About DentiMax
DentiMax provides practice management dental software and digital X-ray sensors for the dental industry, offering a cloud based or on-premises Windows system. DentiMax Online offers broadest access to practice information with secure connectivity from any location, along with advanced feature synonymous with each price plan. Schedule patient bookings with the appointment book, while producing detailed treatment plans and using the lab tracker tool to ensure crown, bridge and other work is ready to go. Record unique clinical notes with a collection of templates and use the built-in time clock to track staff attendance and print payroll summaries.
Advanced features include clinical charting and periodontal charting via a Perio Exam Screen that makes entering, graphing and comparing periodontal measurements more intuitive. Ledger tools enable payment collection from patients and insurers, while a credit card module allows cards to be entered or swiped just once. Security settings can be customized to reflect appropriate user levels and DentiMax also supports the ability to create custom patient release forms with tablet registration capabilities. Full technical support with online training is also given, alongside automatic software upgrades and online data backups.
Key benefits of DentiMax
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- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome
Reviewed on 12/09/2017
I had some very difficult issues in setting up Denti-Max and making sure it was communicating...
I had some very difficult issues in setting up Denti-Max and making sure it was communicating properly with APEX EDI. The support staff was so patient in trying to sort it out. Kudos to him
Pros
I like the technical support. I just got a new computer and Denti-Max wasn't saved so Customer support representative was so patient as he helped me set it up and work out all of the bugs. He was personable and very professional. I feel confident if I have an issue that he will be able to fix it for me.
Cons
I wish the pages would scroll up and down. Sometimes I want to see in the middle so it would be easier if it scrolled.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Leading Industry Standard?
Reviewed on 26/11/2018
I like it that when you need a refresher or understanding of how something works there are people...
I like it that when you need a refresher or understanding of how something works there are people that you can call and they will talk to you with step by step instructions on how to get it done. If you don't know if something can be done then they will also help you out.
Pros
Looking for something easy to use? With decent technical support and great prices? Sounds good? I will recommend this to anyone that is running a dental office because this offers all of those. It is simple enough to use even if you never used something like this before. You can make charts with ease. I know a company that has been using this for many years and they always recommend this, thus this is the reason to why I've been using this. Now I will recommend this to everyone.
Cons
I would like to see the software automatically update. I know that can be done easily with an update? I have dealt with some of the tech supporters that are rude. I don't know if they were having an off day or not but if so they should not work that day because they can make the days of the people they talk to upset.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Dentimax is not very user friendly but if you are working on a budget it might be one to...
Reviewed on 17/12/2018
Pros
The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.
Cons
The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.
Response from DentiMax
Hi Monique,
Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs.
1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591
2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”.
3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require.
4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well.
Please let us know if you would like additional assistance in training.
Thank you kindly,
Alicia Dieujuste
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it!
Reviewed on 22/02/2017
We've been using DentiMax in our office for just over four years. Previous to using DentiMax, we...
We've been using DentiMax in our office for just over four years. Previous to using DentiMax, we used Eaglesoft, Dentrix, and Computer Age software and there's absolutely no comparison in the ease of use in DentiMax. The online training was amazing and the software is so intuitive, we felt like pros within a few days. DentiMax is comprehensive, robust, and meets the needs of our practice. When we've had a question or problem, the tech support and training departments have been extremely easy to work with and are quick to find resolutions for us. We'll be lifetime users of DentiMax.
Pros
Ease of use, great training, good technical support, comprehensive
Cons
Have to call in for updates, they aren't automatically sent out
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would use any other software!
Reviewed on 21/09/2017
Pros
I love the simplicity of the software very user friendly. I've used this software for over eight years and have had the best experience with the Dentimax software and team, from sales to training. We specialize in oral surgery and needed a software that would be used for both dental and medical and they nailed it! We recently purchased the EHR upgrade and the team made sure our transition went smooth and using the new system is simplistic. I greatly recommend this software and team to everyone. Great system, great price and great people!
DentiMax FAQs
Below are some frequently asked questions for DentiMax.Q. What type of pricing plans does DentiMax offer?
DentiMax offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Available
MONTHLY PLANS: On-Premise: In-Office: $169 / month* Ultimate: $328 / month* Cloud: Core: $299 / month* Executive: $549 / month* Unlimited: $669/month* *For cloud versions, more than one provider requires an additional fee.
Q. Who are the typical users of DentiMax?
DentiMax has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does DentiMax support?
DentiMax supports the following languages:
English
Q. Does DentiMax support mobile devices?
DentiMax supports the following devices:
Q. What other apps does DentiMax integrate with?
We do not have any information about what integrations DentiMax has
Q. What level of support does DentiMax offer?
DentiMax offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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