---
description: Learn how Message Mate can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Message Mate Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Message Mate](/software/104207/message-mate)

# Message Mate

Canonical: https://www.getapp.co.nz/software/104207/message-mate

> Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Message Mate

 Message Mate helps businesses with customer satisfaction by enabling them to privately respond to negative feedback, before they write on public review sites.

 Responding to customer feedback using the OwnerListens solution enhances customer experience, letting customers know they are valued.

 Phone number and email address are only used to route feedback, and are never displayed or shared with customers.

 With Message Mate, users and employees can respond to customers via text, email or directly from the solution's web-based dashboard.

 There’s no need for customers to remain connected to a website or maintain a consistent wireless connection, therefore customers can take the conversation with them on-the-go.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OwnerListens

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Small Shop: $10
3 users
50 conv./ month

Growing Shop: $15
5 users
1-00 conv./ month

Big Shop: $20
10 users
200 conv./ month

Big Chain / Enterprise: Contact OwnerListens for quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Automated Responses
- Contact Management
- Customisable Templates
- Mass Texting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

## Integrations (10 total)

- Adobe Commerce
- BigCommerce
- Joomla
- Meta for Business
- Shopify
- Squarespace
- Twitter/X
- Weebly
- WordPress
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [SMS Marketing Software](https://www.getapp.co.nz/directory/1291/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.co.nz/software/2071206/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.getapp.co.nz/software/111837/slicktext-com) — 4.8/5 (268 reviews)
3. [Text Request](https://www.getapp.co.nz/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.getapp.co.nz/software/112607/clearstream) — 4.8/5 (656 reviews)
5. [WAWCD](https://www.getapp.co.nz/software/2076008/wawcd) — 5.0/5 (54 reviews)

## Reviews

### "I love it so much \!\!\!" — 5.0/5

> **katee** | *20 February 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: it is the best way to communicate \! I hope we will have more and more development \! I 100% recommend it .
> 
> **Cons**: sometimes there is little bugs, but mostly they get fixed very fast.
> 
> I am so grateful I discovered this app. it's very fast and useful way to communicate :)) I'm surely going to use it for a long time . it is the best way to communicate \! I hope we will have more and more development \! I 100% recommend it .

-----

### "Message Mate" — 4.0/5

> **Kayla** | *10 July 2019* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about this software is it serves its purpose well and efficient.
> 
> **Cons**: At first this software was slightly confusing but once it was figured out it was effective and useful.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/104207/message-mate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/message-mate/> |
| en-AE | <https://www.getapp.ae/software/104207/message-mate> |
| en-AU | <https://www.getapp.com.au/software/104207/message-mate> |
| en-CA | <https://www.getapp.ca/software/104207/message-mate> |
| en-GB | <https://www.getapp.co.uk/software/104207/message-mate> |
| en-IE | <https://www.getapp.ie/software/104207/message-mate> |
| en-NZ | <https://www.getapp.co.nz/software/104207/message-mate> |
| en-SG | <https://www.getapp.sg/software/104207/message-mate> |
| en-ZA | <https://www.getapp.za.com/software/104207/message-mate> |

-----

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