an additional expense, charging a premium of £60-90 depending on staff size.&#10;&#10;Want chat support? That’s an extra £17 per month. Access to reports, client texts, emails, marketing, and payroll? You’ll be charged for every single feature. Everything in the system comes with a cost, and it quickly adds up.&#10;&#10;Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal. Fresha seems more interested in squeezing as much money as possible from its customers than providing transparent and fair service.&#10;&#10;I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect its users. If you’re looking for a booking software, do yourself a favor and find one with fixed costs that treats its customers fairly and transparently.
> 
> Great when i wasn't aware of the hidden fees. Id say terrible overall.

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