--- description: Learn how Service Autopilot can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Service Autopilot Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Service Autopilot](/software/103921/service-autopilot) # Service Autopilot Canonical: https://www.getapp.co.nz/software/103921/service-autopilot Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/103921/service-autopilot?page=2) > Service Autopilot with Automations: Your most powerful tool\! Grow the business an invest in your team. Service Autopilot is software that will automatically invoice, route, schedule, and so much more. Perfect for Lawn Care, Snow Removal, Cleaning, and Landscaping Businesses. > > Verdict: Rated **4.1/5** by 139 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Service Autopilot Upgrade your business instantly. Service Autopilot features scheduling, job costing, call tracking, payment processing and website integration in a single solution. Estimate from the office. Service Autopilot features GPS-based property measurement which allows users to calculate the property size online without an onsite visit. Save hours of time every week with automatic invoicing. Send automated email invoices after the service is complete. Track key performance metrics with custom reports. Get organized in the field. Our mobile app allows you to remotely manage field services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 139 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other - **Pricing Details**: Startup: $49 per month Pro: $199 per month Pro Plus: $499 per month Elite: Contact us to learn more\! \*Pricing does not include start-up fees - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Canada, US Virgin Islands, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Chat/Messaging - Checklists - Chemical Usage Tracking - Client Management - Client Portal - Collaboration Tools - Commenting/Notes - Communication Management - Communications Management ## Integrations (3 total) - QuickBooks Online - QuickBooks Online Advanced - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Service Dispatch Software](https://www.getapp.co.nz/directory/520/service-dispatch/software) - [Lawn Care Software](https://www.getapp.co.nz/directory/1427/lawn-care/software) - [Cleaning Company Software](https://www.getapp.co.nz/directory/887/maid-service/software) - [Landscape Software](https://www.getapp.co.nz/directory/1023/landscape/software) ## Alternatives 1. [Aspire](https://www.getapp.co.nz/software/9108/aspire) — 4.4/5 (362 reviews) 2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1487 reviews) 3. [Crew Control](https://www.getapp.co.nz/software/119115/crew-control) — 4.8/5 (100 reviews) 4. [RealGreen](https://www.getapp.co.nz/software/2065992/service-assistant) — 3.9/5 (149 reviews) 5. [LawnPro](https://www.getapp.co.nz/software/122983/lawnpro) — 4.6/5 (188 reviews) ## Reviews ### "Well.....what can I say." — 5.0/5 > **Scott** | *28 February 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love everything. I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. 1. The people are amazing, absolutely amazing\! 2. I charge ALL my clients by credit card and I get paid the NEXT DAY\! I select all the invoices for the week and click charge cards, and done. Merchant fees are the lowest they have ever been. 3. Automations feature is priceless for me. Here are a few examples of how it helps me. -I have an automation that once a new client is created, I send them automatically by the way, a welcome email, a faq letter, and a pack of brownies with a welcome card in the mail. -After a spring a fall cleanup i notify my clients by text or email that its been completed, they love it -Renewals used to be so streesful\! Now an automation makes the offer in the spring and they click or retun a text back to my office text message number through service autopilot. If they don't answer, no worries, SA follows up with them. I mean come ON\! AWESOME RIGHT? Yep :) 4. I use their quickbooks sync so when I get my taxes done all my accountant has to do is log in and all the info is there for him. I could go on and on its great take a look or give them a call they are so nice. > > **Cons**: Psh just stop showing off you know? Sometimes it just gets old. Service Autopilot, you're like the guy at the gym with his shirt off asking everyone if his 12 pack abs make him look fat....come on. Your the best, no question but maybe release new features a little slower so you don't come off so intimidating. Dominate the competition? of course, humiliate them? You really shouldn't. How do you guys think you make all the other software companies feel? Have some compassion, show some humility\! Sorry I went off like that but this has been bothering me for years and needed to get it off my chest... > > Without this company my life wouldn't be what it is today. Its truly made my business and my life easier in so many ways. I used to have thousands in collections, now in 2019....$0.00 Yep, nothing because we charge credit cards and an automation collects a new card when they get declined, by itself\! While I am doing other things making money :) One more thing I want to mention is that anything that this software lacks is surely coming in the future although I cannot think of anything. One of the founders has experience building a multi-million dollar service business so think about it, do you think he might know a thing or two about whats needed to build a business like yours? He struggled and got through it and now this business has thousands of clients\!\!\! I started writing this review because I was helped so much by them the last few weeks I was moved to share it with you on this site. I hope someone finds this helpful. ----- ### "Quite a Learning Curve, but an All-in-one Solution?" — 4.0/5 > **Kate** | *29 April 2022* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Service Autopilot is the hub of the entire business as it contains all lead, client, and employee information.  The automations are a huge step up for productivity and ease of systems. > > **Cons**: Service Autopilot is not easy to use or set up. It is less intimidating if you are the kind of person that likes to jump into a new software and just poke around. There are so many aspects that even once you know the basics, there is always something to tweak in the workflow. Unfortunately, after SA was purchased by Clearent (a credit card merchant) a couple of years ago, the customer service and general functioning has gone downhill. There are often slow days (everything slow to load) while working in the software that make it unusable for a period of time. They also have a closed API and so don't integrate with other programs. There is a version 3 in the works for a couple of years now (always beta, not complete), but it seems less intuitive and worse laid out than version 2. > > Service Autopilot (SA) is the hub of the entire business as it contains all lead, client, and employee information.  All the business’ services are scheduled and dispatched through Service Autopilot.  The technicians use the SA app to receive their jobs notes and punch in and out of their jobs.  Cleaning estimates and invoices are distributed through SA.  We use the reporting feature to pay Sales Tax and keep our eye on Key Performance Indicators.  SA is our Customer Relationship Management tool used for email marketing and chat messaging.  We also use automations in Service Autopilot to send reminders before cleanings, after-job quality surveys, and client onboarding emails. ----- ### "Going Down Hill" — 3.0/5 > **Raemah** | *4 April 2022* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: We keep track of up to 1,000 clients a year. I like the dispatch board for keeping track of clients. > > **Cons**: - Dispatch board was recently cut to a 90 search feature, we need at least a year to help keep track of all our jobs - SLOW response time\! The system has slowed to a crawl; very frustrating - Reporting is difficult to use - Templates are limited - Font sizes do not match the number chosen (14 pt is not a 14 pt or a font size is not even available) - Tickets were added, don't know what they are but they get created when we didn't want one - History list on client page was changed and is now way too long - Have to go to another tab to find out if an email was received, it used to be on the client page I could to on and on about all the features they have changed over the years that have actually made it more cumbersome to use. I have thought about leaving for some time, not sure how it would be to get all my information to another vendor > > Customer service used to be good, they answered the phone\! Now they want on line chat and don't answer the phone; you have to leave a message. A few times, my call wasn't returned. Or, they call back after hours even if you let them know you are in a different time zone. They say they will look into issues (bugs) but I never see anything change. I don't like being told to watch a video to learn how to do something. I'm getting very discouraged and am thinking about moving to another software ----- ### "Life Long Heavy User of Service Autopilot" — 5.0/5 > **Kirk** | *1 April 2022* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: We completely run the business using Service Autopilot. Without it I would have to hire at least two more office staff and shudder at the thought of all the mistakes that we would potentially make since SA does a lot of our work automatically. > > **Cons**: I really wish I could build custom reports easily. > > Superb. We have looked at other software alternatives and nothing can touch SA in terms of comprehensive capabilities, flexibility and automations. The price is outstanding for all of the funcionality. ----- ### "Customizable Service Management Catch-All" — 5.0/5 > **Walter** | *13 December 2021* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about this sofftware is that you can literally build your OWN service management tool. Service Autopilot is the most customizable software I've come across that has just about everything you can imagine you'll need to run a service-based business that services large numbers of customers. > > **Cons**: This software definitely has a fairly steep learning curve and the training sessions are a little pricey, but it is absolutely worth the time, effort and money. > > It was a challenge getting everything set up, due to so many different processes in need of consideration and thought, but if you put in the time and take advantage of the training sessions and/or help available via Google \& Youtube, you will not regret choosing this software. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/103921/service-autopilot?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/103921/service-autopilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data