DentiMax
About DentiMax
DentiMax provides practice management dental software and digital X-ray sensors for the dental industry, offering a cloud based or on-premises Windows system. DentiMax Online offers broadest access to practice information with secure connectivity from any location, along with advanced feature synonymous with each price plan. Schedule patient bookings with the appointment book, while producing detailed treatment plans and using the lab tracker tool to ensure crown, bridge and other work is ready to go. Record unique clinical notes with a collection of templates and use the built-in time clock to track staff attendance and print payroll summaries.
Advanced features include clinical charting and periodontal charting via a Perio Exam Screen that makes entering, graphing and comparing periodontal measurements more intuitive. Ledger tools enable payment collection from patients and insurers, while a credit card module allows cards to be entered or swiped just once. Security settings can be customized to reflect appropriate user levels and DentiMax also supports the ability to create custom patient release forms with tablet registration capabilities. Full technical support with online training is also given, alongside automatic software upgrades and online data backups.
Key benefits of DentiMax
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
OUTSTANDING CUSTOMER SUPPORT^
Reviewed on 15/01/2019
For the money, or any amount of money for that matter, this software provides everything I could...
For the money, or any amount of money for that matter, this software provides everything I could possibly need, and then some. ABSOLUTELY get a trial program, I think you will be impressed. Don't let the low price keep you away-it is a powerful tool.
Pros
They have thought of everything necessary in a dental software program. As a pre-computer person, still find the basic functions easy to use, very intuitive. On the two occasions that I've needed support, they have been very prompt, the most recent session with [SENSITIVE CONTENT HIDDEN] was especially great. The phone was answered immediately, and she guided me through the issue. On another occasion, when it was anticipated that there might be a wait, they advised me to e-mail a complete list of my issues and arranged a dedicated time so everything could be taken care of at the least inconvenience to me.
Cons
Truly no issues with the program. Any problems I've had were strictly due to my shortcomings as a computer illiterate.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better than Dexis.
Reviewed on 13/01/2023
I think these are the best digital X-Ray sensors on the market.
I think these are the best digital X-Ray sensors on the market.
Pros
I was most concerned about Price, Diagnostic Acuity, and Durability.
Cons
No cons after more than 10 years of using DentiMax products.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Dentimax is not very user friendly but if you are working on a budget it might be one to...
Reviewed on 17/12/2018
Pros
The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.
Cons
The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.
Response from DentiMax
Hi Monique,
Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs.
1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591
2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”.
3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require.
4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well.
Please let us know if you would like additional assistance in training.
Thank you kindly,
Alicia Dieujuste
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love my Dentimax
Reviewed on 17/07/2018
I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to...
I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.
Pros
Dentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful.
Cons
It's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy!
Response from DentiMax
Thanks for the great review Dr. Westfall! DentiMax Loves you too!
I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon.
Thanks again!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DentiMax
Reviewed on 29/07/2018
Pros
The best customer service, although wait times on the phone can be long. But e-mails and phone calls are always returned. The program is pretty user friendly and has many features.
Cons
It would be nice to search patients via cell phone number, not just the home phone. The ledger can be confusing the way it distributes payments and adjustments - makes for a very complicated print out for pts to take home.
Response from DentiMax
Whitney,
Thank you so much for the review! I can appreciate your feedback about customer service. We will be upgrading our phone system soon to direct people to the most appropriate extensions when they call, as well as hold your place in line for a call back. We are very excited to have a new system to better serve our customers. In the meantime, you are always welcome to email [email protected], and simply request a call back instead of waiting in line, or use our new DentiMax chat tool on our website, www.dentimax.com!
You can in fact search for your patient via cell number, and we can show you how to use the customize filter option on the screen. I will have training reach out to you about this asap.
As far as payments and adjustments go, where the money from the patient or insurance gets distributed to is totally in your hands. The ledger is designed to work like an EOB that the office and the patient would receive from insurance. Training can help with this too!
DentiMax FAQs
Below are some frequently asked questions for DentiMax.Q. What type of pricing plans does DentiMax offer?
DentiMax offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Available
MONTHLY PLANS: On-Premise: In-Office: $169 / month* Ultimate: $328 / month* Cloud: Core: $299 / month* Executive: $549 / month* Unlimited: $669/month* *For cloud versions, more than one provider requires an additional fee.
Q. Who are the typical users of DentiMax?
DentiMax has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does DentiMax support?
DentiMax supports the following languages:
English
Q. Does DentiMax support mobile devices?
DentiMax supports the following devices:
Q. What other apps does DentiMax integrate with?
We do not have any information about what integrations DentiMax has
Q. What level of support does DentiMax offer?
DentiMax offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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